11. FAQ
11.1.
WiFi control app going crashed?
Answer:
Please cancel the WiFi plug power supply for about
A.
10 seconds, and then re energized
B.
Reset the WiFi plug
11.2.
Cannot log in the app?
Answer: Check whether your APP meets Android and IOS
operating system.
11.3.
Smart terminal with app cannot connect to WiFi ?
Answer: Check if app and WiFi connect well or not
11.4.
WiFi control Led indicator is not working
Answer: Check if input power in the range of AC96V-264V
11.5.
App operation unstable?
Answer: maybe the problem is WiFi plug if too far from the
WiFi, please shorten distance between them.
11.6.
More application scenes
Answer: This WiFi plug can be connected to curtain, lights,
door, water heater, TV andelectric cooker etc, make them
smart controllable products on your phone.
11.7.
What does the plug can do?
Answer: It can be used to control electricity to curtain, lamp,
door gate, water heater etc.
11.8.
What is the max load connected?
Answer: Max 3500W load can be connected to the plug ,
otherwise, electricity to the load will be cut off automatically.
11.9.
Is there any cost to use the server?
Answer: It can be used freely for 3 years since the plug is
activated, it maybe charged after that.
19
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