FAQ
and troubleshooting
45
1. Check whether your power sockets can normally supply power, and whether
power lines are connected correctly.
2. Boot many times by pressing the power switch (do not exert much strength with
fingers).
3. Disconnect system power lines, and open chassis to check.
4. Check whether cables and accessories in the chassis are connected firmly.
5. Remove plug-in parts unauthorized by Inspur.
6. Load the chassis well, connect power lines correctly and then boot.
No response of the displayer
If it is powered up (host normally boots and revolves), but the displayer makes no
response:
1. Check whether signal lines and power lines of the displayer are plugged
correctly and firmly.
2. Determine the displayer power switch has been turned on.
3. Adjust the displayer's contrast ratio and brightness, and check whether it is
displayed.
4. Close system, disconnect power lines, and check whether contact pins of the
displayer signal lines and host connectors are bending.
5. If possible, replace the displayer for testing.
6. Remove any installed parts unauthorized by Inspur first.
7. Upon permission of Inspur
’
s technical support personnel, unplug the memory
chip and clear CMOS for testing.
Installation system can not find the hard disk
1
．
If system is installed directly from CD, but CD is not found, please check
whether disc status and POST hard disk status are normal.
2. If the hard disk can be detected at the time of POST, rather than during system
installation, please check the following circumstances:
● If Ruijie management software CD is used to install the system, and prompt “no
matched storage controller” pops out after navigation sequence number and
system installation information are loaded, please confirm whether navigation
sequence number is correctly inputted.
● As navigation sequence number varies in case of any storage configuration
