For the return photocopy these pages in A4 format
SERVICE: return form for instrument repair or calibration
ISOMAG RETURN MATERIAL FORM AND CLEANING UP CERTIFICATE RMA
n°_______
Shipping Address:
ISOIL INDUSTRIA S.p.A.
Via Piemonte, 1
35044 MONTAGNANA (Padova)
Italy
Dear Friend,
to improve the SERVICE QUALITY and the SAFETY, please read, complete and attach
this document (RMA) to the material you intend to send. Failure in RMA compilation will
not allow us to be able to take charge of the materials.
Sender:_________________Ref. D.D.T. n. ________of___/____/_____
•
A detailed set of instructions for testing the sensor isolation and continuity is given
in the service manual. If you are experiencing problems that are not related to the
physical integrity of the sensor (water ingress, body, liner, connector or electrodes
damage for example) we kindly ask you to test the sensors isolation and
continuity. If the sensor passes these tests then we ask you to consider not
returning this sensor without first consulting
•
In the case that the converter or sensor is returned and it is not repairable inside
the warranty agreement terms or the inspection report is not accepted a cost for
any converter testing and sensor dry testing and inspection will be mandatorily
debited.
•
Please send the sensor clean from medium. Additionally please inform about
eventual medium wastes remaining in the sensor. For this purpose please use this
form.
•
A safety specification sheet of the medium must accompany this repair note in the
following cases: toxic, otherwise dangerous or objectionable medium, or medium
belonging to any dangerous material class.
•
Please note that the instruments sender will be charged for any necessary cleaning
costs. Additionally, we reserve the right to send the instruments back to the sender
for cleaning!
•
Please kindly state the observed failure and, eventual causes.