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Transpector XPR 3+ Operating Manual
Chapter 8
Diagnosing Problems
8.1 Introduction
If you are experiencing trouble with your Transpector XPR 3+, first look at
and see if your problem is listed there. If not, contact INFICON (refer to
1.3, How To Contact Customer Support, on page 1-2
8.2 Symptom-Cause-Remedy Chart
Make sure that the insulation on all cables is intact and there is no damage on the
insulating material before using
.
Table 8-1 Symptom—Cause—Remedy chart
SYMPTOM
CAUSE
REMEDY
Power LED does not
turn on
+24 V external power supply
Check input AC line voltage
to external power supply.
Check +24 V input, verify
input between 20 - 30 V.
Replace power supply.
Electronics failure
Return to INFICON for repair.
No communi-
cation to HOST
computer
Sensor IP address not
compatible with network
Refer to
Transpector
communications port (port
80) is not open on the host
computer
Either open port 80 on the
host computer or change the
communications port of
Transpector XPR 3+.
Cable connections
Make sure cables are
connected to proper
connectors.
Host computer Ethernet
card malfunctioning
Replace Ethernet Card on
host computer.