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3 5
?
I saw the message “Line No Carrier”
a
This situation occurs when the telephone line connecting to your InfoTalk is
noisy. The noise could be due to
1. A poor line quality.
2. You are using a telephone line connected to other devices besides
InfoTalk. To overcome this problem, please remove any other
device(s) that is/are connected to the same telephone line as your
InfoTalk. Alternatively, you may wish to make your call at a later
time.
?
While initializing Internet connection for Talk-to-Talk, I encountered the
error message “System Time-out”.
a
This could be due to the receiving end not entering the same phone number
as the one you dialed. Please verify that your receiver’s phone number
matches the number that you dial.
a
Another reason is that your receiver’s InfoTalk is not responding to your
InfoTalk when it is trying to establish the connection. Such situation arises
when the remote InfoTalk is off or your callee has hung up the line.
a
You have not selected the correct Dial up Setting profile and InnoSphere Call
Profile. Please proceed to accordingly for verification.
III. DURING INTERNET CONNECTION
?
I saw the message “Calling ISP: (Your ISP Phone Number )”, but after a while
the connection dropped. What should I do?
a
Did you connect another telecommunication device parallel to your phone
line? Quite often, if another phone or a fax machine is connected parallel to
the same phone line, it may create disruption and cause connection problems.
You can disconnect other items from the phone line and have the line
connected only to your InfoTalk.
?
My InfoTalk has called up to the ISP but it receives the “No Line” message
and the dial-up is not successful.
a
The “No Line” problem might be due to dial tone detection while using the
InfoTalk. InfoTalk by default will have a dial-tone check prior to making dial-
up, if it can’t detect the dial-tone, it will then return the “No Line” message.
However, in phone network where the dial tone is unique, InfoTalk may not
be able detect it even if there is a dial tone. Please proceed to the Dialing
Prefix section under System Settings, you may change the default value
ATDT to ATX3DT, your InfoTalk will not attempt to detect dial tone now as
you have updated it with this new command. (Note: For Australia, France and
Germany ATX3DT setting is required)
Содержание InfoTalk 7
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