ISSYZONEPOS IMP003, Руководство пользователя, Страница: 27 / 27

IMP003 Thermal printer User’s
Manual
25
8 faults handling
Please refer to the methods as below when printer can’t work normally. Please contact
your supplier directly,if it still don’t work normally.
8.1 Printer does not work
problems Probably reasons solutions
The power indicator is
not light,printer does
not work. Battery is empty Batteries need to be charged
Printer power OFF Press power key to two seconds
PCB is damaged Contact with agents or factory directly
8.2 Indicator error and buzzer warning
problems Probably reasons solutions
Battery and power indicator
flashing
Out of paper Load a new paper roll
Power indicator flashing Printer is waiting status normal
8.3 problems when it is printing
problems Probably reasons solutions
Color strips occur on
the paper Paper maybe out Load a new paper roll.
Printing is not clear or
have dirty spots Paper roll loading incorrectly Check paper roll loading correctly or not
Paper can’t meet the requirements Use the recommended thermal paper
Print head or printer rubber roller is
dirty Clean print head or printer rubber roller
Printing density sets too light Increase printing density to satisfy the
requirements
Paper can output
normally Paper jam Open upper cover or check paper feed channel
to get to know paper jam.
Vertical printing
contents get lost Print head or printer rubber rollers
is dirty Clean print head or printer rubber roller
Print head error Contact supplier or factory directly.