10
Inspection/maintenance
10
innogy eStation (IEIA-152)
Inspection/maintenance
To ensure electrical safety and the function of
the innogy eStation, it should be inspected and
maintained in regular cycles of six months by
qualifi ed skilled personnel to the degree stipu-
lated in DIN VDE 0702 and pursuant to legal
and normative specifi cations. Defi ciencies
occurring due to a failure to observe this will
render all guarantee and warranty claims null
and void.
For inspection/maintenance, innogy recom-
mends the following in addition to legal require-
ments and normative specifi cations:
• Interior/exterior cleaning
• Checking of the stability of the station
• Functional inspection of mechanical compo-
nents (cable version, plug, door lock)
• Visual inspection of cable connections and
meter
• Checking of functionality of LEDs
• Functional inspection of the residual current
device (RCD) pursuant to DIN VDE 0100-600
• Functional inspection of charging
• Checking of plug lock
Repair
The operator of the innogy eStation is respon-
sible for the correct repair in the case of
damage or malfunction. In the case of repair,
the operator organises correct repair at his or
her own expense, commissions a third party
who has undergone training approved by innogy
or undertakes repair him or herself. innogy can
be commissioned with repair work within
Germany. Repair includes the measures
necessary to restore the charging station
to a safe and functional condition.
In the event of damage being detected during
an inspection/maintenance, damaged parts
should be replaced immediately in as far as
possible. innogy keeps stocks of spare parts
for repair purposes. In the event of replace-
ment of charging infrastructure components,
a repair protocol should be compiled.
Accessibility and response time
In order to report damage, a service hotline
which can be reached 24/7 should be provided
by the operator of the innogy eStation to ob-
serve statutory due diligence. This can be the
innogy service hotline within Germany. Different
time limits apply to problem troubleshooting,
depending on the type of damage which occurs:
• In the event of imminent danger: immediately.
• In the event of failure of signifi cant functions:
at the discretion of the charging station operator.
• In the event of minor damage without func-
tional impairment: at the discretion of the
charging station operator.
Dismantling/removal
Dismantling or removal of an innogy eStation
may only be undertaken by appropriately trained
specialist personnel. The dismantling protocol
must be completed and sent to innogy.
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