T-CAM 380 P-SERIES USER MANUAL
47
If the user encounters any problems while using the imager, refer to the following
options. If the problem persists, disconnect the power and contact the customer
support department.
10-1 Thermal imager does not power on
•
Ensure battery is installed
•
Replace old battery
•
Charge battery
10-2 Thermal imager shuts off unexpectedly
•
Replace old battery
•
Charge battery
10-3 No thermal image
•
Open the lens cap
•
If lens is foggy, use professional equipment to clean the lens
10-4 Unclear or dark visible images
•
Turn on lights in imaging area
•
Turn on device light
•
If lens is foggy, use professional equipment to clean the lens
10-5 Temperature readings are incorrect
•
Turn off the device; then, turn it back on
•
Ensure the correct temperature range is selected
◦
The default temperature range is -20 °C to 150 °C (-4 °F to 302 °F)
◦
When measuring high temperature objects ensure the temperature
range is set to the 100 °C to 550 °C (212 °F to 1022 °F) range
•
Device is at proper height
•
Ensure device is in focus
•
Adjust emissivity
•
Adjust for ambient temperature
•
Perform a NUC operation
10
Troubleshooting
