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Troubleshooting
If you experience any problem with the cooker, please
DO NOT
return the
product to the retail store or online merchant.
For technical assistance and product return information:
•
Create a support ticket at
www.instantpot.co.uk/support/
• Email:
• Call 03331 230051 for the customer care team.
You can also find tips, videos and FAQs on
www.instantpot.co.uk
The issues in the following tables do not always indicate a faulty cooker.
Please examine the cooker carefully before contacting the support for
repair.
Difficulty with
closing the lid
Problem
Possible reason
Sealing ring not installed
properly
Position the sealing ring
Solution
Float valve in the popped-up
position
Slightly press the float valve
downward
1
2
Difficulty with
opening the lid
Pressure inside the cooker
Position the steam release
handle to the venting
position to release the
internal pressure. Open the
lid after the pressure is
completely released
Float valve stuck at the
popped-up position due to
debris or stickiness from
food
Ensure steam is completely
released by turning steam
release handle to Venting
position, Press the float valve
lightly with a long utensil.
Open the lid cautiously and
clean the float valve and lid
before the next use.
25
Содержание DUO60
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