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Chapter 4
USEFUL HELP
4-1 HOW TO UPDATE BIOS
Before updating the BIOS, users have to check if the “Miscellaneous Control” of BIOS SETUP has
the “Flash Part Write Protect” selection. If there is one, users have to “Disable” the “Flash Part Write
Protect” selection of the “Miscellaneous Control” in BIOS SETUP. Otherwise the system the will
not allow you to upgrade BIOS by Award Flash Utility. If there is no such selection, users can follow
the 4 steps directly to update BIOS.
STEP 1.
Prepare a boot disc. (You may make one by click START click RUN type SYS A: click
OK)
STEP 2.
Copy utility program to your boot disc. You may copy from DRIVER CD
X:\FLASH\AWDFLASH.EXE or download from our web site.
STEP 3.
Download and make a copy of the latest BIOS for 946GZ motherboard series from the web
site to your boot disc.
STEP 4.
Insert your boot disc into A:,
Start the computer, type “Awdflash A:\xxxxxx.BIN /SN/PY/CD/CH/WB/CC/R”
xxxxxx.BIN is the file name of latest BIOS
SN means don’t save existing BIOS data
PY means renew existing BIOS data
CD means clear DMI data after programming
CH means update HOLE
WB means always programming BootBlock
CC means clear existing CMOS data
R means restart computer
STEP 5.
Type ENTER to update and flash the BIOS, then the system will restart automatically.
4-2 Trouble Shooting
Problem
Solution
No power to the system to the all power light
don’t illuminate, fan inside power supply
doesn’t turn on.
1. Make sure power cable is security plugged in.
2. Replace cable. 3. Contact technical support.
System inoperative. Keyboard lights are on ,
power indicator lights are lit, and hard drive
is spinning.
Using ever pressure on both ends of the
DIMM , press down firmly until the module
snaps into places.
System doesn’t boot from hard disk drive,
can be booted from optical drive.
1. Check cable running from disk to disk
controller board. .Make sure both ends are
securely plugged in, check the drive type in the
standard CMOS setup. 2. Backing up the hard
drive is extremely important .All hard disks are
capable of breaking down at any time.
System only boots from optical drive .Hard
disk can be read and applications can be used
but booting from hard disk is impossible.
1. Back up date and applications files. 2.
Reformat the hard drive. Reinstall applications
and date using backup disks.
Screen message says “Invalid Configuration”
or “CMOS Failure”
Review system ‘s equipment .Make sure correct
information on is in setup.
Can not boot system after installing second
hard drive.
1. Set master /slave jumpers correctly. 2. Run
SETUP program and select correct drive types.
Call the drive manufacture for compatibility
with other drives.
