iQ DIGITAL PICTURE FRAME
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Frequently Asked Questions
Q: How do I set up my Digital Picture Frame?
A:
It is very simple to get your Digital Picture Frame out of the box and running in just a few
minutes. Just plug the power adapter into the iQ Digital Picture Frame and into a
standard wall socket. Insert memory card into the appropriate card slot in the side of the
Digital Picture Frame and turn it on. Your first slideshow will automatically start to play.
Q: What memory cards can the Digital Picture Frame read?
A:
Compatible memory cards include Compatible memory cards include Secure Digital™,
MultiMedia Card™, Memory Stick™, Memory Stick Pro™, Memory Stick Duo™, Memory
Stick Pro Duo™ and xD Card
Q: I set up the Digital Picture Frame. Why does it not turn on?
A:
The adapter may not be securely connected to the Digital Picture Frame or the Power
switch is not on. Please check the adapter if properly plugged to the Digital Picture Frame
and the wall plug.
Q: I have a memory card in the Digital Picture Frame. Why can’t I view my photos?
A:
First, make sure that the memory card is one of the formats listed above and that the files
on the card are JPEG image files. Second, turn the Digital Picture Frame OFF and make
sure that the memory card is inserted all the way into the card slot and facing the correct
direction. Third, turn the frame ON. After a couple of seconds, you should see your first
photo. Press Exit to open the Card Selection screen and select the card. Then select
Photos. You should see the Thumbnails screen listing all photos on the card. If you don’t,
you may want to try another card.
Note: Some digital cameras save images in other formats. Please refer to your camera’s
manual if your photos are not JPEG files.
Q: Why is the picture display slower with some pictures and faster with others?
A:
Higher resolution pictures load more slowly. Try using lower resolution pictures or
downsample your images. See your camera’s operating manual for details on
downsampling photos.
Q: Does the Digital Picture Frame support all JPEG files?
A:
No, it supports JPEG files taken from a digital camera. The Digital Picture Frame may not
read all image files downloaded from the Internet or from other graphics software
applications.