
38
SENSOR COU-
PLING ERR
Application
Weak sensor coupling,
low SNR
Recouple sensors,
check installation, re-
duce number of
passes, look for other
location, call customer
support
7.1
Data download difficulties
If difficulties are encountered downloading the logger data: -
●
Check that the flowmeter is switched on and not in measurement
mode.
●
Check that the same number COM port is allocated in the “Device
Manager” (or equivalent) as is set in the software.
●
Check that the settings (baud, parity, word length, stop bits) are iden-
tical.
●
Use the supplied connectors – whether connecting to a 9-pin COM
port or converting from serial communication to a Universal Serial
Bus (USB).
●
Is the logger in "Wrap" mode? If "yes", use a terminal program and
the "Log download" command. If "No", software may also be
used.
Table 6: Error messages