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3000 Micro GC Operating Manual
9.1.3 Common Connection Problems
Table 9-3 Common connection problems
Symptom
Cause
Remedy
3000 Micro GCnot
communicating with
computer, ping fails and
instrument cannot be
configured
Instrument requires power
cycle
Restart 3000 Micro GC as instructed in
section 6.3.2, Restart, on page 6-8
.
EZ IQ requires restart
Exit EZ IQ and re-open. Restart the computer
if necessary.
Loose communication
connections
Ensure the LAN cable connection between
the controlling computer and 3000 Micro GC
is connected and the connectors are properly
plugged in.
Computer IP address set
incorrectly
Verify the computer IP address and LAN
settings. Refer to
Conflicting 3000 Micro GC
IP address
Verify there are no 3000 Micro GC with the
same IP address on the LAN network.
Power supply voltage too low Check power supply voltage.
1-2 channel or 3-4 channel 3000 Micro GC
will have communication problems at
less than 24 V
Portable 3000 Micro GC will have
communication problems at
less than 15 V.
Flash card is unseated
Power off 3000 Micro GC. Open the chassis
and locate the flash card on the onboard
computer. Remove the flash card and then
reseat it. Restart 3000 Micro GC and ping.
Drivers are corrupt
Re-configure the drivers through EZ IQ
Config
.
3000 Micro GC not
communicating with
computer, ping fails and
instrument cannot be
configured (continued)
Malfunctioning OBC
Contact
.
Embedded webpage cannot
be accessed, but ping is
successful.
Web browser proxy servers
are ON
Turn off proxy servers on web browser.
Instrument IP Address typed
incorrectly
Verify that the correct 3000 Micro GC
IP address is typed in the address bar of the
web browser.
Содержание 3000 Micro GC
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