21
shaking, looking over his shoulder, etc. The response may be very
subtle.
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- Your tolerance may be higher than your dog’s. You may need to try the
unit on your wrist where sensitivity is higher and/or increase the
stimulation level. Be sure both contact points are touching your skin.
- The battery may be low, check the LED light for battery life.
- If you have done all of the above, your unit may need to be serviced.
Please contact Customer Service at
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or
1-
.
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is farther away.
- Make sure you are not touching the antenna as that may substantially
decrease the range.
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Hills, trees, buildings or moisture will affect the range of your unit. For
best range, hold the transmitter vertically above your head, and/or try
moving to higher ground.
- Any electrical conductors can affect the range, such as cars, chain-link
dog runs, metal buildings, and radio towers. For best results, operate
away from these structures.
5. My dog has skin irritation
- This may be due to an extended use of the contact points. If your dog
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dog’s skin returns to a normal condition, continue to use the collar
and check your dog’s neck each time you use the unit. If you suspect
your unit is malfunctioning please refer to the “Troubleshooting
Guide” before sending your unit in for service. If you have any
questions or concerns, you may direct your inquiries to
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or call 1-
.
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