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INFOSEC UPS SYSTEM - 15, rue du Moulin – 44880 Sautron - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - [email protected] – 05 18 AA 59 205 01
7
8 . B A T T E R Y
The battery is the only UPS component which is not in permanent use. It has a useful life of
approximately 3 to 5 years. However, frequent major discharges or exposure to temperatures over
20
C will shorten its life span. We therefore recommend that users recharge the battery once
every 3 months when the unit is not in use in order to compensate for natural discharging. UPS
backup time will depend on the powered load, as well as the age and condition of the batteries.
WARNING!
Batteries should always be replaced by qualified technicians. Batteries have a very high short
circuit current:
connection errors could cause electric arcs resulting in serious burns
.
9 . T R O U B L E S H O O T I N G
Should the UPS fail to function correctly we recommend you perform the following tests before
calling the Hot Line.
Check list:
Is the main switch in the “ON” position?
Is the UPS plugged into the mains power supply?
Does the power supply fall within specified unit values?
Is the UPS overloaded?
Is the battery flat or defective?
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
No LED display on
front panel.
Low battery
Charge battery for up to 8 hours.
Faulty battery.
Replace with the same type of battery.
UPS is not turned on.
Press the power switch again to turn on
the UPS.
Alarm continuously
sounding when mains
is normal.
UPS overload.
Check that the load matches the UPS
capability stipulated in the specifications.
UPS fault
Return the unit to service center
In the event of power
failure, backup time is
shortened.
UPS overload.
Remove some non-critical load.
Battery voltage too low.
Charge battery at least 8 hours.
Battery defect due to high
temperature operating
environment, or improper
use of battery.
Replace with the same type of battery.
Mains normal but the
unit is on battery mode
Loose power cord.
Connect the power cord properly.
Thermic fuse
Press the thermic fuse