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PX0522

User Guide 1.0

Page 39 of 48

Set IVR

IVR

Select IVR-working time, Set welcome massage is “Welcome”
Set keypress’ Events
Dial “0” go to extension 805
Dial “1” go to extension 806
Dial “2” go to ringgroup tech
Click Save button

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Содержание PX0522

Страница 1: ...PX0522 User Guide 1 0 Page 1 of 48 Model PX0522 Version 1 0 User Manual ...

Страница 2: ... Ring Groups 18 3 6 Call Forward 19 3 7 Time Based Rules 20 3 8 Operator 21 Chapter4 Status Display 22 4 1 Call Logs 22 4 2 Register Status 22 4 3 System Info 23 Chapter5 System Management 24 5 1 Network and Country 24 5 2 DDNS 24 5 3 Management 25 5 4 Backup 25 5 5 Upgrade 26 Chapter6 Operating Instruction 28 6 1 How to link the IP PBX to the interwork 28 6 2 Log in to the system 29 6 3 How to ma...

Страница 3: ...a PBX but also as a voice mail Server IVR server conferencing server With 4 or 8 analog interface which can be configured as FXS or FXO ports made in factory and 1 Wan and 1Lan with router function With excellent echo cancellation function it can meet most of the customers requirement Based on Asterisk Configuration by Web Built in SIP IAX Server Static DHCP PPPoE network access Codec G 711 Ulaw G...

Страница 4: ...D Indicator Panel Mark Function Status Description On Power On PWR Power Status Off Power Off On System working SYS System Status Off System failed Blink Connected flow WAN WAN Status Off No connection flow Blink Connected flow LAN LAN Status Off No connection flow On MMC Connected MMC SD card Status Off MMC failed On USB Connected USB Optional like MMC Off USB failed Red FXO Green FXS 1 8 FXO FXS...

Страница 5: ...umidity 10 80 no dew Power AC 100 240V 5 Packing List IPPBX 1 Unit Power Adapter 1 Unit 1 4 Default configuration 1 Wan port IP address http 192 168 1 100 9999 2 Lan port IP address http 192 168 10 100 9999 3 Web GUI username admin 4 Web GUI password admin The system advice to change default password at first login or until changed This is important to avoid hacker attempts and or non intended acc...

Страница 6: ...ttp 192 168 1 100 9999 Lan port IP address http 192 168 10 100 9999 The start web page will appear like this Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Noted you have to add a network segment same with the Wan ports if your PC is not at 192 168 1 With the WEB GUI you can configure extensions co...

Страница 7: ... users are in this page There are 30 users in your extensions list as default setting you can add new extensions or remove the existing extensions Extensions Setting include Extension The extension is assigned to the defined user Name The full name of the individual assigned to this extension Password The password is used to Extension registered VM Password The password is used to access voicemail...

Страница 8: ...Waiting function 3 Way Calling The extension support 3 Way Calling functions Codecs Click here you can set the extension s codec default support alaw ulaw and G 729 2 3 Trunk If you want to make external call you must register with a Trunk in order to connect to the Public Switched Telephone Network PSTN or other VoIP service provider Through the web page you can add a trunk There are three Trunk ...

Страница 9: ...alog service provider if you do not have any analog ports available Custom Trunk The Custom VoIP option allows you to create a custom VoIP definition To create the custom VoIP provider definition you will need to complete the following Comment The comment field should be used as the name of the custom VoIP definition Protocol Specify either a IAX or SIP protocol Register Enable Disable server regi...

Страница 10: ...rnet Advanced The following advanced options are available to further refine your trunk Trunkname Specify a trunk name if you want to refer to the service provider definition as something other than specified in Comment Insecure This option specifies how connects to a service provider host should be handled Valid options are very yes no invite port Default is very Port The register request is sent...

Страница 11: ... comprised of the following items Rule Name Set a rule name Place this call through Select a Trunk through which the call should be made Analog fallback Select a Analog fallback Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to differentiate calls and route them accordingly For instance if a number begins with 256 followed by 7 or more digits that would define a...

Страница 12: ...irst number is 9 second number is any digit from 1 to 9 third number is any digit from 2 to 9 and each X is any digit from 0 to 9 The is more Strip This option gives you the opportunity to remove specified digits from the call being dialed and replace them with the digits needed to make the call You can also prepend digits to the beginning 2 5 Inbound Rules The same pattern matching logic used for...

Страница 13: ...guration extension which should receive the call 2 6 IVR Interactive Voice Response Through the web page you can create Interactive Voice Response IVR IVR are designed to allow for more efficient routing of calls from incoming callers Voice menus are constructed depending on your needs Just like your business you need to create the solution best suited to your customers Name Set a IVR name Extensi...

Страница 14: ...t recording and replacing an existing custom sound file Play Clicking this button brings up a dialog entry box to allow the input of an extension that System will dial and play the prompt over Delete Clicking this button will delete the selected prompt There are two options under Record a new voice File Name This text entry box specifies the saved name of the file that is to be recorded Extension ...

Страница 15: ...ttach recordings to e mail Enable Disable send recording file to you email by attachment Dial 0 for Operator Callers who are sent to voice mail can press 0 for the operator and be transferred either during the voice mail salutation or after recording the message If this option is not enabled a caller s pressing 0 will be ignored There are several options that can be specified to define the voicema...

Страница 16: ...are presented to you allowing you to discard the message or re record it if you aren t happy with it Voicemail to email set SMTP setting SMTP server The IP address or hostname of an SMTP server that your IP PBX may connect to in order to send e mail notifications of your voicemail eg mail yourcompany com Port The port number on which the SMTP server is running generally port 25 Enable SMTP Authent...

Страница 17: ...ry company reaches the point of needing more people on a call than it can effectively include through three way calling conference bridges allow you to include more people as well as project a professional image The configuration of the conference room and standard features is very straightforward The conference room use default extension 900 but you can always ...

Страница 18: ...ll as the Administrator PIN Code used by the moderator of the conference to open the conference room 3 3 Music On Hold List of Music On Hold Display Music On Hold class list Class Set Music On Hold class name Music Select music you can replace music file through the update page Enter The Music File Name Set you want upgrade music file name TFTP Server IP address Set the TFTP server IP Select Music...

Страница 19: ...Call Parking get number eg 701 720 Number of seconds a call can be parked for Set the second call time Pickup Extension Set Pickup Extension Timeout for answer on attended transfer Set the answer timeout value 3 5 Ring Groups You can configure Ring Groups through the web page Define Ring Groups to Dial more than one extension Name Set a Ring Group name ...

Страница 20: ... 1 Goto Voicemail of this user 2 Goto an IVR menu 3 HangUp 3 6 Call Forward List of Forward Call Forward extensions are listed in the table New Forward Create a new Call Forward Extension Select a need to call forward extension State Set state of the extension Disable Always Busy No answer Select forward extension Select a call forward to extension When you select Forward a Outside Number the foll...

Страница 21: ...l forward to outside number using dialing rules Set forward outside number Input a Call forward to outside number Notice This number must be consistent with the corresponding DialPlan 3 7 Time Based Rules On this page Define call routing rules based on date and time ...

Страница 22: ... are Set up the digit of local extensions Operator Extension Set up Operator Extension you can dial 0 go to the extension at any time Default Settings for a New User Set up the Default Settings for a New User when you create a new extension will use the configuration ...

Страница 23: ...apter4 Status Display 4 1 Call Logs This web page will display call logs Call Logs Download download the call logs file Call Logs Delete delete the call logs file 4 2 Register Status In this page you can check SIP IAX Users or Trunks Status ...

Страница 24: ...PX0522 User Guide 1 0 Page 24 of 48 4 3 System Info In this page it will display nonce system info ...

Страница 25: ...tion and country IP Assign you can select STATIC DHCP and PPPoE three mode NTP Set NTP server address Tone Zone Set your Country and use the Country Tone Time Zone Set your Time Zone 5 2 DDNS On this page you can set DDNS reference Notice Now it only supports 3322 org server More other servers you can customize based on your requirement ...

Страница 26: ...sword Default password admin And you can also set the advanced options about SIP and IAX2 protocol in the Show Advanced Options list that is useful when you set connect two ippbx in different network 5 4 Backup On this page clicking the Take a Backup button you can backup delete restore configuration ...

Страница 27: ...e Package Name Set system package name TFTP Server IP address Set TFTP server IP How to upgrade Unzip the file you download you will get a TFTP server and an upgrading packet Run the TFTP server you will see below Enter the configuration page then upgrading page Enter The Package Name hereby it s pbx v3 0 5 ...

Страница 28: ... 0 Page 28 of 48 Enter TFTP Server IP address hereby it s After done click Update to update then the system will reboot automatically Note the upgrading will set your system as default please make backup before you do it ...

Страница 29: ...ant the IPPBX access the public network directly without router then you should connect the Wan port of the IPPBX to the public network and connect HUB or Switch to the Lan ports of the IPPBX to let your PC access the public network If you want to access the public network through Modem then you should use the PPPOE function of the IPPBX and let the IPPBX dial up to connect the public network 6 2 ...

Страница 30: ...onference voicemail Outbound Routers and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the tab to go this kind of option setting page The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The h...

Страница 31: ...t configuration after you make a configuration change on some page 6 3 How to make an internal call Making internal calls are the base requirement for a telephony system Below are the settings for this usage It is base on PX0522 but setting is the same in other IP PBX products Set User Users There are 30 default users the extensions number are 801 830 Set user Extension is 803 ...

Страница 32: ...corresponding LED shows RED When a port is configured as FXS port the corresponding LED shows GREEN What are FXO and FXS FXS Foreign eXchange Station is an interface which drives a telephone or FAX machine FXS interfaces get phones plugged into them delivery battery and provide ringing FXS interfaces are signalled with FXO signalling FXO Foreign eXchange Office is an interface that connects to a p...

Страница 33: ...uters In Outbound Routers add a Dial rule as below Dial Rules We have now added a Dial rule OUT_PSTN in the DialPlan1 As we can see from the dialing rule of OUT_PSTN all numbers start with 9 will be cut the first digit 9 and sent to PSTN port3 or port4 ...

Страница 34: ...choose DialPlan1 After we have done above in the extension we can dial 9 local number to dial out via PSTN line Make call via VoIP trunk Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls Add VoIP service provider Trunk Add a Trunk Add a Custom Trunk ...

Страница 35: ...m the Out_VoIP dialing rule all numbers start with 0 will be cut the first one digits 0 and sent to my sip service provider The Out_PSTN is in the same DialPlan1 Since we have added this dial plan to the extensions in above we don t need to add dial plan again So when we have added two calling rules any call start with 9 will be route to PSTN and call starts with 0 will be route to VoIP ...

Страница 36: ...matched incoming calls From provider Port 3 4 To extension 801 User1 here you can select a extension a IVR or others Then if there is incoming call from Port3 or port4 channel the extension 801 will ring 6 6 How to Set an incoming call to IVR based time rule Add record a custom voice Record Record a new voice ...

Страница 37: ...ord name is Welcome Choose a extension used for recording here we use EXT 801 Click Record button Then the extension 801 will ring Pick up the phone record Welcome message Then hangup and finish the record Use the same way to record Closing message ...

Страница 38: ... 1 0 Page 38 of 48 Add a Ring Group Ring Group New Ring Group Example Name the ring group tech Choose the group members whose extensions are 801 802 803 804 if no answered choose goto IVR working time Click Save button ...

Страница 39: ...r Guide 1 0 Page 39 of 48 Set IVR IVR Select IVR working time Set welcome massage is Welcome Set keypress Events Dial 0 go to extension 805 Dial 1 go to extension 806 Dial 2 go to ringgroup tech Click Save button ...

Страница 40: ... time Set welcome massage is Closing Add a Time Rule Time Based Rules New Time Rule Set a Rule Name eg incoming Set the Time Date Conditions If time matches go to working time If time not match go to closed time Click the save button saved the configuration ...

Страница 41: ...PX0522 User Guide 1 0 Page 41 of 48 Add a Trunk Trunks add a Trunk Add an incoming router Inbound routers add an incoming rule ...

Страница 42: ...ncoming Time Based Rule 6 7 Link two IPPBX in the same network The simplest case to link two IP PBX together in the same network We start from this and then try to expand to different network We use PX0522 here same method for other model IPPBX products Below is the structure of how to link two IPPBX in the same LAN ...

Страница 43: ...e extensions under PX0522 A are in the format 6XX 4 All the extensions under PX0522 B are in the format 8XX 5 Extensions under PX05220 A can make calls to extension under PX0522 B use format 8XX 6 Extensions under PX0522 B can make calls to extension under PX0522 A use format 6XX 7 The two PX0522 links each other via IAX2 trunk Step 1 Set up a extension 699 in PX0522 A Extension 699 Phone number o...

Страница 44: ... 1 0 Page 44 of 48 Step 3 Set Dial Rule in PX0522 B all calls start with 6 will be sent to PX0522 A In the page Outbound Routers Add a Dial Rule Step 4 Set the user Dial Plan in PX0522 A In the page Extensions Dial Plan ...

Страница 45: ...se 801 to dial 601 And you can see 601 will ring and you can pick up the calls Above is the way to router PX0522 B s call to PX0522 A the method to link PX0522 A to PX0522 B is the same as above 6 8 Link two IPPBX in different network Two PX0522 are connected via the internet The generally environment for two PX0522 in different location is two PX0522 are both in the internet and using the public ...

Страница 46: ...IAX trunk in PX0522 B to link to PX0522 A via this PX0522B_Users extension In the page Trunks Add a Trunk Two PX0522s are behind router The generally environment for two PX0522 in different location is two PX0522 are both behind router and using the private IP Since the PX0522 doesn t have the public IP we need to do port forwarding in the router and make PX0522 is reachable to others ...

Страница 47: ...The PX0522 A is behind the router to register to PX0522 A via the internet you need to forward the IAX2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the PX0522 A 192 168 1 21 4569 Below is the setting page in a linksys router ...

Страница 48: ... EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 Step 3 Use the same method do port forwarding in router B for PX0522 B Your public address from network provider maybe a dynamic ip which will be changed periodically To overcome the problem of dynamic ip you may need to use the DDNS service for more info please google the internet ...

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