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Guest - ON

Primary - 2

Guest - #

Wi-Fi Name1-

Pass)5r+

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Turning your M2100 on/off 

To turn your M2100 on, press and hold the 

Power

 button for three seconds.

To turn it off, press and hold the 

Power

 button 

for three seconds until you see the Powering Off 

screen. Then select 

Shutdown

 and tap 

OK

.

Press and release the 

Power

 button to wake up 

the display. 

Finding the Wi-Fi name and password

Tap 

Wi-Fi Name/Password 

on the 

Home

 screen. 

The information for your M2100 primary 

network will be shown. Swipe left to see the 

info for your guest network. 

Important:

 The default Admin password 

is the same as the primary network’s default.  

To change either password, sign in to the 

Inseego M2100 Admin website (see 

Accessing 

advanced settings

).

Support and more

My Verizon mobile app 

Manage your account, track your 

usage, edit account information, pay 

your bill and more.  

Get help using your M2100

 

Using any Wi-Fi enabled device and an 

Internet browser. 
From your computer, visit   

verizonwireless.com/Support.

Customer service 

Call 

800.922.0204 

 

Twitter 

@VZWSupport

.

More information

 

To access a User Guide, go to  

verizonwireless.com/Support 

and 

find your device. Or, from the M2100 

Admin website, select 

My M2100 

Home > Help > Device Support Page 

& User Guide

.

Setting up your MiFi M2100 5G UW

 

Pre-installed 5G SIM 

When activating your M2100, please use the 

pre-installed 5G SIM included in your device.

System requirements

 

Any device with Wi-Fi capability and an internet 

browser. 
Your M2100 is compatible with all major 

operating systems and the latest versions of 

browsers.

 

 

PN 90029542 R3 

© 2020 Inseego Corp. All Rights Reserved

Connecting to the internet

On your device, open the list of available Wi-Fi 

networks. Select the M2100 primary or guest 

network and enter the password.

 

Managing Wi-Fi networks and connections

Your Inseego M2100 has two Wi-Fi networks, 

primary and guest, and lets you connect up to 

30 Wi-Fi capable devices. For added security, 

share your guest network instead of your 

primary network.
The guest network is off by default. You can 

turn it on from either the M2100 or the Admin 

website by assigning it a band in 

Wi-Fi Settings 

> Band Selection

 (see Accessing advanced 

settings). 

Accessing advanced settings

 

You can access advanced settings and manage 

your M2100 from the Admin website:

1.  Connect your Wi-Fi capable device to the 

M2100 primary network  

(see Connecting to the internet).

2.  Open a web browser on your connected 

device and enter  

http://My.Jetpack or http://192.168.1.1

.

3.  Sign in with the M2100 Admin password. 

When you first get your M2100, this will 

be the same as your primary network’s 

password (see 

Finding the Wi-Fi name 

and password

).

Monitoring data usage

 

You can monitor your M2100 data usage and 

set up usage alerts through your My Verizon 

account at 

verizon.com/MyVerizon

.

 

 

You can also see current usage details on your 

M2100 Home screen, or by tapping the 

Data 

Usage icon

, or by tapping 

Menu > Data Usage

Resetting your M2100

 

You can reset your Inseego M2100 to factory 

settings from the M2100 or from the Admin 

website.
NOTE: Resetting your M2100  will disconnect 

devices and reset network names and 

passwords. To reset from the M2100:

1.  Make sure your M2100  is on.
2.  Remove the battery cover from the back 

of your M2100.

3.  Insert an unfolded paper clip into the 

Reset

 hole and press until the M2100 

screen shows 

M2100 Resetting

.

To reset from the Admin website, go to M2100 

Settings > Backup and Restore

.

Additional Information

Your wireless device and third-party services  

Verizon Wireless is the mobile operator associated with this wireless device, but many services and features offered through 
this wireless device are provided by or in conjunction with third parties. Verizon Wireless is not responsible for your use of 
this wireless device or any non–Verizon Wireless applications, services and products including any personal information 
you choose to use, submit or share with others. It is recommended that you use the available encryption options for added 
security when provisioning your device for use as a Wi-Fi gateway. See your user manual for details. Specific third-party terms 
and conditions, terms of use, and privacy policies shall apply. Please review carefully all applicable terms and conditions and 
policies prior to using this wireless device and any associated application, product or service.

Reset hole

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