Silver Strike Bowling™
Version 08/04
Page 42
© Copyright 2004 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.
All other marks are the properties of their respective owners. All rights reserved.
Nighthawk Chassis Problems
Symptom
Probable Cause
Solution
No A.C. power to the Nighthawk
Chassis.
Verify A.C. voltage is connected to
the Nighthawk Chassis.
Power switch on the Nighthawk
Chassis is off.
Flip the Nighthawk Chassis power
switch to on.
Main cabinet power switch is off.
Be certain the main cabinet switch is
set to on.
No video and no green lights on
the I/O board. Fans are not heard
on the Nighthawk Chassis.
Defective Nighthawk Chassis.
Be certain all other possibilities are
explored before replacing the
Nighthawk Chassis.
DC power cord not connected from
Nighthawk Chassis to I/O board.
Connect the DC power cord from the
Nighthawk Chassis to the I/O board.
No video and no green lights on
the I/O board. Fans are heard on
the Nighthawk Chassis.
Defective I/O board.
Try it on a known good system.
Verify by disconnecting all cables
from the I/O board except the DC
power and USB cable to the
Nighthawk Chassis. No green lights,
replace the I/O board.
Error Messages
Symptom
Probable Cause
Solution
Most on screen error messages
explain themselves.
Multiple
Follow the onscreen instructions.
Many times turning the game off for
ten seconds and then turning it back
on will solve the error.
Flash code 6 on I/O board Diode
D102
CID is not connected or is
defective
Check the USB cable connection.
Swap with a known good cable. Call
I.T. Service for further assistance.
CID is not connected
Connect CID to the Nighthawk
Chassis via USB cable.
CID cable is defective
Try or swap with a known good USB
cable.
Please turn game off, then connect
Cabinet Identification Device (CID)
then turn game back on.
If LED is not flashing - Call I.T.
Service
I.T. service will instruct you what to
do.
Flash code 1 on I/O board diode
D102
This indicates to USB connection
fail from Chassis to I/O board.
Connect USB Cable.
USB cable is not connected
Connect the USB cable.
USB cable is Defective
Try with a known good USB cable.
I/O board has no power
connection.
Verify power to the I/O board.
Please turn game off, Then
connect USB I/O board and then
turn game back on.
I/O board is defective
Swap with a known good I/O board.
Possibly bad. Cal I.T. service.
Miscellaneous Problems
Symptom
Probable Cause
Solution
Dipswitch SW202 position 4 is in
the on position.
Set position 4 of SW202 to off.
Press start to exit.
Unable to exit Operator Menus.
Test switch wired from the I/O
board is closed.
Verify satellite test switch is not
closed.
No 120 volts A.C. power going to
the light fixture.
Verify A.C. voltage to the light
fixture.
Defective fluorescent light.
Replace fluorescent light.
Defective starter
Replace the starter.
No fluorescent light
Defective ballast.
Replace the ballast.
Coin Meter is not working
Defective Coin Meter
Replace with a known good one.
Not wired properly
Connect one lead to +5 or +12 volts
depending on device. The other lead
to count 1 on the JAMMA connector.
Defective I/O board
Replace with a known good board.
