Smarter Business Communications
IP410
H D - E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
- 16 -
19.
Using Hold and Auto Hold
Hold
You can hold calls and then retrieve them when you’re able.
Auto Hold
Your IP410 will automatically hold calls for you. While already on one line – press another (ringing or idle); the first call
is held and the next line is accessed.
Steps:
1
H
o
ld
On a call
Press
OR
Call is placed on
hold
Flashing Green
Au
to
Ho
ld
Press
Idle Line
AND
Ringing Line
The first call is
placed on hold
Flashing Green
AND
Connected to the
ringing call.
Answer Line lit steady
Green
Notes:
1)
To retrieve a call from Hold, press the desired holding line button (flashing yellow/ green)
.
2)
Callers on hold usually hear music or a periodic tone to indicate their held status.
