8
Troubleshooting
If you experience any difficulties, please refer to the troubleshooting steps below.
PROBLEM
SOLUTION
The screen is blank.
Ensure the power is on.
Ensure fresh batteries are installed.
Verify the text you want to magnify is positioned correctly
under the center of the screen.
The unit does not power on.
Ensure fresh batteries are installed.
Ensure the batteries are installed in the correct position.
The image on the screen is
dark and/or distorted.
Ensure the unit is positioned flat on the page you are
reading.
Ensure that the kickstand is fully extended.
There are smudges or
blemishes on the screen.
Ensure the plastic protector has been removed from the
screen for optimal viewing.
Clean the screen or the lens (located on the bottom of the
unit) using the included cleaning cloth.
The text is too small to read. Press the magnify button.
