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Advanced IVR Support and Management

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Auto Attendant Support

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Voice Encryption

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Wake-Up Phone Service

Web Interface

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Advanced System Management

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Voicemail Retrieval

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Phone Book

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Advanced Feature Management

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Customizable IVR Response Management

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Call History Lists

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User/Administrator System Views

Voicemail

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Up to 80 Voicemail Messages

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Remote Voicemail Retrieval via Phone or Web

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Advanced Voicemail Management

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Voicemail-to-Email Support

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Unified Messaging

Technical Specifications

Connectors

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One FXO (RJ-11)

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One FXS (RJ-11)

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One Ethernet (RJ-45)

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One Integrated Video Camera

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One USB 1.1 (Type A)

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One SD (Secure Digital) Card Interface

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One Video RCA Analog Port

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One Stereo Audio RCA Analog Port

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Infrared (IR) Remote Control Interface

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Optional WiFi/Wireless 2.4 802.11a Interface

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Optional Three FXO (RJ-11)

Codecs

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MPEG4/SP Video

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H.263 Video Conferencing

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MP3 Audio

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AAC Audio

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G.711 A-law / µ-law (56 & 64 kbps)

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G.711 Annex I

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G.729, G.279A

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G.726-32

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Echo Canceller (G.165 / G.168)

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Advanced Dynamic Jitter Control

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Voice Activity Detection (VAD)

TV BOX - ITC KM250/KM320

ITC Global Media

Содержание KM250

Страница 1: ...USER MANUAL TV BOX ITC KM250 KM320 Phone 1 818 518 1705 Fax 1 818 206 4885 P O BOX 8383 Santa Rosa CA 95407 ITC GLOBAL MEDIAL _________________________________ www itcnetwork tv ...

Страница 2: ...ITC Global Media 2 TV BOX ITC KM250 KM320 ...

Страница 3: ...User Video 26 4 1 8 Audio Sub Menu 28 4 1 9 Online Radio this function requires service subscription 28 4 1 10 Audio On Demand this function requires service subscription 29 4 1 11 User Audio 31 4 1 12 Telephony Sub Menu 32 4 1 13 Video Audio Call this function may require service subscription 33 4 1 14 History and Media History Service 35 4 1 15 Voicemail Service 36 4 1 16 SMS Sending this functi...

Страница 4: ... 60 5 1 1 Access the Web Configuration Menu 60 5 1 2 User Login Dialog 60 5 1 3 Start Menu 60 5 1 4 System Information Dialog 61 5 1 5 System Configuration Dialog 63 5 1 6 SIP Configuration 65 5 1 7 General PBX Configuration 68 5 1 8 Voicemail Configuration 69 5 1 9 Voicemail Messages Administration 70 5 1 10 Call Routing Configuration 71 5 1 11 Phone Book Configuration 73 5 1 12 Phone Book Entry ...

Страница 5: ...26 Remote Configuration Extract 84 5 1 27 Saving the Configuration Changes 84 5 2 Remote Configuration and Firmware Upgrade 84 5 2 1 Remote Configuration Upgrade 85 5 2 2 Remote Firmware Upgrade 85 TV BOX ITC KM250 KM320 5 ITC Global Media ...

Страница 6: ...ices and software on the market Center You made an excellent choice and we hope you will enjoy all its capabilities ITC Global Media Thank you for purchasing ITC Global Media award winning TV BOX KM250 KM320 Digital Media Corporation s award wining TV BOX KM250 KM320 SIP Digital Media Center is the innovative Digital For more information about the company please visit us at www itcnetwork tv 6 TV ...

Страница 7: ...ual 2 One Audio and Video Cable 3 One Universal Power Adaptor 4 One Ethernet Cable 5 User Manual 2 2 Device Controls Element Description 1 Infra Red IR Receiver 2 Event LED The LED has 3 colors TV BOX ITC KM250 KM320 7 ITC Global Media 1 One ITC KM320 Video Phone The ITC KM320 device package contains The ITC KM250 device package contains 1 One ITC KM250 Main Case TV BOX ITC KM250 ...

Страница 8: ...power is ON 5 VGA camera used in Video Conference mode 6 DC Power Input The device requires stabilized 5V 2A DC Power supply 7 Video OUT RCA connector 8 Audio OUT Left Channel RCA Connector 9 Audio OUT Right Channel RCA Connector 10 10 Mbps Ethernet Port 11 Phone Connector FXS The two central connections pins 2 and 3 are used to connect the Phone to the device If the device is used with PBX FXO mo...

Страница 9: ...e BOOK switches to the Phone Book functionality or bookmark a channel HIST switches to the phone call history SAVE record Video or Audio content Toggle to turn of on recording DEL delete a data entry or turn on off parental locks on channel selection FOLDR switches to folder selection or switches to the upper menu FUNC switches to the main function menu 21 Navigator Buttons LEFT switch to the LEFT...

Страница 10: ... or data pages 24 Volume management keys 25 Play management keys PLAY play Video or Audio or Picture Browser selection STOP stop playing Video or Audio or Picture Browser selection PAUSE pause the play of Video or Audio or Picture Browser selection FORWARD forward Video or Audio or Picture Browser selection BACKWARD backward Video or Audio or Picture Browser selection 26 Display key allow to get i...

Страница 11: ...TV BOX ITC KM250 KM320 11 ITC Global Media ITC KM320 Color Video Phone ...

Страница 12: ...12 TV BOX ITC KM250 KM320 ITC Global Media ...

Страница 13: ...tch to the LEFT selection or delete the last entered character RIGHT switch to the RIGHT selection or scroll within a selection UP scroll between channel selections or data items DOWN scroll between channel selections or data items 33 LINE LED LED indicator for line status ON line is ON Off Hook BLINK Do Not Disturb DND is ON 34 SPEAKER activate the speaker phone and put the phone Off Hook 35 REDI...

Страница 14: ...aused by using other unsupported power adaptors are not covered by the manufacturer s warranty 2 4 Warranty company from whom you purchased the product for replacement repair or refund Sales and Service Representative for a RMA Return Materials Authorization number 14 TV BOX ITC KM250 KM320 ITC Global Media The TV BOX ITC KM 250 320 is compliant with various safety standards including TV BOX has a...

Страница 15: ...tionality Chat Client compatible with ICQ AOL MSN Email Reader News Reader Weather Interface Calculator Currency Converter VoIP Telephony SIP Protocol with NAT Traversal Video Conferencing Support Peer Auto Discovery Four 4 Phone Line Support Advanced PBX Features Call Waiting Call Forward Call Hunting Automated Call Forwarding to Multiple Numbers E 911 Support via FXO Port FXO FXS and IP Originat...

Страница 16: ...upport Unified Messaging Technical Specifications Connectors One FXO RJ 11 One FXS RJ 11 One Ethernet RJ 45 One Integrated Video Camera One USB 1 1 Type A One SD Secure Digital Card Interface One Video RCA Analog Port One Stereo Audio RCA Analog Port Infrared IR Remote Control Interface Optional WiFi Wireless 2 4 802 11a Interface Optional Three FXO RJ 11 Codecs MPEG4 SP Video H 263 Video Conferen...

Страница 17: ...ocessing DSP technology to ensure superior hi fidelity audio quality interoperable with various 3rd party SIP end user device Proxy Registrar Server and Gateway products Advanced adaptive jitter buffer control packet delay and loss concealment technology Support popular codecs including G711 a law and u law G 726 G 729A B Dynamic negotiation of codec and voice payload length Support standard voice...

Страница 18: ... Specification LAN interface RJ45 10 Base T FXO interface RJ 11 FXS interface RJ 11 Optional 3 FXO interfaces RJ 11 USB 1 1 interface Type A Video Camera CMOS VGA SD Card interface Stereo Audio Port RCA interface Video Port RCA Interface Wifi Wireless Interface 802 11a Protocol Infra Red interface LED LED in Yellow Blue Mixed color with Function Blink Pattern Two LEDS with Yellow Color Universal S...

Страница 19: ...TV BOX ITC KM250 KM320 19 ITC Global Media ...

Страница 20: ...dio Online Radio 10 Audio On Demand 11 User Audio 12 Exit 13 Telephony Telephony Video Audio Call 20 History 21 Voicemail 22 Send SMS 23 Exit 24 Information Information Weather 30 Currency 31 News 32 Stock Quotes 33 Help 34 Exit 35 Communication Communication Email 40 Chat Messenger 41 Phone Book 42 Virtual Terminal 43 Exit 44 Services Services Program Scheduler 50 20 TV BOX ITC KM250 KM320 ITC Gl...

Страница 21: ... DOWN buttons of the navigator Once the desired selection is high lighted the users must press functions Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function TV BOX ITC KM250 KM320 21 ITC Global Media OK button to execute The navigator buttons are accessible via the Remote Control ITC KM250 or via the keypad...

Страница 22: ... Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu 22 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 supports advanced video option to allow users to watch IP Television Video on Video option from the main menu once they press the Video button of the remote control ITC KM250 or press the Video button of the phone set ITC KM320 To re...

Страница 23: ...r LEFT Moves Left across Folder selection Navigator RIGHT Moves Right across Folder selection Channel UP Moves one page UP one page has 6 channels Channel DOWN Moves one page DOWN one page has 6 channels Navigator OK Selects and plays channel file PLAY Plays the selected channel file STOP Stops paying the selected channel file PAUSE Pauses the playing of the channel file DISPLAY Switches On Off In...

Страница 24: ... channel Navigator DOWN Switches to the DOWN channel Navigator LEFT Moves Left across Folder selection Navigator RIGHT Moves Right across Folder selection Channel UP Moves one page UP one page has 6 channels Channel DOWN Moves one page DOWN one page has 6 channels Navigator OK Selects and plays channel file PLAY Plays the selected channel file STOP Stops paying the selected channel file PAUSE Paus...

Страница 25: ...will ask the users to confirm the selection Button Function Navigator UP Switches to the UP channel Navigator DOWN Switches to the DOWN channel Navigator LEFT Moves Left across Folder selection Navigator RIGHT Moves Right across Folder selection Channel UP Moves one page UP one page has 6 channels Channel DOWN Moves one page DOWN one page has 6 channels Navigator OK Selects and plays channel file ...

Страница 26: ...t will require payment and the subscribers will be prompted to confirm the payment prior to receiving the Video stream 4 1 7 User Video The User Video function allows the users to watch Video streaming content over Local Area Network LAN The device will scan for open shared directories and locate compatible file types AVI MP3 that can be played Once selected the function will connect to the remote...

Страница 27: ...le PLAY Plays the selected channel file STOP Stops paying the selected channel file FORWARD Forwards the channel file if possible BACKWARD Backwards the channel file if possible PAUSE Pauses the playing of the channel file MUTE Mutes the audio output VOLUME Increases Decreases the volume FOLDR Switches On Off folder selection FUNC Switches to the Main menu SAVE Initiates channel file recording if ...

Страница 28: ...ming Audio content Once selected the function will connect to the remote server and retrieve the data content The system will display various channel information including name index time rating artist and cost information If the selected channel requires payment the system will ask the users to confirm the selection 28 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 supports advanced audio ...

Страница 29: ...ackwards the channel file if possible PAUSE Pauses the playing of the channel file MUTE Mutes the audio output VOLUME Increases Decreases the volume FOLDR Switches On Off folder selection FUNC Switches to the Main menu SAVE Initiates channel file recording if configured DEL Switches On Off Parental Lock Requires password BOOK Makes the selected channel Favorite channel 4 1 10 Audio On Demand this ...

Страница 30: ...OWN Moves one page DOWN one page has 6 channels Navigator OK Selects and plays channel file PLAY Plays the selected channel file STOP Stops paying the selected channel file FORWARD Forwards the channel file if possible BACKWARD Backwards the channel file if possible PAUSE Pauses the playing of the channel file MUTE Mutes the audio output VOLUME Increases Decreases the volume FOLDR Switches On Off ...

Страница 31: ...ction Navigator RIGHT Moves Right across Folder selection Channel UP Moves one page UP one page has 6 channels Channel DOWN Moves one page DOWN one page has 6 channels Navigator OK Selects and plays channel file PLAY Plays the selected channel file STOP Stops paying the selected channel file FORWARD Forwards the channel file if possible BACKWARD Backwards the channel file if possible PAUSE Pauses ...

Страница 32: ...sers must select Exit from the sub menu Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu 32 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 supports advanced Telephony options to allow users to make Audio and Video calls control ITC KM250 or press the Speaker bu...

Страница 33: ...Message Wait Indicator management Call History management Do not Disturb management and Phone Book management Button Function Navigator UP Switches to the UP phone line Navigator DOWN Switches to the DOWN phone line Navigator Left Moves Left across Function selection Navigator Right Moves Right across Function selection Navigator OK Opens the phone line and dials the number If there is no entered ...

Страница 34: ...e selected phone line Func Menu Switches to the upper menu Call State Indicator Description R The line is ringing T The line is in active call Subscribers are talking H The line is on hold To pick up the call select the line and press OK M The line is in Voicemail IVR auto attendant To pick up the call select the line and press OK I The line is in Calling Card IVR auto attendant To pick up the cal...

Страница 35: ...that the user need to access The History information is reset upon rebooting or restarting the device Button Function Navigator UP Switches to the UP record Navigator DOWN Switches to the DOWN record Navigator Left Moves Left across Function TAB selection Navigator Right Moves Right across Function TAB selection Navigator OK Opens the record to allow Phone Book entry DEL Deletes a single entry or ...

Страница 36: ...a the phone IVR The Voicemail information is not reset upon rebooting or restarting the device To enter the Voicemail function the subscriber must first input a valid Voicemail password Button Function Navigator UP Switches to the UP Voicemail and plays it Navigator DOWN Switches to the DOWN Voicemail and plays it Navigator OK Plays the Voicemail message DEL Deletes a single entry or all entries f...

Страница 37: ...the SMS message is 255 characters Button Function Navigator UP Switches to the UP To entry Navigator DOWN Switches to the DOWN Text entry Navigator Left Deletes one character to the left Navigator OK Sends the SMS message 0 9 Buttons Enters the alpha numeric digits of the message To enter alpha characters please press multiple times the 0 9 buttons For example to enter A press the 2 twice DEL Dele...

Страница 38: ...menu To return to the Main Menu the users must select Exit from the sub menu Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu 38 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 supports advanced Information options to allow users to receive valuable online ...

Страница 39: ...check on future weather conditions The Weather information is refreshed once every 30 minutes but its accuracy depends on the proper user localization and the data feed associated with the service This is informational service only Button Function Func Menu Switches to the upper menu TV BOX ITC KM250 KM320 39 ITC Global Media ...

Страница 40: ...tion Navigator UP Switches to the UP selection Navigator DOWN Switches to the DOWN selection Navigator Left Switches to the LEFT selection Navigator RIGHT Switches to the RIGHT selection Navigator OK Calculates the currency exchange result 0 9 Buttons Enters the numeric digits of the money entry that needs to be converted Once done press OK to convert into the selected currency Func Menu Switches ...

Страница 41: ...sh and is updated every 30 minutes The information accuracy is not guaranteed This is informational service only Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu TV BOX ITC KM250 KM320 41 ITC Global Media ...

Страница 42: ...l service only Button Function Navigator Left Deletes one character to the left Navigator OK Submits the Stock Quote request 0 9 Buttons Enters the alpha numeric digits of the Index of the Stock To enter alpha characters please press multiple times the 0 9 buttons For example to enter A press the 2 twice DEL Deletes a single character to the left Func Menu Switches to the upper menu without sendin...

Страница 43: ...te or work remotely requires software installation on the remote desktop Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu TV BOX ITC KM250 KM320 43 ITC Global Media ITC KM250 320 supports advanced Communication options to allow users to communicate online via ...

Страница 44: ...he Web interface The device retrieves emails upon startup and requires refresh to retrieve new emails This is informational service only Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu 44 TV BOX ITC KM250 KM320 ITC Global Media ...

Страница 45: ...utton Function Navigator UP Switches to the UP contact Navigator DOWN Switches to the DOWN contact Navigator Left Deletes one character to the left Navigator OK Sends the Chat message 0 9 Buttons Enters the alpha numeric digits of the message To enter alpha characters please press multiple times the 0 9 buttons For example to enter A press the 2 twice DEL Deletes a single character to the left Fun...

Страница 46: ...e listed destination The function does not allow direct editing of the Phone book entries All direct editing is done via the Web interface Button Function Navigator UP Switches to the UP data entry Navigator DOWN Switches to the DOWN data entry Navigator LEFT Switches between the data types within one data entry Navigator RIGHT Switches between the data types within one data entry Navigator OK Ent...

Страница 47: ...he console of the remote computer The function requires valid VNC software to run on the remote computer To set it up the subscribers must use the Web interface The service requires also a compatible Infra Red keyboard and a mouse Button Function Navigator OK Sends the VNC password 0 9 Buttons Enters the numeric digits of the password Once done press OK DEL Deletes a single character to the left F...

Страница 48: ...n menu To return to the Main Menu the users must select Exit from the sub menu Button Function Navigator UP Switches to the UP function Navigator DOWN Switches to the DOWN function Navigator OK Enters the selected function Func Menu Switches to the upper menu 48 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 supports advanced Services options to allow users to have direct access to convenie...

Страница 49: ...es between data entries Must select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator RIGHT Navigates between data entries Must select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator OK Selects data entry for editing Press the button again af...

Страница 50: ...gator DOWN Switches to the DOWN function Navigator Left Switches to the LEFT function Navigator Right Switches to the RIGHT function Navigator OK Executes the mathematical function 0 9 Buttons Enters the numeric digits of the number DEL Deletes a single character to the left Func Menu Switches to the upper menu without sending the message 50 TV BOX ITC KM250 KM320 ITC Global Media ...

Страница 51: ...ust select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator RIGHT Navigates between data entries Must select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator OK Selects data entry for editing Press the button again after changing the entry to...

Страница 52: ...p call entry Navigator LEFT Navigates between data entries Must select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator RIGHT Navigates between data entries Must select the data entry by pressing OK prior to changing it Once selected the button allows changes to the selected data entry Navigator OK Selects data entry fo...

Страница 53: ...he Administrative Web Interface Button Function Navigator UP Switches to the UP data entry Navigator DOWN Switches to the DOWN data entry Navigator Left Deletes one character to the left Also used to scroll between available data entry options Navigator OK Saves the data entry 0 9 Buttons Enters the numeric digits of the setup entry To enter Press DEL Deletes a single character to the left Func Me...

Страница 54: ...Switches to the UP data entry Navigator DOWN Switches to the DOWN data entry Navigator Left Deletes one character to the left Also used to scroll between available data entry options Navigator OK Saves the data entry 0 9 Buttons Enters the alpha numeric digits of the search entry To enter alpha characters please press multiple times the 0 9 buttons For example to enter A press the 2 twice DEL Dele...

Страница 55: ...king or receiving a call including lines that are placed On Hold 4 2 3 Placing Calls There are multiple ways to make calls 1 Regular Dial Pick up the Handset or Press the Speaker button 2 Phone Book On Hook Dial Select Phone Book Feature or Call History Feature using UP DOWN OK buttons Select the phone number of the person you wish to call Pick up the Handset or Press the Speaker button or Press O...

Страница 56: ...ear the calling party in the SPEAKER Handset The Caller Name and the Caller ID will appear on the LCD TV if available 2 When receiving second or more incoming calls besides playing stutter Call Waiting tone the LED will Sequentially flash in red and the user will have an option to either drop the first line to pick up the second line or to put the first line on hold and pick up the second line The...

Страница 57: ...hannels on is simple SIP implementations that utilize simple SIP Proxy support 4 2 9 3 Way Calling Conference Call 3 3 way Conference Call Sequence a The user has an active call b The user puts the active call on hold by pressing FLASH or selecting another line and pressing OK c The user makes a second outbound call d The user hears the remote party ringing e The user presses CONFERENCE The Confer...

Страница 58: ...ption Voicemail to Email Automatic forwarding of received Voicemail messages to the user s email address Voicemail Notification Automatic notification via email for received voicemail messages Custom Greeting Custom greeting that the user can record and manage via the device from a remote device or upload via Web Custom IVR Menu Custom Voicemail server IVR menu that can be managed via Web to allow...

Страница 59: ...ice will notify central SIP servers about the message for easy integration with third party PBX systems 4 4 Call Features ID Caller ID on Call Waiting Caller ID Block Disable Enable Call Waiting Call Forward Call Transfer 3 Way Calling Conference Calling etc device The other features are accessed via Function Buttons or via LCD Web menu interfaces Key Call Features Redial the last dialed number 69...

Страница 60: ...http 192 168 0 10 To retrieve the IP address of the device enter the Graphical menu and select Setup 5 1 2 User Login Dialog with the following login screen The password is case insensitive with maximum length of 25 characters and the factory default password for user is 54321 The default login and password for administrators is admin and 12345 5 1 3 Start Menu To enter the all configuration optio...

Страница 61: ...poses only and does not allow direct data entry The table below explains the data parameters of the form IP Address This is the IP Address of the device MAC Address This is the MAC address of the device DNS Server This is the IP of the DNS server Proxy IP This is the IP Address or the Domain Name of the SIP proxy server CallerID This is the Caller ID of the device This number represents the device...

Страница 62: ...his is the role of the currently logged user There are two roles that are supported user and admin The admin account can modify every device parameter while the user account can only modify small set of parameters to allow the normal device operation To go to the screens that allow actual data entry the user must use the left navigation menu Once clicked the option opens the appropriate right dial...

Страница 63: ...n a secret to avoid unauthorized access If this device is bind to a service provider usually this login will not be disclosed to the device users and the device will be locked for administrative access Admin Password This is the password for the admin account Users must keep this password a secret to avoid unauthorized access User Login This is the custom login for the user account Users must keep...

Страница 64: ...ld This option should be enabled if this device is bind to a service provider Remote Config URL This field is used to store the location of the remote configuration script for the device If this device is bind to a service provider this filed should point to the URL of the provisioning agent or program The device will automatically insert Version and MAC information into the target URL Auto Upgrad...

Страница 65: ...e displayed time will be 1 hour ahead of normal time Time Zone This parameter manages the time zone of the device 5 1 6 SIP Configuration system or an integrated device connected with an external SIP server In addition the device supports a Patent Pending SIP Auto Discovery protocol to allow automated infrastructure build up without an external SIP Registrar or Proxy server The below Web interface...

Страница 66: ...ion This filed will allow calls without registration in a Peer to Peer scenario In most cases registration is required if the device is services by service providers Outbound Proxy IP URL Address This is the IP Address or the Domain Name of the Outbound SIP proxy server Usually providers utilize Domain Name SIP proxy entry to guarantee service failover and redundancy The SIP standard for the Outbo...

Страница 67: ...uality The default value of this filed is 30 300 Enable Echo Cancel Checking this option will enable the Echo Cancel of the device This is required to reduce acoustic echo Enable VAD This option will allow activation of the Voice Activated Detection VAD functionality which will enhance the overall bandwidth performance of the device reducing the consumed bandwidth with at least 25 percent Packet S...

Страница 68: ...the device will produce a custom ring tone If this option is disabled the device will not produce custom ring tones Accept Anonymous Calls Allows the device to accept calls from without a caller ID anonymous calls Enable Do Not Disturb This function will allow the device to be put in DND Do Not Disturb mode If the selection is active the device will not answer any incoming calls All calls will be ...

Страница 69: ... the Voicemail the user must press 2 and then enter the Voicemail password to access the Voicemail IVR menu Voice Mail Answer After The field allows the user to configure after how many rings the Voicemail will answer an incoming call Usually the number of rings is setup to 4 or more to allow sufficient time of the user to pick up the device before the Voicemail answers If the user wants the Voice...

Страница 70: ...eld enabled or disabled call forwarding If selected and if proper call Forwarding Number is present the system will forward the call instead of sending it to the Voicemail Call Forwarding has a priority over the Voicemail Call Forwarding Number This is the Call Forwarding Number where the call will be automatically forwarded after a predefined number of rings Users can enter alternative device num...

Страница 71: ...e failover to guarantee that all calls find available routes The below Web interface allows advanced management of this functionality Route X This is the Route Index This is the route index All matches are done based on the longest prefix match first and then if the prefixes are the same on the Route Index Prefix This is the prefix that needs to be matched against the number All TV BOX ITC KM250 K...

Страница 72: ...Translation This field allows automated number translations Number Translation allows conversion of a dialed number into another number to normalize it according to the termination End Point that is selected For example a number may need some sort of country or area code prefix before being sent out to the termination server For more information about translation algorithms please refer to Appendi...

Страница 73: ...and then click on Edit and then Delete Click on the left end of the line to open the Phone Book Configuration dialog 5 1 12 Phone Book Entry Configuration contact management and selection The Phone Book is managed via the Web TV BOX ITC KM250 KM320 73 ITC Global Media ITC KM250 320 support advanced Phone Book functionality to allow easy contact management and ITC KM250 320 support advanced Phone B...

Страница 74: ...ers must select the Ring Tone that will identify calls from this contact Address This is the Address of the contact person Email This is the email of the contact person 5 1 13 Distinctive Ring Tone Configuration configuration of inbound ring tones based on contact profile in the Phone Book Users can upload up to 20 ring tones The system allows only ring tones that are recorded in 8 bits 8000Hz Mon...

Страница 75: ...DOWNLOAD button the users can download the existing ring tone onto their computer Delete Pressing the DELETE button the users can delete the existing ring tone Upload Pressing the BROWSE UPLOAD buttons the users can upload an The system allows only ring tones that are recorded in 8 bits 8000Hz Mono Nextsun PCM Mu law files with au extension TV BOX ITC KM250 KM320 75 ITC Global Media existing ring ...

Страница 76: ...will open the Phone Book Entry dialog to allow the proper contact information to be modified and stored as a Phone Book Entry Click on the left end of the line to open the Call History Configuration dialog 76 TV BOX ITC KM250 KM320 ITC Global Media ITC KM250 320 support advanced Call History List that displays all dialed numbers and received ...

Страница 77: ...ubscribers will need to enter a PIN code to authenticate before they can dial any number Radius Authentication Authorization and Accounting AAA is done automatically utilizing a VoIP billing server such as the VoiceMaster server The administrator must check the Enable Calling Card checkbox enter the IP address of the Billing server into the Calling Card Server text box and then press the SAVE butt...

Страница 78: ...Directory server Apply Saves the changes to the form 5 1 18 Auto Attendant Virtual Configuration The Auto Attendant Virtual Office function allows advanced virtual office services The device will accept incoming calls provide IVR auto attendant services and allow subscribers to setup their specific Virtual office requirements 78 TV BOX ITC KM250 KM320 ITC Global Media The Global Directory function...

Страница 79: ...e Streaming services for this device Streaming Server IP Address This is the IP address of the server that provides streaming services server Enable Parent Control This options enables or disabled the parent control Parent Control Password This is the parent control password It must be numeric Video Standard is usually used in North America while PAL is used in the other parts TV BOX ITC KM250 KM3...

Страница 80: ...option enabled or disables Wireless encryption connection To connect with Encryption the uplink Access Point should support Encryption as well Encryption Key This is the Encryption Key that will be used to encrypt the data IP Via This defines the method that will be used to acquire IP address There are two options DHCP option allows the IP address to be acquired dynamically Static IP allows the IP...

Страница 81: ...uration changes 5 1 22 Chat Messenger Services or AOL community groups The Chat Messenger Services require service subscription all MSN community groups MSN Status Enables and Disables the MSN chat service for this device MSN User ID This is the MSN User ID or Hotmail account TV BOX ITC KM250 KM320 81 ITC Global Media payments initiated directly from the TV BOX device Chat Messenger Services allow...

Страница 82: ...aves the configuration changes 5 1 23 Email Services E mail Status Enables and Disables the E mail service for this device E Mail This is the E mail of the subscriber E Mail Password This is the E mail password Apply Saves the configuration changes 82 TV BOX ITC KM250 KM320 ICQ subscribers can use the ICQ configuration dialog to setup their TV BOX device to communicate with all Email Services allo...

Страница 83: ...managed via the Web 5 1 25 Remote Firmware Upgrade centralized device management Using the below form users can download the device firmware from the defined remote location that is stored in the System Configuration dialog The user must select START and then press the Upgrade Firmware option Once the OK button is pressed the system will request the firmware upgrade and automatically upgrade its f...

Страница 84: ...tion Changes Users can submit all changes without the need to reboot by pressing the SAVE button in all supported dialogs The only exceptions are the dialogs that support the Remote Configuration Upgrade Remote Firmware Upgrade or the Reboot Device dialogs 5 2 Remote Configuration and Firmware Upgrade server by setting the proper Remote URL Locations in the System Configuration dialogs The default...

Страница 85: ...ration parameters can be later changed by users that have user account access All configuration parameters can be changed by users that have admin account access Usually service providers lock the admin account access to prevent the end users from changing main SIP and System configuration parameters and make the device function as a part of a proprietary infrastructure 5 2 2 Remote Firmware Upgra...

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