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TMS, iWL222 Bluetooth, Card Sales & Refunds Quick Guide, 0613 v1

Chip & PIN Sales Section

1. Chip & PIN Sales Process (Customer Present)

When accepting payment by credit or debit card when the customer is present at the 

time of the transaction. For additional information also see your main iWL220/250 

Terminal User Guide (starting from Section 13, page 12).  

  

Ensure that you have a Bluetooth signal by checking for the signal ‘prompt’ (                )

 

on the READY screen. 

 

Your card machine (terminal) will assume a Chip & PIN sale when a card is inserted.

 

 

Insert the card, chip first, facing up.

Enter the sale value (e.g. for 10.76 key 1076) and press 

the green ENTER key.

 

The terminal will now check the card that has been 

inserted.

If cashback has been enabled on your terminal you will 

be prompted to key the value.  

 

The terminal will briefly display a processing message.

The customer must enter their 4 digit PIN (Personal 

Identification Number) - ask them to do this discreetly.

To correct any keying errors, press the yellow CLEAR key.

Ensure the green ENTER key is pressed after the PIN 

has been entered.

The terminal will connect to Elavon and authorise the 

transaction, during this time a number of messages will 

appear on the screen.

Step  

1

SALE

Key in Amount:
                            10.76
and then press ENTER

Step  

2

SALE

Checking  card                              

Please wait...

Amount         10.76
PIN: ****

                 

Cardholder to key PIN 
Enter=OK  Clear=REKEY

Step  

3

Bluetooth

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Содержание iWL222

Страница 1: ...Refunds Process 4 Referral Process For full details also refer to your main iWL220 250 Terminal User Guide IMPORTANT To be paid for your card transactions you must submit them at the end of every wor...

Страница 2: ...10 76 key 1076 and press the green ENTER key The terminal will now check the card that has been inserted If cashback has been enabled on your terminal you will be prompted to key the value The termin...

Страница 3: ...re for 18 months as you may be asked to provide it in the event of a Chargeback Note You will be charged an Exception Fee if the customer s PIN is not used to verify the transaction e g for a swiped o...

Страница 4: ...ER key When you see this screen key the card number the longer number in the middle of the card and press the green ENTER key Enter the expiry date MMYY and press the green ENTER key Note The terminal...

Страница 5: ...s must be given to your customer in addition to any other invoice receipt that you may provide You will be prompted to tear off the customer receipt and press ENTER Should you require a second Custome...

Страница 6: ...You may need to scroll to select Refund depending on how your terminal is configured by using f2 and f3 keys Enter the refund value e g for 10 76 key 1076 and press the green ENTER key The terminal w...

Страница 7: ...customer signature against the signature on the reverse of their card If the two match press ENTER to continue otherwise press CLEAR to cancel Keep the receipt safe and secure for 18 months as you ma...

Страница 8: ...en the transaction has been authorised the terminal will print the Customer Copy sales receipt this must be given to your customer in addition to any other refund receipt that you may provide Refunds...

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