Invacare®
7 Troubleshooting
7.1
Troubleshooting
If your battery charger fails to operate properly, refer to the following chart for possible causes and solutions. If necessary, contact your provider.
Refer to the Platinum™ Mobile Oxygen Concentrator user manual for additional information in regards to troubleshooting the Platinum
Mobile Oxygen Concentrator.
Symptom
Probable Causes
Solutions
Battery not charging.
Battery charger status light not illuminated.
1.
AC power cord not plugged into outlet.
2.
Outlet not energized.
3.
AC power cord not plugged into AC
power adapter.
4.
AC power adapter not plugged into
battery charger.
5.
Battery contacts not fully engaged.
6.
Battery malfunction.
1.
Insert plug into outlet.
2.
Try another outlet.
3.
Check all power connections.
4.
Remove and reinsert battery to ensure
battery is inserted correctly.
5.
Try inserting a different POC1–110
battery pack.
6.
Call provider.
Battery not charging.
Battery charger status light is illuminated
yellow.
1.
Battery out of charging temperature
range.
2.
Battery or battery charger malfunction.
1.
Allow battery to warm/cool to room
temperature for one hour and retry.
2.
Try inserting a different POC1–110
battery.
3.
Call provider.
Battery not charging.
Battery charger status light is illuminated solid
green.
1.
Battery is already fully charged.
2.
Faulty battery fuel gauge.
1.
Check battery charge status using battery
fuel gauge.
2.
If battery is not fully charged, try
reinserting.
3.
Try inserting a different POC1–110
battery.
4.
Call provider.
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