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Legal Information 

Legal Information 

All  Infortrend  products,  including  the  product  customers  have  purchased  from 

Infortrend,  shall  be  subject  to  the  latest  Standard Warranty  Policy  available  on  the 

Infortrend website

http://www.infortrend.com/global/Support/Warranty

 

Infortrend may from time to time modify, update or upgrade the software, firmware or 

any  accompanying  user  documentation  without  any  prior  notice.  Infortrend  will 

provide  access  to  these  new  software,  firmware  or  documentation  releases  from 

certain download sections of our website or through our service partners. Customer 

shall  be  responsible  for  maintaining  updated  version  of  the  software,  firmware  or 

other  documentation  by  downloading  or  obtaining  from  Infortrend,  and  installing 

designated  updated  code,  including  but  not  limited  to  firmware,  microcode,  basic 

input/out  system  code,  utility  programs,  device  drivers,  and  diagnostics  delivered 

with Infortrend product.

 

Before installing any software, applications or components provided by a third party, 

customer  should  ensure  that  they  are  compatible  and  interoperable  with  Infortrend 

product  by  checking  in  advance  with  Infortrend.  Customer  is  solely  responsible  for 

ensuring  the  compatibility  and  interoperability  of  the  thi

rd  party’s  products  with 

Infortrend  product.  Customer  is  further  solely  responsible  for  ensuring  its  systems, 

software,  and  data  are  adequately  backed  up  as  a  precaution  against  possible 

failures, alternation, or loss. 

For any questions of hardware/ software compatibility, and the update/ upgrade code, 

customer  should  contact  Infortrend  sales  representative  or  technical  support  for 

assistance. 

To the extent permitted by  applicable  laws, Infortrend  shall NOT be responsible for 

any interoperability or compatibility issues that may arise when (1) products, software, 

or options not certified and supported by Infortrend are used; (2) configurations not 

certified and supported by Infortrend are used; (3) parts intended for one system are 

installed in another system of different make or model. 

Содержание EonStor GSe Pro 1000 Series

Страница 1: ...Infortrend EonStor GSe Pro 1000 Series Hardware Manual Version 1 0...

Страница 2: ...ith Infortrend product Before installing any software applications or components provided by a third party customer should ensure that they are compatible and interoperable with Infortrend product by...

Страница 3: ...act Information Worldwide offices To contact one of our world wide offices visit the following web site Contact Infortrend Customer Support Contact your system vendor or visit the following support si...

Страница 4: ...rmore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or chang...

Страница 5: ...binet and the associated equipment at a site where the ambient temperature special room cooling equipment may be required stays lower than 40 C Install the power source socket outlet near the enclosur...

Страница 6: ...ckage foam blocks Replaceable modules can stay in the enclosure if you are using the original package if not repackage them separately as well Disconnect the power cords before servicing or cleaning t...

Страница 7: ...evers or the module s metal frame faceplate only Avoid touching the PCB boards or connector pins Use a grounded wrist strap and an anti static work pad to discharge static electricity when installing...

Страница 8: ...t also describes how to install monitor and maintain them For non serviceable components please contact our support sites Firmware operation Consult the Firmware User Manual on the CD ROM EonOne Consu...

Страница 9: ...gy Hazards Precaution 5 Installation and Operation 5 Service and Maintenance 6 Important Notice 7 ESD Precautions 7 About This Manual 8 Revision History 8 Table of Contents 9 Introduction 13 Product O...

Страница 10: ...tem Monitoring 24 Firmware FW and Management Software Suite 24 Audible Alarms 24 Hot swapping 26 Hardware Installation 27 Installation Prerequisites 27 Installation Procedures Overview 28 Unpacking th...

Страница 11: ...9 Power off Procedure 40 System Monitoring 41 Monitoring Features 41 LED Panel 42 Drive Tray LED 44 Controller LEDs 45 PSU Built in Cooling Module LEDs 46 Alarms and I2C Bus 47 Audible Alarms 47 I2 C...

Страница 12: ...12 Replacing a Hard Drive 56 Appendix 58 Technical Specifications 58 Power Supply 58 Dimensions 59 Environment 59 Certifications 60 Summary 60...

Страница 13: ...ing rules for systems are explained in the example below GSe Pro 1004RP GSe Pro A 1 B 0 C 04 D RP E B F Designation Description A GSe Pro EonStor GSe Pro systems B The number that indicates family ser...

Страница 14: ...14 Model Variations The systems can store hard drives and control the entire storage array Hard drive limitation s may vary by model EonStor GSe Pro 1004 EonStor GSe Pro 1008...

Страница 15: ...bedded firmware features intelligent algorithms such as power saving modes variable fan speeds and exiled drive handling making this model a greener choice Power supply unit with built in cooling modu...

Страница 16: ...16 The Rear Panel 1U model 2U model...

Страница 17: ...the right hand side to indicate operation status LED Panel 3 It contains Service Power Cooling Fan Thermal System LED Mute button service LED 4 The mute button is to mute an alarm when sound or to in...

Страница 18: ...and a pre installed DIMM module For details see Rear Panel Components PSU 2 The hot swappable PSUs provide power to the system There is a cooling module within each PSU Please refer to your specific s...

Страница 19: ...and low voltage power paths Thermal sensors and I2C devices are embedded to detect system temperatures and PSU cooling module operating status This board contains no user serviceable components WARNIN...

Страница 20: ...m as soon as possible and contact your system vendor to arrange for replacement Designation Description 1 Mute Service button 2 Power supply status LED 3 Cooling module status LED 4 Temperature sensor...

Страница 21: ...be used to retrieve disk drives from the chassis To the right of the bezel plate there is a drive busy LED 2 and a power status LED 3 WARNING Be careful not to warp twist or contort the drive tray in...

Страница 22: ...and LED 4 USB2 0 service ports 2 Controller status LEDs 5 USB3 0 service ports 3 Mini USB port console port 6 iSCSI 1Gb ports WARNING The only time you should remove the controller is to install repl...

Страница 23: ...nsor fails Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors During the system initialization stage the cooling fans operate at high...

Страница 24: ...configure the system The FW can be accessed through the management software a browser based graphical user interface GUI software that can be installed on a local remote computer and accessed via the...

Страница 25: ...25 WARNING Failing to respond when an audible alarm is heard can lead to permanent damage s to the system When an audible alarm is heard rectify the problem as soon as possible...

Страница 26: ...e replaced The following components can be user maintained and hot swappable Controller module PSU including cooling modules Hard drive NOTE Normalized airflow ensures sufficient cooling of the system...

Страница 27: ...ppear damaged contact your vendor for a replacement Hard drives SATA hard drives must be purchased separately and be available prior to installing the system Cabling All the cables that connect the sy...

Страница 28: ...idually installed into the drive trays 3 Install drive trays After the hard drives have been installed into the drive trays you can install the drive trays into the enclosure install trays AFTER the e...

Страница 29: ...a serial port cable screws Quick Installation Guide a CD containing the Management Software and its manual and Firmware Operation Manual and a product utility CD containing the Installation and Hardw...

Страница 30: ...arge storage capacity hard drives WARNING Even hard drives by the same manufacturer of the same model and claiming the same rated capacity may actually carry different block numbers meaning that their...

Страница 31: ...llustrations shown below are system hard drive slot number designations Please familiarize yourself with the designations to avoid withdrawing the hard drive s out of the enclosure 1 2 3 4 1U systems...

Страница 32: ...drive tray making sure that the interface connector is facing the open side of the drive tray and its label side facing up Installing a 3 5 SATA drive Installing a 2 5 SATA drive Adjust the drive loc...

Страница 33: ...system WARNING Each drive bay must be populated with a tray even if it does not contain a hard drive An empty bay will disrupt ventilation and the system might overheat With the hard drive tray bezel...

Страница 34: ...into the enclosure 1 Insert the controller slowly into the module slot When you feel the contact resistance use slightly more force and then push both of the ejection levers upwards indicated by the b...

Страница 35: ...e associated with two IDs residing on a single host channel there may be a trade off with performance There are other considerations For example a spare drive carries no data stripes and will not cont...

Страница 36: ...to mini USB port Ethernet port An Ethernet cable should be supplied by the user NOTE A null modem may be required if you are using a 3 rd party cable The serial port s defaults are Baud Rate 38400 Da...

Страница 37: ...ed into the system Cable connections The system has been correctly connected to host computer s management computers or external networking devices Ambient temperature Make sure the surrounding enviro...

Страница 38: ...Turn on the power switches to the on position for every PSU shown in blue 2 Power on the networking devices e g switches 3 Power on the host computers They should be the last devices to be turned on...

Страница 39: ...that light up red amber nor should you hear an audible alarm from the system You may verify system status via the following monitoring interfaces LEDs on rear chassis including controller module PSUs...

Страница 40: ...to the system Close your applications running on the host computers to stop all I O access to the system 2 Flush the cache Locate the C_Dirty LED refer to Controller LEDs on the controller module to c...

Страница 41: ...erminal program via the serial port For more details see the Firmware manual in the CD ROM EonOne EonOne is a browser based Graphical User Interface GUI that can to monitor and manage the system local...

Страница 42: ...er Green Amber Green indicates that the system is powered properly Amber indicates that there is a power failure in the system 3 Cooling module Green Amber Green indicates that the cooling fan is oper...

Страница 43: ...ng fan is operating properly Amber indicates that the there is a cooling fan failure in the system 4 Thermal Green Amber Green indicates that the internal temperature is within the safety threshold Am...

Страница 44: ...iled drive Name Color Status 1 Drive Busy Blue Flashing blue indicates data is being written to or read from the drive The drive is busy Steady blue indicates that a hard drive is plugged in but there...

Страница 45: ...itialization process 3 Cache Dirty Amber Amber indicates the following Cache memory is dirty Data is being flushed from flash backup module to cache Data is being flushed from flash backup module to d...

Страница 46: ...on as possible For details please refer to Replacing the Power Supply Module PSU Cooling Module Status LED 1 Status Description Flashing Green The system is connected to power supply but the power swi...

Страница 47: ...oblem The alarm can be turned off using the mute button on the front panel and the alarm beep pattern is described in the Troubleshooting Guide included in the CD ROM NOTE When temperature exceeds a p...

Страница 48: ...only ones who make component replacements When inserting a removable module do not use excessive force Forcing or slamming a module can damage the connector pins either on the module itself or on the...

Страница 49: ...on because the default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN 4 Power off the system 5 Press and hold the Restore Default b...

Страница 50: ...ork pad or container to place the controller 2 Replacing the controller model First shut down the system Stop all I O access to the system and make sure all cached writes have been distributed to disk...

Страница 51: ...7 Reattach all the cables 8 Power up the system Check system message on the LCD screen the management software or firmware menu driven utility When the replacement controller is successfully brought...

Страница 52: ...e DRAM module removed from a failed controller is not recommended unless you have a similar system to test its integrity Installing the DIMM Module 1 Remove the controller module refer to Replacing th...

Страница 53: ...in a robust steel canister Detecting a Failed PSU If a PSU module fails the system notifies you through the following indicators PSU LED Audible alarm refer to Audible Alarms Firmware utility refer t...

Страница 54: ...with a failed PSU for an extended period of time The failed spare redundant PSU should be replaced as soon as possible To replace a PSU follow these steps 1 Turn the switch to the off position and un...

Страница 55: ...istance push the PSU module and it should engage the back end connectors 4 Reconnect the power cord 5 Power on the PSU module NOTE If a cooling fan failed within a PSU the whole PSU module will need t...

Страница 56: ...steps 1 Identify the drive tray Use the firmware utility the management software or the LED on the drive tray to identify faulty hard drive s The drive bays are numbered from left to right and from to...

Страница 57: ...screws back Refer to screw locations in the previous step 6 Insert the drive tray back into the enclosure Install the drive tray with the front bezel open When fully inserted close the front bezel 7...

Страница 58: ...0Hz AC Input 100VAC 10A or 240VAC 5A with PFC Power Factor Correction Yes Hold up Time At least 12ms at 115 230VAC full load after a loss of AC input Over temperature Protection Auto shutdown when los...

Страница 59: ...emperature Operating 5 to 40 C Non operating 40 to 60 C Altitude Operating Sea level to 12 000ft Packaged Sea level to 40 000ft Shock Half sine Operating 5G half sine 11ms pulse width Non operating 15...

Страница 60: ...Am 1 2009 Am 2 2013 EAC TP TC 004 2011 TP TC 020 2011 EMC CE EN 55032 2012 AC 2013 EN61000 3 2 2014 EN 61000 3 3 2013 EN 55024 2010 A1 2015 BSMI CNS 13438 FCC FCC Part 15 subpart B Environment IEC 60...

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