IQ Touch L Series, Руководство пользователя, Страница: 18 / 19

18
Charter10: Troubleshooting
Note:
Before seeking repair service, please check the following items to confirm if the
issues can be solved.
Issues Check items
No sound and image 1. AC 220V power supply
2. Signal cable connection
3. Power on the Touch TV and
external device
4. Stand-by mode
Image only, without sound 1. Adjust the volume
2. Mute
3. External audio cable
connection
No Image or black-white image 1. Adjust color setting
2.

Ajust color mode
Image fuzzy (TV) 1. TV signal issue
2. TV station issue
Image and Audio with interference 1. Try to far away from the
Interference source
2. Change socket
Remote Control failure 1. Remote Control wrong
direction
2. Battery wrong polarity
3. Remote Control signal
occlusion
Touch function disabled 1. Make sure no other objects
touch at the same time
2. Check no other object on the
touch frame
Touch position is not correct 1. Try the calibration of windows
2. Check the test signal of IR
touch frame