S T A R G e n 2 R e c e i v e r U s e r ’ s G u i d e
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FAQ’s
Why are there periods of silence in my playback?
If a signal loss occurs during recording (for example due to a loss of signal, a reboot or a loss of data)
then silence is played out for the periods where no audio frames were available.
If a reboot occurs during playback what happens to the playback?
A reboot during a playback of a file results in silence being played out for the duration of the reboot and then the
original file playout restarts at the same point in time as if it had continued to play during the outage and
terminates at the original expected time.
Why can I not always edit active time shift recording or playbacks?
To maintain the integrity of both content and output playbacks some restrictions are placed on editing and
deletion actions as follows:
Recording is active
o
Do not allow
Recording edits
o
Allow
Playback edits
Deletes (issue a warning prompt, playback stops and content deleted)
Playback is active
o
Do not allow
Recording edits
Playback edits
o
Allow
Deletes (issue a warning prompt, playback stops and content deleted).
I changed my SD card; do I lose all the recording and playback schedules?
No, when you change an SD card, you keep both the recording and playback schedules, but all content
recorded on the original SD card is lost.
How many recordings can I store?
Up to 20 Time shift and 20 Date and Time shift recordings can be stored by your Star receiver.
Can I take information off the receiver?
Yes, two methods of extracting data are available on your STAR G2 receiver: The Time Shift, Date and Time,
and the Reports screen all feature a Print button, allowing the page content to be sent to a printer connected to
your PC. Secondly, the Syslog file, sent to the Syslog server at the address specified in Control>Management
IP>Syslog contains additional information.
If a playback is interrupted, what will happen?
If a playback on a decoder is interrupted by another playback, the last playback takes precedence and
the playback terminates at the end of the interrupting playback, even if the end of the original playback
was later.
