14
AD-400 Networked Wireless Lock User Guide
Problem
Possible Cause
Solution
The reader is not
working.
The Smart card is not
reading.
The magnetic swipe
card is not reading
correctly (no beeps or
blinks).
The through hole ribbon
cable may be pinched.
The Smart card default of
the card reader may not be
correct for the Smart card.
The “Mag Track in Use”
default for all Magnetic
Card Credential Readers is
“Track2”. The magnetic swipe
card data may be on Track1
or Track3.
Check that the through hole ribbon cable
is not pinched.
Change the Smart card format using the
SUS. Select AD-400 “Lock Properties”,
“Reader” tab, and “Smart cards in use”.
Use the SUS to change “Mag Track in
Use”. Select AD-400 “Lock Properties”,
“Reader” tab, and “MAG Card Track
selection”.
ReferÎtoÎtheÎinstallationÎinstructionsÎ
thatÎcameÎwithÎtheÎAD-400Îlock,ÎorÎtheÎ
SUSÎuserÎguideÎforÎdetailsÎonÎtheÎaboveÎ
mentionedÎprocedures.
This product is approved by ANATEL, in accordance with the procedures regulated by Resolution
242/2000, and meets the technical requirements applied.
For more information, please visit the ANATEL website www.anatel.gov.br.
This equipment operates on character secondary, that is not entitled to protection from harmful
interference from stations of the same type, and cannot cause interference to systems operating on a
primary basis.
©2011 Ingersoll Rand
23980030 Rev. 12/11-a
SCHLAGE
AD-400
Access Control General Signaling
Type NM Subassembly
Country of Origin: Mexico
0614-12-7706
(01)07898913590014
