TROUBLESHOOTING
STORAGE AND MAINTENANCE
• Replace your filter every three to six months to prevent bacteria and
fungus growth in your filter, supply lines, and storage tank.
• Stored filters do not expire. Keep your unused filters in a cool, dark,
and dry place until you need them.
• If you do not use your water dispenser for more than four days, run
two gallons of water before using it to prevent bad tasting water.
ONE-YEAR LIMITED WARRANTY
For complete warranty, visit www.insigniaproducts.com.
CONTACT INSIGNIA
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
CERTIFICATIONS:
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
©2018 Best Buy. All rights reserved.
Made in China
V4 ENGLISH 18-0427
PROBLEM
My refrigerator is not
dispensing water
My water dispenser is
dripping
My water is cloudy or
contains black carbon
pieces
My new filter is making
noises or sputtering
My water tastes bad
SOLUTION
• Make sure that you soaked your filter in water
for 15 minutes before installing.
• Make sure that the filter is securely connected
to the receiver. Do not use tools to tighten the
filter in place.
• Make sure that the water line to the refrigerator
is turned on. The valve must be completely
open for the refrigerator to receive water.
• Make sure that the refrigerator door is closed or
the dispenser will not work.
• A few drops are normal. If the water is dripping
constantly, have a service technician check your
refrigerator’s water valve.
• Cloudy water is caused by microscopic air
bubbles. Run two to three gallons of water from
your dispenser to clear the air bubbles out.
• Black carbon pieces in the water are normal and
appear with all carbon filters. Run two to three
gallons of water through your dispenser to
remove loose carbon pieces.
• Make sure that you soaked your filter in water
for 15 minutes before installing.
• Noises and sputtering are caused by trapped air
pockets. Run two to three gallons of water from
your dispenser to push the air out.
• If you do not use your water dispenser for more
than four days, run two gallons of water
through the dispenser before using it.
• Make sure that you replace your filter every
three to six months to prevent bacteria growth.
Tested and Certified by NSF International in Model EFF-6027S
against NSF/ANSI Standard 42 for the reduction of chlorine,
taste and odor.
