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Infinite Peripherals, Inc.
www.ipcprint.com
Page 21
Lin
ē
a-pro 4 User Manual v1.00
Troubleshooting
Barcode Scanning
If you’re having problems scanning barcodes refer to the table below for
possible causes.
Item
Problem
Possible Cause
1
Scanner does not
turn On.
* Lin
ē
a-pro 4 battery is to low.
* Lin
ē
a-pro 4 not turned on by software.
* Faulty scan engine.
2
No barcode data
returned during
scanning.
* Unreadable barcode.
* Lin
ē
a-pro 4 battery is to low.
* Faulty scan engine.
* Software decode incorrectly.
3
Partial barcode
data returned
during scanning.
* Unreadable barcode.
* Lin
ē
a-pro 4 battery is to low.
* Faulty scan engine.
* Software decode incorrectly.
4
Unable to perform
multi-scanning.
* Multi-scan mode not enabled.
* Software does not support multi-scans.
5
Unable to hear
scanner beep.
* Sound mode not enabled.
* Lin
ē
a-pro 4 battery is to low.
6
Unable to scan
certain barcodes
symbols.
* Barcode type is not enabled.
* Barcode type is not supported.
Table 6
