6. FAQ and Troubleshooting
14
Nothing happens when I press the Skype button on TR-10.
The
TR-10
driver runs an automatic background service as the
IPEVO Control Center
on your desktop
system tray. If the
IPEVO Control Center
icon is not visible on your system tray, go to
Start > All Programs >
IPEVO
and click on
IPEVO Control Center
to start it manually.
The other party cannot hear me when I make a call using TR-10.
Please go to the
IPEVO Control Center
and locate the
Audio Settings
tab. Under the
Skype Audio Device
panel, check to see if the
Audio Input
value has been set to
TR-10
. Alternatively, try adjusting the
Audio
Input
slider under the
Volume Setting
panel and make sure the
Mute
box is not checked.
I have connected TR-10 to the computer, but there is no sound
coming from the external speakers.
Please open
IPEVO Control Center
and select the
Audio Settings
tab. Under
Windows Default Audio
Device
, click on the
Open Windows audio control panel
link and select your computer speakers then click
OK
.
I have connected TR-10 to the computer, and there is sound
coming from the speakers but not from TR-10.
Please open
IPEVO Control Center
and select the
Sound Devices
tab. Under the
Skype Audio Device
panel, check that the
Audio Output
value is set to
TR-10
and click
OK
.
