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Troubleshooting
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your Instant Omni today!
If your issue persists or you have any additional questions, get in touch with a Customer
Care Advisor through our chat widget at
instantappliances.com/#chat
, by email at
or by phone at
1-800-828-7280
.
Problem
Possible reason
Try this
The toaster
oven is
plugged in but
will not turn on.
The appliance is not
properly plugged in.
Ensure the power cord is plugged firmly into a 120 V outlet.
Bad power connection or
no power.
Plug in another appliance to the same outlet to check the
outlet for power.
Move the toaster oven to another outlet to ensure there is nothing
else plugged in on the same circuit or in the general area.
Inspect the power cord for damage. If you see damage,
discontinue use and contact
Customer Care
.
Condensation
is forming on
countertops.
Toaster oven does not have
proper ventilation.
Make sure the toaster oven has at least 5" / 13 cm of space
around all sides while in use.
Water is
dripping from
under the door.
Oven light will
not turn on.
Toaster oven is not
plugged in.
Ensure that the toaster oven is plugged in securely.
Oven light has burnt out.
Contact
Customer Care
.
Black smoke is
coming from
the toaster
oven.
Stop cooking immediately. Press
Cancel
, then
unplug the appliance and allow it to cool to room temperature.
Using an oil with a low
smoke point.
Choose a neutral oil with a high smoke point, such as avocado,
canola, soybean, safflower, or rice bran oil.
Food particles on the
heating elements, or, food
residue in the cooking
chamber or on the
accessories.
Remove all accessories from the cooking chamber and clean
the area as well as all accessories thoroughly.
Faulty circuit or
heating element.
Contact
Customer Care
.
Do not attempt to repair the appliance.
