How to get warranty service
To obtain warranty service, you must first obtain a Return Material
Authorization (RMA) number from InSync Speech Technologies.
To obtain an RMA online, visit our website at:
http://www.InSyncSpeech.com
Alternatively, you can request and RMA Number by email, contact us at
. Please include the following information:
•
A copy of original dated invoice.
•
Product serial number
•
Your name.
•
Your address.
•
Number and description of units shipped.
•
Name and daytime telephone number of person to call, should contact
be necessary.
•
E-mail address for tracking information or additional information
related to your RMA
•
Reason for return and a detailed description of the problem.
Once customer has received the RMA number, the product should be sent
prepaid (collect shipment will be refused) to:
InSync Speech Technologies, Inc.
Customer Service
RMA # ___________
Please use the original container, or pack the unit(s) in a sturdy carton with
sufficient packing material to prevent damage during shipping and handling.
Include the following information:
1.
A proof of purchase indicating model number and date of
purchase.
2.
The RMA number clearly visible on the outside of the shipping box.
3.
Bill to Address.
4.
Ship to Address.
5.
Number and description of units shipped.
6.
Name and telephone number of person to call, should contact be
necessary.
