Intermec 700 Series Скачать руководство пользователя страница 52

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SECTION 4

Troubleshooting

4-2

700 Series Mobile Computer User’s Guide

Table 4-1 (continued)

Basic Troubleshooting

Condition

Solution

The Power

Status LED

Starts Blinking

The Power Status LED on the front

panel of your mobile computer

informs you of the status of your

battery pack when it is connected to

a charging device. The Power Status

LED reads:

Off

when in a normal operating

mode or when no external power is

supplied;

Blinking red

when the battery is

low;

Continuous red

when charging;

Continuous green

when done

charging;

Mobile Computer

Will Not Power

Up, Screen is

Blank.

1. Battery is

Critically Low

2. Ensure that your computer has

been on a charger for at least five

minutes, then remove from the dock

and perform the reset procedure. The

display will then be active.

3. Continue to charge your mobile

computer for 4 hours to ensure that

the battery is fully charged.

Mobile Computer

Will Not Turn ON

When Placed In

A Dock

Ensure the dock is plugged in and

your computer is securely seated in

the dock..

Mobile Computer

Shuts Down

During

Operation.

You may have a very low battery, try

recharging the battery.

Содержание 700 Series

Страница 1: ...700 Series Mobile Computer USER S GUIDE PN 961 054 024 Revision D January 2002 ...

Страница 2: ...ncerning this publication Although every effort has been made to keep it free of errors some may occur When reporting a specific problem please describe it briefly and include the book title and part number as well as the paragraph or figure number and the page number Send your comments to Intermec Technologies Corporation Publications Department 550 Second Street SE Cedar Rapids IA 52401 INTERMEC...

Страница 3: ...19 5 504 746 5 883 492 4 885 523 5 508 599 5 883 493 4 961 043 5 567 925 5 889 386 5 195 183 5 592 512 5 892 971 5 218 187 5 610 595 5 898 162 5 227 614 5 617 343 5 940 771 5 278 487 5 619 117 5 949 776 5 295 154 5 627 412 5 986 435 5 331 136 5 657 317 6 006 100 5 349 678 5 671 436 6 014 705 5 371 858 5 682 379 6 075 340 5 394 436 5 696 903 ...

Страница 4: ......

Страница 5: ...tions 1 8 Blue Alpha Keys 1 9 Display 1 11 Adjust Contrast 1 11 Backlight On Off 1 12 Battery 1 12 Cold Temperatures 1 12 High Temperatures 1 13 Guidelines for Hours of Operation 1 13 Low Battery Shutdown 1 13 Resetting 1 14 Warm Reset 1 14 Cold Reset 1 14 Memory 1 15 CompactFlash Slot 1 15 Flash Upgrade Utilities 1 16 On Your Laptop or Desktop PC 1 17 On Your 700 Series Mobile Computer 1 18 Seria...

Страница 6: ... for Your GSM Radio 2 11 700 Mobile Computer with a RIM Brand Radio 2 14 Charging Batteries 2 14 Registering with a Service Provider 2 14 Preparing your Mobile Computer for Wireless Printing 2 16 Choose your Wireless Printer 2 16 SECTION 3 Routine Care and Maintenance Low Battery Indication 3 1 Cleaning Your Mobile Computer 3 2 Case and Display 3 2 If Your Mobile Computer Gets Wet 3 2 SECTION 4 Tr...

Страница 7: ...r 1 20 Figure 2 1 Computer Being Connected to a Wall Charger 2 2 Figure 2 2 Model 700 Battery Pack Charger 2 4 Figure 2 3 Power Status LED 2 5 Figure 2 4 Removing Hand Strap 2 6 Figure 2 5 Headset Jack Location 2 7 Figure 2 6 Scanning a label 2 9 Figure 2 7 Installing the Optional Scanner Handle 2 10 Figure 2 8 Removing SIM Socket Cover 2 11 Figure 2 9 Attaching Adhesive Pull Tab to SIM 2 12 Figur...

Страница 8: ...CONTENTS iv 700 Series Mobile Computer User s Guide ...

Страница 9: ...AN radios Optional linear 1D and PDF417 integrated scanning MicrosoftR Pocket PC operating system Intel StrongARM processor for superior performance Standard Ethernet communications Wireless printing Keypad for fast data input Complete solution with software peripherals and ac cessories About this User s Guide Section 1 Contains general information about the components of your IntermecR700 Mobile ...

Страница 10: ...the computer Section 4 Takes you through procedures to use when troubleshooting your computer This section does not contain all troubleshooting that can be done by an authorized Customer Support Specialist but does contain information to aid you in determining the level of assistance you may need Glossary Contains definitions to words or phrases used in this user s guide Index An alphabetically li...

Страница 11: ...uter User s Guide 1 3 Components of the 700 Series Touch screen display Keypad Front Back Power status Scanning indicator and Keypad plane shift Figure 1 1 Front and Back View Battery compartment Speaker Stylus IrDA Radio Antenna if equipped with a radio ...

Страница 12: ...eries Mobile Computer User s Guide CompactFlash card slot Scanner lens Docking connector Figure 1 2 Top Bottom and Side Views Headset jack Charger jack Left scanner button Top End Bottom End Side Views Right scanner button IrDA or SIM window ...

Страница 13: ... ON OFF Suspend and Resume Key In order to conserve power your Industrial Mobile Computer automatically suspends when there has been no activity for a set period of time The suspend time can be programmed through the setup parameters settings system power for your computer To force a Suspend press and release the key or a key that may be defined as the suspend key To resume operation press the key...

Страница 14: ...N 1 General Information 1 6 700 Series Mobile Computer User s Guide Figure 1 3 19 Key Keypad Action Esc Escape BkSp Back Space ON OFF Suspend Resume ENTER Navigational key Right arrow Tab Left arrow Back Tab ...

Страница 15: ...ys The Gold plane provides access to display controls special characters and Pocket PC keys Hold down and press desired gold plane key functions Continue to hold down the Gold key for each gold plane key stroke you wish to make Figure 1 4 Gold Plane Keys Action Gold Gold Action plane keys ...

Страница 16: ...ions Gold Icon Result 1 Increases display screen contrast 2 Decreases display screen contrast 3 Toggles Backlight on and off A1 Pocket PC default Calendar application 4 A2 Pocket PC default Notes application 5 A3 Pocket PC default Tasks application 6 A4 Pocket PC default Contacts application 7 PgUp Page Up 8 Asterisk 9 PgDn Page Down 0 Win Pocket PC Start Menu Enter At symbol BkSp Slash Esc Minus ...

Страница 17: ...t LED glows red when you are in the Alpha mode Pressing the blue Alpha mode Caps key allows for the next letter to be capitalized To get an alpha key press the key with the corresponding letter the same number of times as the letter position on the key EXAMPLE If you want a C press three times If you need a letter that is on the same key as the last letter entered Wait two seconds after the last k...

Страница 18: ... Plane Keypad Functions Blue Alpha Icon Result 1 Caps Pressed keys type capital letters until sequence is repeated 2 ABC Selecting Blue Alpha then pressing 2 once types A press again types B again types C 3 DEF Selecting Blue Alpha then pressing 3 once types D press again types E again types F 4 GHI Selecting Blue Alpha then pressing 4 once types G press again types H again types I ...

Страница 19: ...ypes Q press again types R again types S 8 TUV Selecting Blue Alpha then pressing 8 once types T press again types U again types V 9 WXYZ Selecting Blue Alpha then pressing 9 once types W press again types X again types Y again types Z 0 Selecting Blue Alpha then pressing 0 once moves the cursor forward Display This 700 Series Mobile Computer offers an easy to read Liquid Crystal Display LCD with ...

Страница 20: ...e battery power level When the battery reaches 30 of full capacity your computer will blink the red Low Battery LED A number of conditions affect how long your mobile computer operates before going into low battery Conditions such as scanning time the backlight remains on the temperature you are using your mobile computer in and radio activity greatly affect operational hours Temperatures at both ...

Страница 21: ... down because of low battery condition your computer will not operate The computer does this to ensure that the data is protected Although the battery will protect the data against loss for several hours it is best to connect your mobile computer to a power source when you first detect a low battery condition Your computer contains an internal super capacitor a temporary power storage device that ...

Страница 22: ...t all currently running ap plications are closed Data loss occurs if your data is not saved before a warm reset is performed If you have an ap plication running with unsaved data save that data before performing the warm reset All data written to the Pocket PC file system is saved during a warm reset To warm reset your computer press and hold the key for 10 seconds The display shows a dark vertica...

Страница 23: ...obile Computer is equipped with 32 MB of SDRAM memory SDRAM memory is protected against data loss only by the battery or the super capacitor while in Suspend mode The battery power fail level is set so that after the system shuts down due to a low battery condition DRAM memory and the Real Time Clock are maintained for up to 30 minutes at room temperature as long as the main battery remains instal...

Страница 24: ...he program that is loaded into flash is called the bootloader The version number of the bootloader doesn t change but the build date does When updating system components such as the bootloader back up any data you need on to a storage card and then perform a cold reset to your mobile computer The backup utility of ActiveSync may be very useful to your needs To check the build date of the bootloade...

Страница 25: ... call this card the flash update card 2 Format the flash update card 3 Copy BOOT BIN from the C Intermec Intermec 700 tools tools Flash Update directory NOTE BOOT BIN is usually installed on your hard drive by the 700 System Disk If the file above is not on your PC you need to get a copy of the 700 System Disk and select to install the 700 tools from there 4 Verify BOOT BIN is the only file on the...

Страница 26: ...he reset button firmly with a blunt object 7 Reinsert the battery 8 Place your mobile computer on a charging source 9 Press any key to begin the bootloading flash process 10 When your mobile computer is put on charge you see a Programming Flash message at the bottom of the screen You will then see a progress bar moving across the screen When the flash update process is done you see a Reset System ...

Страница 27: ...iveSync cable plugs into and latches to the docking connector and provides a DB 9 female which can be plugged into a standard PC serial port Desktop dock which provides charging and power to the mobile computer In addition the desktop dock provides capability for connecting to a network a printer and charging for an extra battery pack Multidocks holds four mobile computers and provides charging an...

Страница 28: ...700 Docking Connector 1 16 Pin Function 1 2 3 4 5 6 7 8 Ethernet RXN Ethernet TXN No Connect Ground Ground RS 232 RxD Ethernet TXP Ethernet RXP Pin Function 9 10 11 12 13 14 15 16 RS 232 DCD RS 232 DSR RS 232 DTR RS 232 RTS RS 232 TxD Charging power 10 30 Vdc 0 5 amp RS 232 CTS RS 232 RI ...

Страница 29: ... Mobile Computer offers a wireless printing solution with the Intermec 781T 2 5 inch thermal printer The communication to the printer occurs through an embedded antenna that has a range of 8 to 24dBi Performance range for using wireless printing is 10cm to 10m Data transfer takes place within one second of connection ...

Страница 30: ... Humidity 5 to 95 noncondensing Static Protection 17 kV air discharge 8 kV current injection Battery 3 8 V 1800 mAh lithium ion battery Hours of operation 8 10 hours depending on options and use Hours to fully charge 4 hours Charging temperature 0 to 50_C 32 to 122_F Communication Interface RS 232 Ethernet 10BASE T through Dock Protocol IrDA System Components FLASH 512K FLASH array standard RAM 64...

Страница 31: ...mputer for wireless printing Getting Started NOTE You must charge your Mobile Computer for at least 4 hours before you use it the first time This is to ensure that the main pack and if equipped with a radio battery are fully charged When you start using your computer or any time that all power has been completely removed you are cold booting it The method you use depends on your application For ex...

Страница 32: ...e Power Status conditions that you might see during the charging process Do NOT remove the battery from your mobile computer while connected to a charger Normal time to completely recharge your battery pack is four hours When your battery is fully charged your mobile computer should run about 8 10 hours depending on use and options NOTE If you put your mobile computer into a dock and the battery i...

Страница 33: ...11 001 318 011 002 ou 318 011 003 L utilisation d autres blocs batterie risquent de présenter un danger d incendie ou d explosion German Vorsicht Das Batterieladegerät Modell 700 ist nur für den Gebrauch mit Intermec Batterien Artikelnummern 381 011 001 318 011 002 oder 318 011 003 geeignet Das Verwenden einer anderen Batterie stellt möglicherweise ein Feuer oder Explosionsrisiko dar Spanish Preca...

Страница 34: ...GE STATUS LED DEFINITIONS Off no battery installed or battery completely run down remains off until battery reaches an initial charge of 5 Red charging Green charge complete Blinking Red x x x x pack may not be installed in compartment properly remove and reinsert x x x x pack may be bad If on charger for five hours and LED goes from solid red to blinking red the pack is bad replace pack ...

Страница 35: ...Power Status LED Power Status LED Table 2 1 Power Status LED Indicators LED Meaning Red Lights whenever you press the I O key Blinking Red Low battery condition Continuous Red Charging in process Continuous Green Charging complete Off Normal operation no external power applied ...

Страница 36: ...ide Removing the Hand Strap to gain access to Battery Pack Figure 2 4 Removing Hand Strap 1 2 Unclip Hand Strap and move Hand Strap out of the way Remove Battery Pack and insert new or fresh pack Replace Hand Strap when done Battery Pack Hand Strap Clip in slot ...

Страница 37: ...eadset Jack Location Headset Jack Booting Your Computer For Pocket PC Applications The following steps outline the initial boot and Pocket PC load on the 700 Series Mobile Computer 1 The bootloader which resides in flash loads the op erating system from the CompactFlash card into RAM 2 The first time your computer is started you have to calibrate your display screen Run through the short tutorial ...

Страница 38: ...nu 2 Use the navigational key to scroll down to settings and press Enter on settings On the Setting screen you need to get to the System tab 3 Press the down and or right and left arrows not tabs until one of the items on the screen is high lighted 4 Press right tab until no items on the screen are high lighted 5 Press the right arrow Gold right arrow which brings up the system tab 6 Press the up ...

Страница 39: ...ight up green and your mobile computer beeps following a good scan The scanner buttons also resume your mobile computer from a sleep mode To gain the best results from the optional integrated scanner position the lens so it is horizontal with the barcode Figure 2 6 Scanning a label RIGHT WRONG 012345 012345 More information regarding configuring your scanner is available in the 700 Series WinCE Te...

Страница 40: ...e Installing the Optional Scanner Handle Figure 2 7 Installing the Optional Scanner Handle 1 2 Slide 700 Mobile Computer into Scanner Handle Retaining screws one on each side Turn the Scanner Handle assem bly over to insert the two Mobile Computer retaining screws ...

Страница 41: ...omputer User s Guide 2 11 Installing a Subscriber Identity Module SIM for Your GSM Radio 1 Using a small Phillips screwdriver remove the SIM cover from your mobile computer Figure 2 8 Removing SIM Socket Cover SIM Cover SIM cover removed 2 1 ...

Страница 42: ... 2 Cut away the SIM from the plastic protective card 3 Attach the acrylic adhesive with paper backing pull tab p n to the SIM Figure 2 9 Attaching Adhesive Pull Tab to SIM Split paper adhesive backing Pull Tab p n 806 918 001 Peel and stick to SIM SIM 2 1 Connector ...

Страница 43: ... Insert the SIM into the sleeve 5 Reinstall the cover Figure 2 10 Installing the SIM Card Slide SIM all the way in to the slot Reinstall SIM cover 2 1 More information regarding configuring your radio is available in the 700 Series WinCE Tech Reference p n 978 054 012 ...

Страница 44: ...adio in a temperature range of 0 to 20_C 32_ to 4_F you can experience loss of network connectivity even though your mobile computer appears to be operating properly This occurs because of the manner cold temperatures effect the RIM radio battery and occurs regardless of whether or not the mobile computer is on a charge source Placing your mobile computer on charge within the temperature ranges sp...

Страница 45: ...f their networks Once your radio has been registered 1 you need to ensure that you have the appropriate net work coverage in the areas you wish to operate 2 A software application needs to be loaded on your mo bile computer so you can perform your intended trans action functions If you are using Host based routing as opposed to peer to peer routing you also need a server connected to the DataTAC M...

Страница 46: ...tray on the Today screen 2 Select Advanced Bluetooth Devices 3 Prepare the 781T Printer by holding down the red but ton for about two seconds until you hear a short beep This means the printer is ready to go and remains dis coverable for the next three minutes Any time you press and hold the button until it beeps you will dump any active wireless printing sessions 4 From the Tools menu select Devi...

Страница 47: ...discovered by look ing at the properties for this printer Device Proper ties If the Services tab lists Portable Printer the service was discovered correctly If it doesn t select the Update button on the Ser vices tab to try to rediscover the services available sometimes it will take a couple tries to correctly dis cover the services 8 Verify that your Wireless Printing device is set as your favori...

Страница 48: ...SECTION 2 Operation 2 18 700 Series Mobile Computer User s Guide ...

Страница 49: ...cluded in this section provides instructions on identifying low battery conditions and cleaning your mobile computer Low Battery Indication If you attempt to turn ON your mobile computer and it does not respond this usually means the battery is run down Press the key the Power Status LED should light red If it does not then the battery is dead Recharge the battery If it does not respond while in a...

Страница 50: ...lvents toluene or xylene to clean any part of your mobile computer These solutions will cause permanent damage Never pour cleaners directly on the display or the case Instead put the cleanser on a soft cloth and gently wipe the case Case and Display We recommend cleaning the exterior of your mobile computer using a soft cloth dampened with MICRO CLEAN II cleanser made by Foresight International In...

Страница 51: ...n procedures Ensure that electrical and mechanical connections are secure and undamaged Troubleshooting Table This Troubleshooting table lists conditions you might see and offers some basic remedies Table 4 1 Basic Troubleshooting Condition Solution Low Battery Recharge the battery Does Not Respond To Power Check to ensure that your mobile computer is plugged in and that it is making good contact ...

Страница 52: ...y is low Continuous red when charging Continuous green when done charging Mobile Computer Will Not Power Up Screen is Blank 1 Battery is Critically Low 2 Ensure that your computer has been on a charger for at least five minutes then remove from the dock and perform the reset procedure The display will then be active 3 Continue to charge your mobile computer for 4 hours to ensure that the battery i...

Страница 53: ...that doesn t resolve the problem then do a Cold Reset Before doing a Cold Reset ensure that you have backed up your data or you will lose your data Contact support personnel at 1 800 755 5505 USA or Canada or 1 425 356 1799 Mobile Computer Takes A Long Time To Boot Up After A Reset Normal time is between 30 45 seconds If it takes longer than this contact support personnel at 1 800 755 5505 USA or ...

Страница 54: ...ilize our technical knowledge base Knowledge Central or to request technical support Factory Repair and On site Repair To request a return authorization number RNA for repair of your Intermec product to one of our authorized service centers or to request an on site repair technican please contact 1 800 755 5505 option 1 Technical Support To request technical support on your Intermec product call 1...

Страница 55: ...ooting 700 Series Mobile Computer User s Guide 4 5 printed versions of the manuals contact your local Intermec representative or distributor Visit the http home intermec com web site for software and documentation support ...

Страница 56: ... up for a new account on this page Visit our Web site at http www intermec com to download many of our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Repair Service Be sure to carefully pack the unit and include a description of the problem and the measures you took to correct it If possible include any prin...

Страница 57: ...it is clicked an action is performed CompactFlash CF Card A small size half the size of a normal PC card which has been specially designed to meet the needs of small hand held computers CPU Central Processing Unit Default Drive See Boot Default Drive Dock A device in which one or more hand held computers may be placed for charging and communication Download The transmission of data from a host com...

Страница 58: ...the computer desktop that graphically represents the purpose or function of an application or file Industrial Mobile Computer IMC A generic acronym for an Intermec Industrial Mobile Computer including this 700 series Laser Scanner A method of reading bar codes that uses a coherent light consisting of one frequency with high density of energy LCD Liquid Crystal Display Modem A communication device ...

Страница 59: ...erminal equipment DTE and data circuit terminating equipment DCE with serial binary data interchange SanDisk A brand of flash memory card Serial Interface An interface in which the terminal or computer sends single bits of information to the other device one after another Stylus A pen shaped device used for input on a touch screen by tapping or sliding TCOM or Telecom Telecommunications Terminal C...

Страница 60: ...used for additional mass storage Upload The transmission of data from a mobile computer to a host computer Windows CE Microsoft s operating system for small devices designed as a foundation of software building blocks that could be assembled in many different ways to create new devices Wireless The transmission of data using radio waves ...

Страница 61: ...ontrast adjust 1 11 D Decrease contrast level 1 11 Display options touch screen 1 11 F Flash upgrade 1 16 G Gold key 1 7 GSM radio SIM installation 2 11 H Hot high temperature usage 1 13 I I O key 1 5 Increase contrast level 1 11 Installing the SIM 2 11 K Keyboard features 1 5 L LED alpha mode 1 3 power 1 3 scanning 1 3 shift 1 3 Less contrast level 1 11 Loading application 2 7 Pocket PC 2 7 Loadi...

Страница 62: ...Resume key 1 5 T Temperatures cold 1 12 high 1 13 Touch screen display 1 11 Troubleshooting table 4 1 Turning the backlight OFF 1 12 Turning the backlight ON 1 12 U Using the voice recorder 2 7 Using your mobile computer in cold temperatures 1 12 Using your mobile computer in high temperatures 1 13 V Voice recorder using 2 7 W What happens to data when your mobile computer shuts down 1 13 When to ...

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