18
NS-UZ17XWH7/NS-UZ17XWH7-C/NS-UZ17XSS9/NS-UZ21XWH7
www.insigniaproducts.com
Food in the freezer is
not cold
The door has been opened too
often or was not closed properly.
Make sure that the door is closed properly.
You have just added a large
amount of food to the freezer.
Allow time for the new food to cool, then check again.
The door is not closed
completely.
Check the door gasket and food distribution and make sure that
the door closes completely.
The freezer has recently been
disconnected for a period of
time.
Allow time for the freezer to cool before adding food. Four hours
are required for the freezer to cool down completely.
The thermostat is set too warm.
Set the thermostat to a colder setting.
The freezer makes
unusual noises or
vibrations
The freezer may not be level on
the floor.
Level the freezer with the leveling feet.
The body of the freezer is
touching a wall.
Move the freezer out from the wall.
Metal parts undergo expansion
and contraction.
This is normal.
Refrigerant is circulating
throughout the system.
This is normal.
Moisture is building up
in the interior of the
freezer
The door has been opened too
often or was not closed properly.
Make sure that the door is closed properly.
The freezer is in a location that is
very humid.
Move the freezer to a dryer location.
The weather is hot and humid.
This is normal.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty.
Clean the door gaskets.
The freezer is not level.
Level the freezer with the leveling feet.
The compressor turns
on and off frequently.
The room temperature is hotter
than normal.
This is normal.
You have just added a large
amount of food to the freezer.
Allow time for the new food to cool, then check again.
The door is not closed
completely or was opened too
often.
Check the door gasket and food distribution and make sure that
the door closes completely.
The freezer has recently been
disconnected for a period of
time.
Allow time for the freezer to cool before adding food. Four hours
are required for the freezer to cool down completely.
The thermostat was not set
correctly.
Set the thermostat to the correct setting.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
