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7. Maintenance and Servicing
7.1. Maintenance
The AZ Mount Pro mount is designed to be maintenance free. Do not overload the mount. Do
not drop the mount as this will damage the mount and / or permanently degrade GOTO performance
and tracking accuracy. Use a wet cloth to clean the mount and hand controller. Do not use solvent.
If your mount is not to be used for an extended period, dismount the OTAs and
counterweight(s).
7.2. iOptron Customer Service
If you have any question concerning your mount contact iOptron Customer Service Department.
Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday. In the unlikely
event that the mount requires factory servicing or repairing, write or call iOptron Customer Service
Department first to receive an Return Merchandise Authorization Number (RMA#) before returning the
mount to the factory. Please provide details as to the nature of the problem as well as your name,
address, e-mail address, purchase information and daytime telephone number. We have found that
most problems can be resolved by e-mails or telephone calls. So please contact iOptron first to avoid
returning the mount for repair.
It is strongly suggested that to send technical questions to
. Call in the
U.S. 1.781.569.0200.
7.3. Product End of Life Disposal Instructions
This electronic product is subject to disposal and recycling regulations that vary by
country and region. It is your responsibility to recycle your electronic equipment per your
local environmental laws and regulations to ensure that it will be recycled in a manner
that protects human health and the environment. To find out where you can drop off your
waste equipment for recycling, please contact your local waste recycle/disposal service
or the product representative.
7.4. Battery Replacement and Disposal Instructions
Battery Disposal: Batteries contain chemicals that, if released, may affect the
environment and human health. Batteries should be collected separately for recycling,
and recycled at a local hazardous material disposal location adhering to your country and
local government regulations. To find out where you can drop off your waste battery for
recycling, please contact your local waste disposal service or the product representative.
