INFICON
Troubleshooting Guide | 21
074-708-P16B D-TEK Stratus Operating Manual
31 / 405
Problem
Cause
Remedy
The sensitivity is set too
low (Pinpoint mode only).
Verify the sensitivity level.
For very small leaks, High
or Super should be used.
The incorrect sensor is
installed.
Verify that the correct
sensor is being used
(refrigerant sensor or CO
2
sensor).
The reference sample is
contaminated (Cloud
Hunting mode).
Let D-TEK Stratus run in
clean air in Cloud Hunting
mode for up to five
minutes.
The unit alarms in clean
air.
The exhaust port is
covered.
Verify that the exhaust port
is not covered.
The incorrect sensor is
installed.
Verify that the refrigerant
sensor is installed instead
of the CO
2
sensor.
The ppm falls to zero in an
area known to be
contaminated.
The reference sample may
be contaminated.
Let D-TEK Stratus run in
clean air in Cloud Hunting
mode for up to five
minutes.
The pump is not making a
sound.
The pump has failed.
If the battery has a proper
charge, contact INFICON.
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