WARRANTY DETAILS
Congratulations on your purchase!
It is our aim to provide you with quality products that you can
trust. Our products come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or a refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 12
months from date of purchase for domestic use and 3 months for commercial use. Defects that occur
within this warranty period, under normal use and care, will be repaired, replaced or refunded at our
discretion, solely at our option with no charge for parts and labour. The benefits conferred by this
warranty are in addition to all rights and remedies in respect of the product that the consumer has
under the Trade Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase
docket or receipt as proof of purchase and as proof of date on which the purchase was made. The
purchase docket (or a copy) or receipt must be presented with the warranty when making a claim
under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or [email protected] to get an RA# (Return
Authorization Number). Ensure that the RA# is clearly stated on the outside of the packaging and that
the product is properly packaged so that no damage occurs to the product during transit. Shipping of
the product back to us for warranty will be at your cost. A product return without the RA# or proof of
purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be
repaired or replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
Exclusions
This warranty does not cover:
• Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care,
unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised
by the distributor.
• Any product that has been damaged by a lightning strike either directly or indirectly or a main power
surge or liquid ingress.
• The product if it is located outside of Australia.
• Any damage caused by improper power input or improper cable connection.
Andatech Corporation Pty. Ltd.
PO Box 3038, Nunawading VIC 3131, Australia.
Phone: 1300 800 200 Fax: 1300 883 802 Email: [email protected]
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