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The thin tube and the dome should be cleaned regularly.
Remove the thin tube from the instrument before cleaning by
unscrewing it. Use a damp cloth to clean the thin tube and
dome on the outside and use the black cleaning rod to “push”
any debris out of the sound tube. The cleaning rod should be
inserted where the thin tube attaches to the instrument and
pushed all the way through the thin tube and out through the
dome. It is not recommended to submerge or rinse the thin
tube and dome with water, as there is a risk that a water drop may become lodged in
the thin tube. If this should occur, it will prevent sound coming through the thin tube,
and may be harmful for the instrument’s electronics.
The thin tube and dome should be changed every third month or sooner if the thin tube
becomes stiff or brittle. We recommend that you have your hearing care professional
change the dome for you. If your hearing care professional instructs you to change
the domes yourself, make sure that they are securely fastened to the thin tube before
inserting them in your ear. A failure to change the domes in accordance with the in-
structions could result in injury.
Earwax Management
Hearing systems are susceptible to damage or poor performance from earwax. If
appro priate, your hearing health professional will have selected and installed an ear -
wax management system on your instruments.
You will need to discuss with your hearing healthcare professional how to use the
particular earwax management system selected. For future reference, enter this infor-
mation on the service page at the back of this guide.
Note:
If the hearing system seems to have lost power because it is not loud enough and
changing the batteries does not help, the filters may be blocked and need to be changed.
When the Hearing System Is Not in Use
To protect your hearing system when it is not in use, always store it inside its carrying
case. When storing the hearing system for a prolonged period of time, remove the
battery to prevent damage from corrosion.
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