instantpot.co.uk
41
Troubleshooting
Problem
Possible reason
Try this
Steam gushes from
the steam release
valve when the
quick release switch
is in the Seal
position.
Not enough liquid in the inner pot.
Add thin, water-based liquid to the inner pot
according to its size.
5.7 L: 375 ml
8 L: 500 ml
Pressure sensor control failure.
Contact
Customer Care
.
Steam release valve is not seated properly.
Move the steam release switch to
Vent
then back
to the
Seal
position.
Error code appears
on the display and
the multicooker
beeps continuously.
C1
C2
C6
C6H
C6L
Faulty sensor.
Contact
Customer Care
.
C5
Temperature is too high
because the inner pot has
not been placed in the
multicooker base.
Press
Cancel
and wait for heating element to
cool; make sure there are no foreign objects in
multicooker base; insert or reposition inner pot
in multicooker base and re-enter commands.
Temperature is too high.
Check for scorching on bottom of inner pot.
Add thin, water-based liquid to the inner pot
according to its size.
5.7 Lt: 1½ cups (375 mL)
7.6 Lt: 2 cups (500 mL)
C7
Heating element has failed.
Contact
Customer Care
.
Not enough liquid.
Add thin, water-based liquid to the inner pot
according to its size.
5.7 Lt: 1½ cups (375 mL)
7.6 Lt: 2 cups (500 mL)
Quick release switch
is in the
Vent
position.
Move the quick release switch to the
Seal
position.
Lid
Lid is not in the correct
position for the selected
programme.
Open and close the lid.
Do not use a lid when using Sauté.
Error code appears
on the display and
the cooker beeps
continuously.
Food
burn
High temperature detected
at bottom of inner pot; the
multicooker automatically
reduces the temperature
to avoid overheating.
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the multicooker off, release pressure
according to the recipe, and inspect the bottom
of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking programme.
Move the quick release switch to the
Vent
position.
Any other servicing must be performed by an authorised representative.