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V2 ENGLISH 13-0502

Setting up your converter box

1

  Turn on your TV and converter box.

2

  Tune to the correct source.

•  If you connected using AV cables, select the video input (AV, Video 1, etc.) 
  on your TV.

  •  If you connected using coaxial cables, tune your TV to channel 3.

3

   If you have chosen to use the AV cable for your connections, turn on the 

converter box and TV and select the 

AV IN

 signal source on your TV. 

 -OR-
  If you have chosen to use the coaxial cable for your connections, turn on your 

TV and tune it to channel 3, then turn on your converter box.
The Easy Install Wizard opens.

4

 Press 

OK 

on the remote control to proceed. The 

Language 

screen opens.

5

 Press the 

 or 

 to select a language, then press 

OK

. The 

Select your time 

zone

 screen opens.

6

 Press the 

 or 

 to select a time zone, then press 

OK

. The 

Channel Scan

 

screen opens.

7

 Press 

OK 

to begin the channel search. The 

Channel Scan in Progress

 screen 

opens.

When the channel scan is finished, setup is complete. 

Using your converter box

Turning your converter box on or off
1

  Make sure that the TV is connected to your converter box and that the TV and 

your converter box are plugged into power outlets.

2

 Press 

POWER

. The power LED lights. 

 • 

Red—Standby 

mode

 • 

Green—On

3

  To turn off your converter box, press 

POWER

 again.

Changing channels

• Press 

CH+

 or 

CH-

 on the remote control that came with your converter box to 

select a channel in the memorized channel list.

 Note

: You must use the remote control that came with your converter box or 

  program your existing universal remote control to work with your converter 
 box.
•  Press the number buttons for the channel you want. If you want a digital sub 

channel, press the number buttons for the main channel, press 

, then press 

the number for the sub channel.

Problem:

The receiver front panel power 
indicator (green LED) doesn't 
light up, and no message is 
displayed on the front panel.

Poor picture quality.

No audio.

No video.

Not all channels are available 
after performing an Auto Scan.

How do I find out what digital 
TV reception I get in my area?

No Closed Caption displayed.

Cannot use the converter box 
along with my cable box.

Solution:

•  Make sure that the AC adapter is properly inserted into 

a functioning power outlet.

•  Press the        (power) button on the front panel to see 

if the green light (power indicator) is on.

•  Confirm that the antenna is pointing in the correct 

direction. Scan for available channels after moving the 
antenna. Press 

MENU

, then select 

General Settings

then 

Channel Scan

•  If you use a UHF/VHF amplifier to boost the signal 

level, check to verify that it is operating properly.

•  Make sure that your TV’s volume is properly set and 

not in “MUTE” mode.

•  Make sure that the audio cables are properly 

connected.

•  Check with the local TV stations. Sometimes they are 

testing new services on their TV or radio channels.

•  If using a coaxial cable between the TV and the 

converter box, make sure the TV is set to channel 3.

•  If using the AV cable, make sure the TV’s input is 

selected to the correct Video input (AV, Video 1, 
etc.).

•  Make sure that the video cable between the TV and 

the converter box is properly connected.

•  Scan for available channels. Press 

MENU

, then select 

General Settings

, then 

Channel Scan

•  Adjust your antenna and scan for available channels. 

Press 

MENU

, then select 

General Settings

, then 

Channel Scan

•  To determine which antenna you need for your area, 

visit www.antennaweb.org. Type in your address and 
zip code to find an antenna that will continue giving 
you free local broadcast programming.

•  Make sure that the channel you are watching carries 

closed caption information.

• Press 

the 

CC 

button on the remote control to check for 

closed caption data output.

•  The converter box works only with over-the-air 

broadcast television signals, not cable or satellite 
service.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) this device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation.
This equipment generates, uses and can radiate radio frequency energy and, if 
not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which 

the receiver is connected.

•  Consult the dealer or an experienced radio/TV technician for help.

FCC warning: 

Changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to operate the 
equipment.

Canadian Notice

CAN ICES-3 (B)/NMB-3(B)
Standard Television Receiving Apparatus — Appareil de réception télévision 
ordinaire, Canada BETS-7 / NTMR-7.

90-day limited warranty

Visit www.insigniaproducts.com for details.

Contact Insignia:

For customer support, call 1-877-467-4289 (U.S. and Canada) or 
01-800-926-3000 (Mexico)
www.insigniaproducts.com

INSIGNIA is a registered trademark of BBY Solutions, Inc. Registered in some countries.
Distributed by Best Buy Purchasing, LLC, 7601 Penn Ave South, Richfield, MN 55423 
U.S.A.
©2013 BBY Solutions, Inc. All Rights Reserved.

Troubleshooting

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