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9.After-sales
9.1 After-sales Services
When you encounter any problems that you could not solve during use of the
reader, please contact the customer service center of our company.
9.2 Other Notes
If the customer service personnel of our company decide that the user should
return the reader for repair, the customer service representative will give you a
goods return confirmation number RMA (return merchant authorization). Please
write this number on the outside of the packaging box of the returned system,
also write this number on a piece of paper and put it in the packaging box, so
that the article returned by the user will be handled quickly.
When returning the reader for repair, please follow the following steps:
Carefully pack the reader and its accessories into the original anti-static foam
packaging box. If the original packaging box is no longer available, please select
a protective packaging box;
Cover the contents in the box with filling materials;
Put a note indicating the RMA number in the packaging box;
Write the RMA number and the word “Fragile” on the outside of the packaging
box.
After-sales
09
XC-RF868 FIXED READER
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