Page 29 of 32 Rev: 10/13/2015 9:13 AM
After powering up or a factory
reset, Insteon Thermostat
displays a two-digit error code
instead of the ambient
temperature.
It didn’t boot up fully.
Open Insteon Thermostat and
tap the reset button. Close the
unit and wait for it to reboot. If
problem persists, call the Insteon
Support Line.
I replaced my Insteon
Thermostat with a new one, but
now SmartLinc and Insteon app
don’t recognize it.
SmartLinc and the Insteon app
communicate via Insteon I.D.s.
They are still trying to
communicate to the old
thermostat’s I.D.
Update the Insteon I.D. on both
SmartLinc and the Insteon app
with your new thermostat’s I.D.
I’ve set my thermostat to Off but
my furnace or AC unit continues
to run for several minutes.
Insteon Thermostat for Heat
Pumps cycles your heating and
cooling system for a minimum of
four minutes to prevent damage
to your system.
This is normal behavior for
Insteon Thermostat for Heat
Pumps.