SECTION 1
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General Information
5055 Data Collection PC User’s Guide
1-13
Factory Service
If the unit is faulty, you can ship it to your nearest autho-
rized Service Center for factory-quality repair service.
Their address and telephone number can be found on the
Product Service Information Card.
When products must be shipped for repair:
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Make sure that all antennas are removed.
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Package in original shipping carton if possible.
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Fill out a Product Service Information Card and in-
clude this card with the product.
If the original shipping container is not available, appropri-
ate packaging materials can be substituted. If in doubt,
contact your regional Customer Support Specialist for
instructions.
Product Service Information Card
If repairs are necessary, fill out the Product Service Infor-
mation Card and send it in with the unit. Be sure to in-
clude a brief description of the problem(s) when you return
the product for repair. A new card is included when the re-
paired product is returned to you.
Factory Service
You can phone or write the factory at the following location
for specific service information about this product:
Intermec Technologies Corporation
Norand Mobile Systems Division
Attn: Service Center
4217 Mt. Vernon Road S.E.
Cedar Rapids, Iowa 52403
1-800-755-5505