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11 The warranty
11.1 The scope and duration of warranty
Under normal use conditions, the original purchaser is provided with a limited
warranty when there are quality problems with raw materials and processes. Normal
use period is within 11 months from the date of sensor and 36 months for transmitter.
Note:
if a warranty replacement is received, all remaining warranty rights of the
original purchaser are transferred to the replacement and the warranty page is
invalid.
11.2 The following conditions are not in the scope of warranty
Limited warranty is based on the normal use. Limited warranty does not include :(a)
Accidents, improper use, abuse, neglect, fault caused by abnormal electromechanical
pressure, man-made failures, etc.;(b) marks on the device are removed or blurred;
(c)Surface or other exposed parts are scratched or damaged; (d) Failure or damage
caused by the connection of accessories, products, or other external devices not
manufactured or approved by the company; (e) Failure or damage caused by improper
testing, operation, maintenance, installation or adjustment; (f) Self-disassembling
equipment.
11.3 Warranty liability
During the warranty period, the company chooses to replace any product with quality
problems for the purchaser for free. The purchaser must return the product to the sales
support department in proper packaging. Purchase receipt or similar sales certificate
with date of purchase and seller's name and address should be send back together with
the product. Contact the sales support department to get the address. Once the product
is received, the company will replace it immediately. If the company determines that
the product is not covered by the warranty, the purchaser must pay for all shipping
charges for the returned product.
11.4 Warranty Statement
The above limited description of the company's limited warranty is unique, replacing
all other warranties, express or implied, regardless of the facts or the implementation
of laws and regulations. Except for the scope prohibited by laws and regulations, the
company does not bear any special incidental, indirect or indirect damages. This rule
applies even if the company or the agent has recommended and is liable for any
failure to remedy the remedy. The limited warranty should not extend to anyone other
than the original purchaser and stipulates the purchaser’s exclusive compensation. If
any portion of the Limited Warranty is illegal or legally unenforceable, and it is partly
illegal or mandatory, it shall not affect the enforceability of other parts of the Limited
Warranty. The other parts are recognized by the purchaser and will always be
interpreted as limited or as a limited legal license.
