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4-2 Troubleshooting

This section helps you troubleshoot possible problems you may be
experiencing with the router. Before you contact your dealer for help, you
should perform the following troubleshooting steps:

Scenario

Solution

Router is not
responding to me
when I want to access
it with the Web
browser

a.

Check the power connection and the
connection of the network cable. All cords
and cables should be correctly and firmly
inserted into the router.

b.

If all LEDs on this router are off, check the
status of the A/C power adapter, and make
sure it's correctly plugged into your power
outlet.

c.

Check and verify the IP address you
connect to. The router's default IP Address
is 192.168.2.1, but you may have changed
it.

d.

Are you using MAC or an IP address filter?
Try to connect to the router with another
computer and see if it works; if not, restore
the router's factory default settings by
pressing the 'reset' button on the backside of
the router for at least 10 seconds.

e.

Set your computer to obtain an IP address
automatically (DHCP) and check if your
computer gets an IP address.

f.

If you did a firmware upgrade before the
problem started, contact your dealer for
help.

Can't get connected to
the Internet

a.

Go to 'Status' -> 'Internet Connection' menu,

and check the Internet connection status.

b.

Be patient, sometimes the Internet is just

that slow.

c.

Connect a computer directly to the DSL or
Cable modem to check if you can access the
Internet that way. If you can, check the

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Содержание 524315

Страница 1: ...Wireless 802 11n Gigabit Router 524315 User Manual INT 524315 UM 0808 1 ...

Страница 2: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio technician for help FCC Caution ...

Страница 3: ...t This equipment complies with FCC radiation exposure set forth for an uncontrolled environment In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation The antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmit...

Страница 4: ... of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment EU Countries Intended for Use The ETSI version of this device is intended for home and office use i...

Страница 5: ...ter 2 2 1 Windows 95 98 Me IP address setup 2 2 2 Windows 2000 IP address setup 2 2 3 Windows XP IP address setup 2 2 4 Windows Vista IP address setup 2 2 5 Router IP address lookup 2 3 Using Quick Setup 2 3 1 Setup procedure for Cable Modem 2 3 2 Setup procedure for Fixed IP xDSL 2 3 3 Setup procedure for PPPoE xDSL 2 3 4 Setup procedure for PPTP xDSL 2 3 5 Setup procedure for L2TP xDSL 2 3 6 Set...

Страница 6: ...section 2 6 2 DHCP Server 2 6 3 Static DHCP Leases Table 2 7 Wireless LAN Configuration 2 7 1 Basic Wireless Settings 2 7 1 1 Setup procedure for AP 2 7 2 Advanced Wireless Settings 2 7 3 Wireless Security 2 7 3 1 Disable wireless security 2 7 3 2 WEP Wired Equivalent Privacy 2 7 3 3 Wi Fi Protected Access WPA 2 7 3 4 WPA RADIUS 2 7 4 Wireless Access Control 2 7 5 Wi Fi Protected Setup WPS 2 7 6 S...

Страница 7: ... URL Blocking 3 3 3 DoS Attack Prevention 3 3 3 1 DoS Advanced Settings 3 3 4 Demilitarized Zone DMZ 3 4 System Status 3 4 1 System information and firmware version 3 4 2 Internet Connection Status 3 4 3 Device Status 3 4 4 System Log 3 4 5 Active DHCP client list 3 4 6 Statistics 3 5 Configuration Backup and Restore 3 6 Firmware Upgrade 3 7 System Reset CHAPTER IV APPENDIX 4 1 Hardware Specificat...

Страница 8: ...s dramatically increased the overall performance of a wireless network With speeds up to 300 Mbps and a coverage distance up to 600 m the new Wireless N technology greatly surpasses that of 802 11g Product Features Up to 300 Mbps network link speed Supports WMM function to meet the multi media data bandwidth requirement Supports advanced 2T3R MIMO technology enhancing the throughput and coverage r...

Страница 9: ...quirement Integrated anti DOS firewall QoS Quality of Service bandwidth management Integrated 10 100 Mbps LAN switch with Auto MDI MDI X support Complies with 2 4 GHz Draft IEEE 802 11n standard and is backward compatible with IEEE 802 11g b standards Use INTELLINET NETWORK SOLUTIONS Wireless N Draft 2 0 WLAN adapters and cards for best compatibility and performance Easy installation through Web b...

Страница 10: ...heir nose or month and it could cause serious harm to them KEEP THIS ROUTER OUT THE REACH OF CHILDREN 6 The router will become hot when being used for long time This is normal and is not a malfunction Keep the router away from paper cloth or other flammable materials 7 There s no user serviceable part inside the router If you found that the router is not working properly please contact your dealer...

Страница 11: ... 45 Ethernet port z Computer or network devices with wired or wireless network interface card z Web browser Firefox 1 5 or above Microsoft Internet Explorer 4 0 or above Netscape Navigator 4 7 or above Opera Web browser or Safari Web browser z An available AC power socket 100 240V 50 60Hz ...

Страница 12: ...router check if there s anything missing in the package and contact your dealer for assistance Gigabit router main body 1 pcs 1 Quick installation guide 1 pcs 2 User manual CDROM 1 pcs 3 A C power adapter 1 pcs 4 Ethernet Cat5 RJ 45 cable 1 0 m 3 ft 4 ...

Страница 13: ...r receiving data On WAN port Internet is running at 100Mbps Off WAN port Internet is running at 10Mbps WAN 10 100M Flashing WAN activity transferring or receiving data On WAN port is connected Off WAN port is not connected WAN LNK ACT Flashing WAN activity transferring or receiving data On LAN port is running at 100Mbps LAN 10 100M Off LAN port is running at 10Mbps On LAN port is connected Off LAN...

Страница 14: ...e router to factory default settings clear all settings or start WPS function Press this button and hold for 10 seconds to restore all settings to factory defaults and press this button for less than 5 seconds to start WPS function 1 4 Local Area Network LAN ports 1 to 4 WAN Wide Area Network WAN Internet port Antenna A Antenna B Antenna C ...

Страница 15: ...ernet cable Standard modems provided by Internet Service Providers also referred to as ISPs come with at least one LAN or Ethernet port This is the port which you need to connect to the WAN port of the INTELLINET NETWORK SOLUTIONS Wireless N Gigabit Router 2 Connect all your computers network devices network enabled consumer devices other than computers like game consoles network media players net...

Страница 16: ... PWR LED should be steadily on WAN and LAN LEDs should be on if the computer or network device connected to the respective port of the router is powered on and correctly connected If the PWD LED is not on or any LED you expected to be on is not on please recheck the cabling or go to chapter 4 2 Troubleshooting for possible reasons and solutions ...

Страница 17: ...e network connection Start the Web browser e g MS Internet Explorer and open http 192 168 2 1 A login window opens up Enter admin as the username and 1234 as the password If this works you can skip the next pages and go directly to chapter 2 3 Using Quick Setup Only if the steps above are not successful or if you know that your computer has a static IP address setup do you need to follow the instr...

Страница 18: ...2 2 1 Windows 95 98 Me IP address setup 1 Click Start button then click control panel Double click the Network icon and the Network window will appear Select TCP IP then click Properties ...

Страница 19: ...2 Select Obtain an IP address from a DHCP server and then click OK ...

Страница 20: ...ick Start button then click control panel Double click the Network and Dial up Connections icon click Local Area Connection and the Local Area Connection Properties window will appear Select Internet Protocol TCP IP and then click Properties ...

Страница 21: ...2 Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK ...

Страница 22: ... the Start button then click control panel Double click the Network and Internet Connections icon click Network Connections then double click Local Area Connection The Local Area Connection Status window will appear and then click Properties ...

Страница 23: ...2 Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK ...

Страница 24: ... control panel Click View Network Status and Tasks and then click Manage Network Connections Right click Local Area Network then select Properties The Local Area Connection Properties window will appear select Internet Protocol Version 4 TCP IPv4 and then click Properties ...

Страница 25: ...2 Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK ...

Страница 26: ...2 2 5 Router IP address lookup After the IP address setup is complete Click start run at the bottom left corner of your desktop Input cmd then click OK ...

Страница 27: ...er After your computer has obtained an IP address from the router start your Web browser and input the IP address of the router into the address bar The following message should be shown NOTE If the IP address of the Gateway is not displayed or the address followed by IP Address begins with 169 recheck the network connection between your computer and the router and go to the beginning of this chap...

Страница 28: ...he correct username and password Retype user name and password If you re certain that the user name and password you typed are correct please go to 4 2 Troubleshooting to perform a factory reset to set the password back to default value TIP This page shows the four major setting categories QuickSetup General Setup Status and Tools You can find the shortcut which leads to these setting categories a...

Страница 29: ... a Quick Setup procedure which will help you to complete all required settings you need to access the Internet quickly Follow the instructions below to complete the Quick Setup Please go to the QuickSetup menu by clicking QuickSetup button HERE ...

Страница 30: ...e However should the default Time Server NTP Server go offline you can obtain a new NTP Server at http www ntp org Daylight If the country you live in uses daylight saving Savings 3 activate the Enable Function and choose the duration of daylight saving Click Apply 1 2 3 4 NOTE There are several time NTP servers available on the Internet 129 6 15 28 time a nist gov 132 163 4 101 time a timefreq bl...

Страница 31: ... xDSL are the most common connection types If you re not sure which service you have contact your Internet service provider ISP You will not be able to connect to the internet if the wrong connection type is chosen NOTE DSL Internet Service Providers normally operate using the PPPoE protocol thus PPPoE xDSL should be the Broadband Type However in recent years more DSL ISPs provide customers with D...

Страница 32: ...ss of your computer here if your service provider only permits a computer with a certain MAC address to access the Internet If you re using a computer used to connect to the Internet via cable modem you can simply press the Clone Mac address button to fill the MAC address field with the MAC address of your computer To save the settings click the OK button if you want to go back to the previous men...

Страница 33: ...ss of the DNS server provided by your ISP Service Provider Enter the Gateway IP address provided by your Gateway ISP Address 4 To save the settings click the OK button if you want to go back to previous menu click Back 1 2 3 4 5 NOTE You can choose this Internet connection method if your service provider assigns a fixed IP address also know as static address to you and doesn t use DHCP or PPPoE pr...

Страница 34: ...Provide a name for this Internet service This is optiona l MTU 4 Enter the MTU value of your network connection here Use default value unless your ISP specifies otherwise Connection 5 Select the connection type detailed explanation listed below Idle Time Out 6 Specify the idle time out detailed explanation listed below To save the settings click the OK button if you want to go back to the previous...

Страница 35: ...rrectly entered or the Internet connection will fail even if the PPTP settings are correct Contact your ISP if you don t know how you should fill in these fields Connection Type There are 3 options Continuous keep the Internet connection alive do not disconnect This is the preferred choice for always on Flat rate Internet services Connect on Demand only connects to the Internet when there s a conn...

Страница 36: ...re This is ID 4 optional and you can leave it blank MTU 5 Specify the MTU value of your network connection here Use the default value unless your ISP specifies otherwise Connection Select the connection type see xDSL PPPoE type 6 Idle Time Specify the idle time out see xDSL PPPoE Out 7 Enabling BEZEQ ISRAEL is only required if you re using the BEZEQ network provider in Israel To save the settings ...

Страница 37: ...the WAN Interface Settings Select how you obtain an IP address from your service provider here You can choose Obtain an IP address automatically equal to DHCP refer to Cable Modem section above or Use the following IP address i e static IP address The WAN interface settings must be correctly entered or the Internet connection will fail even if the L2TP settings are correct Contact your ISP if you ...

Страница 38: ...of the L2TP gateway assigned by your ISP here MTU 4 Specify the MTU value of your network connection here Use the default value unless your ISP specifies otherwise Connection Select the connection type see xDSL PPPoE type 5 Idle Time Specify the idle time out see xDSL PPPoE Out 6 To save the settings click the OK button if you want to go back to the previous menu click Back 1 2 4 3 5 7 6 ...

Страница 39: ...a Password 2 Input the password assigned by Telstra User device login Check this box to choose the login server server manually 3 by yourself Login Server 4 Enter the IP address of the login server here To save the settings click the OK button if you want to go back to the previous menu click Back When all settings are finished you ll see the following message displayed on your Web browser 1 2 3 4...

Страница 40: ...ng Cable Modem instead of xDSL PPPoE even if your Internet Service is a DSL service Your ISP has provided you with a so called Modem Router instead of a simple Modem You ISP has not given you a username and password for PPPoE login implying that it is not required When your computer is connected directly to the modem the Computer obtains an IP address which is in the private IP network range 192 1...

Страница 41: ... synchronization Follow the following instructions to set time zone and time auto synchronization parameters Click the System menu on the left of the Web management interface then click Time Zone and the following message will be displayed on your Web browser Please select time zone at Set time zone drop down list and input the IP address or host name of the time server If you want to enable dayli...

Страница 42: ... login prompt when accessed from the Web browser There s a security risk if you don t change the default password since everyone can see it This is very important when you have the wireless function enabled To change the password do as follows Click the System menu on the left of the Web management interface then click Password Settings and the following message will be displayed on your Web brows...

Страница 43: ... If the passwords you typed in New Password 2 and Confirmed Password 3 field are not the same you ll see the following message Please retype the new password when you see above message If you see the following message it means that the content in the Current Password field is wrong Click OK to go back to the previous menu and try to input the current password again If the current and new passwords...

Страница 44: ... security risks especially when you have defined a weak password or didn t change the default password However you can still manage this router from a specific IP address by enabling the Remote Management function Click the System menu on the left of Web management interface then click Remote Management and the following screen will be displayed on your Web browser 1 2 3 4 ...

Страница 45: ...try to use another port number You can use the default port setting 8080 or something like 32245 or 1429 any integer between 1 and 65534 Enabled 3 Select the field to start the configuration When you finish with all settings click Apply and you ll see the following message displayed on Web browser Press Continue to save the settings and continue with more configuration options press Apply to save ...

Страница 46: ...tion this will be a problem Either ask your service provider to give you a static IP address or use a dynamic DNS services like DDNS Refer to chapter 2 5 8 DDNS client for details NOTE The default port number the Web browser will use is 80 If the Port setting in this page is not 80 you have to assign the port number in the address bar of the Web browser manually For example if the IP address of th...

Страница 47: ...e following screen will be displayed Select an Internet connection method based on the type of connection you re using You can either click the connection method on the left 1 or right 2 If you select the connection method on the right Click the More Configuration button after a method is selected Dynamic IP Refer to section 2 5 1 Static IP Refer to section 2 5 2 PPPoE Refer to section 2 5 3 PPTP ...

Страница 48: ...rvice provider only permits a computer with a certain MAC address to access the Internet If you re using the computer used to connect to the Internet via cable modem you can simply press the Clone Mac address button to fill the MAC address field with the MAC address of your computer Click Apply 3 to save the settings and Cancel to remove the information entered After you click Apply the following ...

Страница 49: ... 5 2 Setup procedure for Static IP Items and meanings IP address assigned Enter the IP address assigned by your Service by your service provider Provider 1 Subnet Mask 2 Enter the subnet mask assigned by your service provider Service Provider Enter the IP address of the Gateway Gateway Address 3 server provided by your service provider Click Apply 3 to save the settings and Cancel to remove the in...

Страница 50: ...tems and meanings User Name 1 Enter the user name assigned by your Internet service provider here Password 2 Enter the password assigned by your Internet service provider here Service Name 3 Enter a name for this Internet service this is optional MTU 4 Specify the MTU value of your network connection here Use the default value unless your ISP specifies otherwise Connection Please select the Intern...

Страница 51: ... you will see the Connect button and Disconnect button Click Connect and the router will connect to the ISP If you want to stop the connection click the Disconnect button Idle Time Out 6 If you have selected Connect On Demand enter the idle time out Click Apply 3 to save the settings and Cancel to remove the information entered Click Continue to go back to the previous setup menu and to continue w...

Страница 52: ...from your service provider here You can choose Obtain an IP address automatically equal to DHCP refer to the Cable Modem section above or Use the following IP address i e static IP address WAN interface settings must be correctly set or the Internet connection will fail even if the PPTP settings are correct Contact your Internet service provider if you don t know how you should fill in these field...

Страница 53: ...service provider here Connection ID 4 Enter the connection ID here This is optional and you can leave it blank MTU 5 Specify the MTU value of your network connection here Use the default value unless your ISP specifies otherwise BEZEQ ISRAEL 6 If you are connecting to the BEZEQ network in Israel you need to enable this function Connection Select the Internet connection type you type 7 wish to use ...

Страница 54: ...sword 2 Enter the password assigned by your Internet service provider here L2TP Enter the IP address of the L2TP gateway Gateway 3 assigned by your Internet service provider here MTU 4 Specify the MTU value of your network connection here Use default value unless your ISP specifies otherwise Connection Select the Internet connection type you wish type 5 to use refer to section 2 5 3 for detailed d...

Страница 55: ... in Australia You need to input Items and meanings User Name 1 Enter the user name assigned by Telstra Password 2 Enter the password assigned by Telstra User device login Check this box to choose the login server by server manually 3 yourself Login Server 4 Enter the IP address of login server here When you finish with all settings click OK 5 if you want to go back to previous menu click Back 1 2 ...

Страница 56: ... IP address of the DNS server here Items and meanings DNS Address 1 Enter the IP address of the DNS server provided by your service provider Secondary Enter the IP address of the secondary DNS DNS Address 2 server provided by your service provider This is optional Click Apply 3 to save the settings and Cancel to remove the information entered NOTE Only IP address can be entered here DO NOT use the...

Страница 57: ...who don t have a static fixed IP address It will be a problem when a user wants to provide services to other users on the Internet because their IP addresses will vary every time they connect and they will not be able to know the IP address they re using at a certain time This router supports the DDNS service of several service providers for example DynDNS http www dyndns org TZO http www tzo com ...

Страница 58: ...ovider Account Input the user account of your DDNS registration E Mail 4 Password Key 5 Input the DDNS service password or key Click Apply 6 to save the settings and Cancel to remove the information entered Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds whi...

Страница 59: ...ne an IP address plan for your network here are some suggestions 1 A valid IP address has 4 fields a b c d for most home and company users it s suggested to use 192 168 c d where c is an integer between 0 and 254 and d is an integer between 1 and 254 This router is able to work with up to 253 clients so you can set the d field of the IP address of the router as 1 or 254 or any number between 1 and...

Страница 60: ...r the IP address of this router Subnet Mask 2 Enter the subnet mask for this network 802 1d If you wish to activate the 802 1d spanning tree Spanning Tree 3 function select Enabled for setup item 802 1d Spanning Tree or set it to Disabled DHCP Server 4 If you want to activate the DHCP server function of this router select Enabled or set it to Disabled Recommended values if you don t know what to e...

Страница 61: ...e Domain Name 4 If you wish you can also input the domain name for your network This is optional Recommended values if you don t know what to enter Lease Time Two Weeks or Forever if you have fewer than 20 computers Start IP 192 168 2 100 End IP 192 168 2 200 Domain Name leave it blank NOTE 1 The number of the last field d field of End IP must be greater than Start IP and can not be the same as th...

Страница 62: ... assigned in random order this way Items and meanings Enable Static Check this box to enable this function DHCP Leases 1 or uncheck it to disable this function MAC Address 2 Input the MAC address of the computer or network device a total of 12 characters with numerals from 0 to 9 and characters from a to f like 001122aabbcc IP address 3 Input the IP address you want to assign to this computer or n...

Страница 63: ... to delete all mappings click Delete All 3 If you want to deselect all mappings click Reset 4 Click Apply to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router is rebooting 1 2 3 4 ...

Страница 64: ...The following pages describe the wireless configuration Click the Wireless menu on the left of the Web management interface to open the wireless settings page Here you can enable or disable the wireless radio of the router By default the wireless functionality is enabled Click the Apply button to save your settings Click Apply to save the settings Click Continue to go back to the previous setup me...

Страница 65: ... 2 4 GHz band only allows a802 11b and 802 11g wireless network clients to connect to this router maximum transfer rate 11Mbps for 802 11b clients and maximum 54Mbps for 802 11g clients 2 4 GHz G 2 4 GHz band only allows an 802 11g wireless network client to connect to this router maximum transfer rate of 54Mbps 2 4 GHz B G N 2 4 GHz band allows 802 11b 802 11g and 802 11n wireless network clients...

Страница 66: ...ations that are connected to the access point You can try to change the channel number if you think the data transfer rate is too slow There could be interference from other wireless networks in the area using the same channel and the cross talk between the two networks reduces the wireless data transfer rate Ideally you want to set your channel to a value which leaves at least two channels spaced...

Страница 67: ...gs Fragment Set the Fragment threshold of wireless radio Threshold 1 Do not modify the default value if you don t know what it should be default value is 2346 RTS Threshold 2 Set the RTS threshold of wireless radio Do not modify the default value if you don t know what it should be default value is 2347 Beacon Interval 3 Set the beacon interval of wireless radio Do not modify the default value if ...

Страница 68: ...o 20 40 MHz Preamble Type 8 Set the type of preamble do not modify default value if you don t know what it is default setting is Short Preamble Broadcast ESSID 9 Decide if the wireless router will broadcast its own ESSID or not You can hide the ESSID of your wireless router set the option to Disable so only people who know the ESSID of your wireless router can connect to it CTS Protect 10 Enabling...

Страница 69: ...t know what it is or not sure if you need it it s safe to set this option to Enable The default setting is Disable Click Apply to save the changes Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router is rebooting ...

Страница 70: ...n etc Click Security Settings in the Wireless menu on the left then follow the instructions below to set the wireless security settings Please select an encryption method from Encryption dropdown menu There are four options 2 7 3 1 Disable wireless security When you select this mode data encryption is disabled and every wireless device in proximity will be able to connect your wireless router if n...

Страница 71: ...e the wireless router will use WEP encryption and the following setup menu will be shown on your Web browser Items and meanings Key Length 2 There are two types of WEP key length 64 bit and 128 bit Using 128 bit is safer than 64 bit but will reduce some data transfer performance Key Format 3 There are two types of key format ASCII and Hex When you select a key format the number of characters of th...

Страница 72: ... if you entered multiple WEP keys they should not be same Enable 802 1x IEEE 802 1x is an authentication protocol Every Authentication 9 user must use a valid account to login to this wireless router before accessing the wireless LAN The authentication is processed by a RADIUS server This mode authenticates the user by IEEE 802 1x but it does not encrypt the data during communication If there is a...

Страница 73: ...cd84 To improve the security level do not use words which can be found in a dictionary or are too easy to remember pilot above is a bad example and is just intended to show you how a WEP key looks Wireless clients will remember the WEP key so you only have to input the WEP key for a wireless client once It s worth using a complicated WEP key to improve security level Note We recommend using 128 bi...

Страница 74: ...select one of them but you have to make sure your wireless clients support the cipher you selected Pre shared Select the type of pre shared key You can select Key Format 3 Passphrase 8 or more alphanumerical characters up to 63 or Hex 64 characters of 0 9 and a f Pre shared Enter the WPA passphrase here Key 4 It s not recommended to use a word that can be found in a dictionary for security reasons...

Страница 75: ...PA2 AES and WPA2 Mixed You can select one of them but you have to make sure that your wireless client or network card supports the cipher you selected RADIUS Server Enter the IP address of your Radius IP address 3 authentication server here RADIUS Server Enter the port number of your Radius Port 4 authentication server here The Default setting is 1812 RADIUS Server Enter the password of your Radiu...

Страница 76: ...outer only those wireless devices who have the MAC address you assigned here can gain access to your wireless router The MAC address is a unique hardware identification number which every network adapter carries You can use this function in combination with data encryption WPA WPA2 or WEP to create an additional layer of security for your wireless network Up to 20 MAC addresses can be assigned usi...

Страница 77: ...et 4 You can also click Reset to de select all MAC addresses Enable Wireless To enforce MAC address filtering you have Access Control 5 to check Enable Wireless Access Control When this item is unchecked the wireless router will not filter the MAC addresses of wireless clients MAC Address 6 Input the MAC address of your wireless devices here without special characters If the MAC address label of y...

Страница 78: ...the MAC address and associated comment to the MAC address filtering table Clear 9 Click Clear to remove the value you input in MAC address and comment field Click Apply 10 to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router ...

Страница 79: ...PBC and PIN code If you want to use PBC you have to push a specific button on the wireless client to start the WPS mode and switch this wireless router to WPS mode too You can push the Reset WPS button of this wireless router or click the Start PBC button in the Web configuration interface to do this If you want to use PIN code you have to know the PIN code of the wireless client and switch it to ...

Страница 80: ...igured is displayed if the wireless security encryption function of this wireless router is properly set and Not configured is shown if the WPS function has not been configured correctly but you probably suspected as much Self PIN code This is the WPS PIN code of this wireless router This code is useful when you need to build a wireless connection by WPS with other WPS enabled wireless devices 1 3...

Страница 81: ...ess clients will follow the router s wireless settings for a WPS connection When Enrolle mode is enabled the router will follow the wireless settings of wireless client for a WPS connection Configure Click Start PBC to start a Push Button style WPS via Push Button 4 setup procedure This wireless router will wait for WPS requests from wireless clients for 2 minutes The WLAN LED on the wireless rout...

Страница 82: ...t the SSID thus wireless clients in the area will not be able to see the wireless network in the list of available WLAN networks Keep in mind that hiding the SSID will make it more complicated for wireless clients to join the network and that is basically the idea Instead of selecting the Wireless network from the list the user now must manually enter the Wireless SSID which will be difficult with...

Страница 83: ...ffected negatively resulting in the interruption of video audio transfers QoS allows you to limit the maximum bandwidth or grant a guaranteed bandwidth for a specific computer or network service port 3 1 1 Basic QoS Settings Click QoS on the left of the Web management interface to display the screen below Items and meanings Enable QoS 1 Check this box to enable the QoS function Unselect this box i...

Страница 84: ...ule below Edit 6 If you want to modify the content of a specific rule check the select box of the rule you want to edit then click the Edit button Only one rule should be selected at a time If you didn t select a rule before clicking the Edit button you ll be prompted to add a new rule Delete You can delete selected rules by clicking this Selected 7 button You can select one or more rules to delet...

Страница 85: ...ly 12 to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router is rebooting 3 1 2 Add a new QoS rule After you click the Add button in the QoS menu the following screen will appear a b c d e f g h i ...

Страница 86: ...g IP address in the left field and input the end IP address in the right field to define a range of IP addresses or just input the IP address in the left field to define a single IP address Local Port Enter the range of local source port numbers Range d that should be affected by this rule If you want to apply this rule on ports 80 to 90 enter 80 90 if you want to apply this rule only to a single ...

Страница 87: ...ic type for this rule If you want to make this rule an IP address based rule apply the limitation on all traffic from to the specified IP address port number select None Protocol f Select the protocol type of this rule Available options are TCP and UDP If you don t know what protocol your application uses try TCP first and switch to UDP if this rule doesn t seem to work Click save to add the new r...

Страница 88: ...e router s NAT function allows the connection of multiple computers to one Internet line NAT is enabled by default and there is normally no need to change this 3 2 1 Basic NAT Settings Enable or disable NAT function Click the NAT menu on the left of the Web management interface top open up the NAT settings screen There are two choices here NAT 1 is the standard implementation It offers maximum fun...

Страница 89: ...twork Many online games game consoles with Internet service remote access applications and special network devices such as network cameras require you to open and forward ports often referred to as port mapping With port forwarding the external and internal ports are always the same If you need to redirect an incoming request on public port A to internal port B you need to use the Virtual Server f...

Страница 90: ...in the right field If you only want to redirect a single port number just enter the port number in the left field Comment 5 Enter any text to describe this mapping up to 16 alphanumerical characters e g camera web port Add 6 Add the mapping to the port forwarding table Reset 7 Resets all values of the input form Port Forwarding Shows all existing port forwarding rules port Table 8 mappings Delete ...

Страница 91: ...ces are that Virtual Server does not allow you to specify a range of ports but only a single port on the other hand it enables you to redirect a public port to a different private port e g public port 80 redirects to private port 85 This makes Virtual Server the obvious choice for hosting public Web services e g a Web server on a computer connected to one of the LAN ports on the router Click the N...

Страница 92: ...e redirected to the port number of the local IP address defined above Comment 6 Enter any text to describe this mapping up to 16 alphanumerical characters e g FTP Server Add 7 Adds the mapping to virtual server table Reset 8 Remove all input values Virtual Server All existing virtual server mappings will be Table 9 displayed here Delete Select a virtual server mapping by clicking the Selected 10 S...

Страница 93: ...ore than one connection a time these applications won t work with simple NAT rules In order to make these applications work you can use this function Items and meanings Enable 1 Check this box to enable special applications and you guessed it uncheck it to disable the service IP Address 2 Enter the IP address of the computer to which you want to open the ports TCP Port to Open 3 This is the outgoi...

Страница 94: ... for the specifal applications are listed here If you want to remove some Special Application settings from the Current Trigger Port Table select the Special Application settings you want to remove in the table and then click Delete Selected If you want remove all Special Application settings from the table just click the Delete All button Click Reset to clear your current selections Note Only one...

Страница 95: ...y on UPnP function nowadays Click the NAT menu on the left of the Web management interface then click UPnP and the following screen appears There is nothing to configure for UPnP You can either activate it or deactivate it Click Apply to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will...

Страница 96: ...erface then click ALG Settings and the following screen appears There are many applications listed here Please check the box of the special support for applications you need and then click the Apply and the following message will be displayed on your Web browser Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settin...

Страница 97: ...in the Firewall menu of the Web management interface The screen looks like this Select Enable or Disable to enable or disable the firewall function and click Apply to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router is reboo...

Страница 98: ...ed Filtering 1 filtering and select Deny or Allow to decide the behavior of the MAC filtering table If you select Deny all MAC addresses listed in the filtering table will be denied access to the network if you select Allow only MAC addresses listed in the filtering table will be able to connect to the network and all other network devices will be rejected Client PC Enter the MAC address of comput...

Страница 99: ...are shown here Delete Selected 7 If you want to delete a specific MAC address entry check the select box of the MAC address you want to delete then click the Delete Selected button You can select more than one MAC address at the same time Delete All 8 If you want to delete all MAC addresses listed here click Delete All Reset 9 You can also click the Reset button to unselect all MAC addresses Enabl...

Страница 100: ...ry Selected 13 check the select box of the IP address you want to delete then click Delete Selected button You can select more than one IP address at the same time Delete All 14 If you want to delete all IP addresses listed here click the Delete All button Click Apply 15 to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to r...

Страница 101: ...3 3 1 1 Add PC After the Add PC button is clicked the following message will be displayed on your Web browser a b c d e f ...

Страница 102: ...ice c deny through this IP address You can check multiple services Protocol d If the service you need is not listed above you can create a new service on your own Select TCP or UDP If you re not sure select Both Port Range e Enter the port range of the new service here If you want to specify port 80 to 90 Enter 80 90 if you want to apply this rule on a single port just input the port number like 8...

Страница 103: ...sses such as 207 46 232 182 or you can block a part of a URL For example if you enter the keyword downloads you can connect to www microsoft com but you cannot connect to www microsoft com downloads Click the Firewall menu on the left of the Web management interface then click URL Blocking and the following screen appears Items and meanings Enable URL Check this box to enforce URL Blocking Blockin...

Страница 104: ...RL Keyword entry check the corresponding select box and click Delete Selected Delete All 7 Click Delete All to delete all filtering rules Reset 8 You can also click the Reset button to unselect all URL Keywords Click Apply 9 to save the settings Click Continue to go back to the previous setup menu and to continue with the router setup Click Apply to reboot the router so the settings will take effe...

Страница 105: ...e rendered effectively unavailable The INTELLINET NETWORK SOLUTIONS 524315 Gigabit Router has a built in DoS attack prevention mechanism to prevent a DoS attack from succeeding We recommend activating all options Click the Firewall menu on the left of the Web management interface then click DoS and the following screen appears Items and Meanings Ping of Death 1 Ping of Death is a special packet an...

Страница 106: ...ch is trying to scan your Internet IP address Sync Flood 4 This is another kind of attack which uses a lot of fake connection requests to consume the memory of your server and try to make your server become unusable Check this box and the router will filter this kind of traffic out Advanced Click this button and you can set advanced Settings 5 settings of the DoS prevention method listed above See...

Страница 107: ...many packets per second minute or hour You can also input the Burst value which means when this number of Ping of Death packets is received in a very short time this DoS prevention mechanism will be activated Discard Ping Check the box to activate this DoS prevention From WAN b mechanism Port Scan c Many kinds of port scan methods are listed here Check one or more DoS attack methods you want to pr...

Страница 108: ...ed computers in your local network through means of NATing and the Firewall Sometimes however you may want to expose a computer or network device to the Internet intentionally for various reasons e g troubleshooting of network problems Placing a computer in the DMZ puts it at great risk because the protection mechanisms of the router no longer apply So unless you know what you are doing you should...

Страница 109: ...te IP address Client PC IP Enter the private IP address that the Internet IP address 3 address will be mapped to That is the computer you want to bypass the Firewall and NATing Add 4 Click the Add button to add the public IP address and associated private IP address to the DMZ table Reset 5 Clears the input form values Current All existing public IP address private IP DMZ table 6 address mappings ...

Страница 110: ...outer setup Click Apply to reboot the router so the settings will take effect Please wait for about 30 seconds while the router is rebooting 3 4 System Status The system status page shows information about the firmware version of the router the Internet connection IP address information log files and more 3 4 1 System information and firmware version Click the Status link located at the upper righ...

Страница 111: ...may vary from the output on your screen This screen shows which IP address information the router has obtained If you experience problems with your Internet connection you should open this page and check the contents Values for IP Address Default Gateway and Primary DNS should always be filled If they are missing this indicates that there is a connection problem preventing the router from accessin...

Страница 112: ... left of the Web management interface to view the system log information All important system events are logged here Items and meanings Save 1 Saves current event log to a text file Clear 2 Deletes all event log messages displayed Refresh 3 Refreshes the view to display the most current event log messages 1 2 3 ...

Страница 113: ... messages displayed Refresh 3 Refreshes the view to display the most current system log messages 3 4 5 Active DHCP client list If you re using the DHCP server function of this router you can use this function to check all active DHCP leases issued by this router Click the Active DHCP client link on the left of the Web management interface to see which stations are connected and have obtained an IP...

Страница 114: ...Restore You can back up the configuration of the router to a file so you can reload it at a later time You can save different configurations each with unique settings and reload them as needed Click the Tool link located at the upper right corner of the Web management interface then click Configuration Tools on the left Items and meanings Backup Press the Save button and you ll be prompted to Sett...

Страница 115: ...ctory Default 3 values 3 6 Firmware Upgrade The firmware of the router is the equivalent of the operating system on your computer Firmware upgrades for this router may be available on www intellinet network com If you experience technical difficulties you should first check if an updated firmware is available for the router and install it using the firmware upgrade function Click the Tool link loc...

Страница 116: ... firmware upgrade process You should pay special attention to the following information NOTE Never interrupt the upgrade process by closing the Web browser or physically disconnecting your computer from the router If the upgrade process is interrupted by a network problem or a power failure the router will cease to function Damages resulting from improperly performed firmware upgrades are excluded...

Страница 117: ...the router click the Tool link located at the upper right corner of the Web management interface then click Reset on the left of the Web management interface Click Apply to reset your router and it will be available again after few minutes Please be patient This function does NOT change any settings you have made It simply restarts reboots the router just as START SHUT DOWN RESTART reboots your Wi...

Страница 118: ...Fast Ethernet IEEE 802 3ab Gigabit Ethernet General LAN ports 4 RJ 45 10 100 1000 Mbps data ports LAN ports with Auto MDI MDI X WAN port 10 100 1000 Mbps RJ 45 connector LAN to WAN throughput 124 Mbps Flash 4 MB Memory 16 MB SDRAM Certifications FCC Class B CE Mark RoHS Router Supported WAN connection types Dynamic IP DHCP for cable service Static IP PPPoE for DSL PPTP Protocols CSMA CA CSMA CD TC...

Страница 119: ...trum DSSS DBPSK DQPSK CCK 802 11g Orthogonal Frequency Division Multiplexing OFDM BPSK QPSK 16QAM 64QAM 802 11n Orthogonal Frequency Division Multiplexing OFDM BPSK QPSK 16QAM 64QAM Channels USA Canada 11 channels Europe 13 channels Japan 14 channels Data rates IEEE 802 11b 11 Mbps 5 5 Mbps 2 Mbps 1 Mbps IEEE 802 11g 54 Mbps 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 9 Mbps 6 Mbps Output power OFDM 1...

Страница 120: ...ct WAN Link Act WAN 10 100 1000 Mbps LAN 1 4 Link Act LAN 1 4 10 100 1000 Mbps Environmental Dimensions 195 W x 127 L x 35 H mm 7 6 x 5 0 x 1 4 in Weight 1 0 kg 2 2 lbs Operating temperature 0 50 C 32 122 F Operating humidity 10 95 RH non condensing Storage temperature 20 60 C 4 149 F Power External power adapter 12 V DC 1 0 A Power consumption 7 2 Watts max Package Contents Wireless 802 11n Gigab...

Страница 121: ...onnect to The router s default IP Address is 192 168 2 1 but you may have changed it d Are you using MAC or an IP address filter Try to connect to the router with another computer and see if it works if not restore the router s factory default settings by pressing the reset button on the backside of the router for at least 10 seconds e Set your computer to obtain an IP address automatically DHCP a...

Страница 122: ... settings My wireless notebook cannot see or connect to the wireless network a Check if Broadcast ESSID is set to off Remember that you have to input the ESSID on your wireless client manually if the ESSID broadcast is disabled b Are all three antennas properly secured c Are you too far from your router Try to get closer I can t log onto Web management interface password is wrong a Make sure you r...

Страница 123: ...ect the router and A C power adapter from the utility power make sure it s safe before you re doing this and call your dealer for help The date and time of all event logs are wrong a Adjust the internal clock of the router ...

Страница 124: ...ork is the location of the DNS server your ISP has assigned to you DSL Modem DSL stands for Digital Subscriber Line A DSL modem uses your existing phone lines to transmit data at high speeds Ethernet A standard for computer networks Ethernet networks are connected by special cables and hubs and move data around at up to 10 100 million bits per second Mbps Idle Timeout Idle Timeout is designed so t...

Страница 125: ...ted at the ISP s office ISP Internet Service Provider An ISP is a business that provides connectivity to the Internet for individuals and other businesses or organizations LAN Local Area Network A LAN is a group of computers and devices connected together in a relatively small area such as a house or an office Your home network is considered a LAN MAC Address MAC stands for Media Access Control A ...

Страница 126: ...tiple parties so that when they interface with each other based on such a protocol the interpretation of their behavior is well defined and can be made objectively without confusion or misunderstanding Router A router is an intelligent network device that forwards packets between different networks based on network layer address information such as IP addresses Subnet Mask A subnet mask which may ...

Страница 127: ...yer protocol WAN Wide Area Network A network that connects computers located in geographically separate areas e g different buildings cities countries The Internet is a wide area network Web based management Graphical User Interface GUI Many devices support a graphical user interface that is based on the Web browser This means the user can use the familiar Netscape or Microsoft Internet Explorer t...

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