IPC B02200769, Руководство пользователя

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Note
An end user’s intercom extension and personal extension can be the same (this is the system default),
but a Unigy administrator can configure them to be different. For example, in a migration scenario a
customer may wish to retain existing extensions as personal and also create new intercom extensions for
their users. Personal extensions and intercom extensions can only contain numeric values.
A Unigy intercom extension can have up to 20 digits. The number of digits to dial for an intercom call in
the enterprise is set in the UMS.
On IQ/MAX and IQ/MAX Edge turrets, when dialing an intercom extension that has fewer digits than the
number of digits specified in the UMS, pad the number with leading zeros. On IQ/MAX TOUCH turrets,
padding is optional. On Pulse devices and Soft Clients, do not pad the number.
If your personal extension is greater than 9 digits, you cannot free seat to a communication device that
has not been upgraded to Unigy v2.0.1.5 or later. Also, if you have an intercom extension greater than 9
digits, a communication device that has not been upgraded to at least Unigy v2.0.1.5 cannot place or
receive an intercom call for you. Enterprises with communication devices running Unigy v2.0.1 code
should limit the maximum number of digits for an intercom call to 9 until the entire Unigy enterprise is
upgraded to Unigy v2.0.1.5 or later.
If the Unigy enterprise interops with an Alliance MX site, the intercom extension must meet the Alliance
MX limit of 2-6 digits for an extension.
Intercom calls can be placed using the directory, call history, programmed intercom buttons, or by
dialing the intercom extension as an intercom call.
Note
If an intercom extension is dialed without selecting the
ICM
function, the call is established as an internal
line call. If the user’s intercom extension is different from the personal extension, be sure to use
ICM
and
the intercom extension number.
The following restrictions apply to intercom calling:
•
Only one intercom call can be active at a time.
•
Intercom calls cannot be put on hold.
•
Intercom calls cannot be transferred.
•
Parties cannot be added or conferenced into an intercom call.
For information about group intercom calling, refer to the UMS online help (or Intercom group calls on
page 95).
8.3.1 Make a point-to-point intercom call
Make a point-to-point intercom call to another user.
There are several ways to make a point-to-point intercom call:
•
Use the Intercom button in the Contextual Call Display and dial the extension.
•
Use an Intercom function button on your Favorites button sheet and dial the extension.
•
Use a Direct Intercom (DICM) function button on your Favorites button sheet, preprogrammed with
the extension.
•
Use an Intercom button or Direct Intercom button in Activity Monitor.
8.3: Intercom 93
IPC Proprietary Unigy 4.3
IQ/MAX TOUCH Turret User Guide