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19
Problem
Possible cause
Solution
The air fryer does not function.
The appliance is not plugged in.
Plug the appliance in an earthed wall socket.
The timer is not set.
Turn the timer knob to the required preparation
time to activate the appliance.
The pan is not placed correctly in the
appliance.
Slide the pan correctly in the appliance.
The overheating protection is turned on.
The appliance cannot be used anymore.
Unplug the appliance, leave it to cool down and
contact a service point of Inventum or your
supplier.
The ingredients fried with the air
fryer are not done.
The amount of ingredients in the basket
is too big.
Put smaller batches of ingredients in the
basket. Smaller batches are fried more evenly.
The set temperature is too low.
Turn the temperature knob to the required
temperature setting (see chapter 5 -
SETTINGS)
The preparation time is too short.
Turn the timer knob to the required preparation
time (see chapter 5 - SETTINGS)
The ingredients are fried
unevenly in the air fryer.
Certain types of ingredients need to be
shaken halfway through the preparation
time.
Ingredients that lie on top of or across each
other (e.g. fries) need to be shaken halfway
through the preparation time (see chapter 5 -
SETTINGS).
Fried snacks are not crispy when
they come out of the air fryer.
The snacks are meant to be fried in a
traditional deep fat fryer.
Use oven snacks or lightly brush some oil onto
the snacks for a crispier result.
The pan will not slide properly
into the appliance.
There are too much ingredients in the
basket.
Do not fill the basket beyond in full. Keep the
indicated amounts in the table in chapter 5 -
SETTINGS.
The basket is not placed correctly in
the pan.
Push the basket into the pan until you hear a
click.
White smoke is coming out of the
appliance.
You are preparing greasy ingredients.
When you fry greasy ingredients in the air fryer,
a large amount of oil will leak into the pan. The
oil produces white smoke and the pan may
heat up more than usual. This does not affect
the appliance or the end result.
The pan still contains grease residues
from the previous use.
White smoke is caused by grease heating up in
the pan, make sure you clean the pan properly
after each use.
Fresh fries are fried unevenly in
the air fryer.
You did not use the right type of potato.
Use fresh potatoes and make sure they stay
firm during frying.
You did not rinse the potato sticks
properly before you fried them.
Rinse the potato sticks properly to remove
starch from the outside of the sticks.
Fresh fries are not crispy when
they come out of the air fryer.
The crispiness of the fries depends on
the amount of oil and water in the fries.
Make sure the potato sticks are dried properly
before you add the oil.
Cut the potato sticks smaller for a crispier
result.
Add a bit more oil for a crispier result.
troubleshooting
7
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