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2 - PosPRO

Introduction

Introduction

We would like to express our thanks for purchasing the PosPRO till.

The first part of this manual will lead the reader through the installation and setup of our software.

After which the different modules will be introduced and all the options explained.

When making a call to our helpdesk, please have the following at hand:

·

The version number of the PosPRO software

·

The version of this manual

·

The exact steps taken to execute the task at hand

·

The messages the system might have displayed

·

The log and *.ini files of the PosPRO till

Please take in account that when our support desk is contacted, the caller might be asked to;

§

Execute actions on one of the terminals

§

Provide the log files (this is the content of the PosPRO log directory, by default 'C:\Inepro\Log\')

§

Provide the *.ini files (this is the content of the PosPRO INI directory, by default 'C:\Inepro\INI\')

Software Requirements

With the installation of PosPRO a number of software components are needed. Here a list will be
found with components needed to run our PosPRO software.

Windows Installer

The Windows Installer is an engine that is used to install, remove or repair software on Windows
operating systems. Previously the name of Windows Installer was Microsoft Installer. Windows
Installer files often have the extension .msi.

Version 4.5 is needed for the installation of PosPRO.

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Содержание pospro

Страница 1: ...2015 Inepro B V All rights reserved User Manual PosPRO PosPRO Product Version 7 4 Version of this manual 7 5 6...

Страница 2: ......

Страница 3: ...s the information to achieve that goal please read it through carefully Because of the constant changes in our products this manual is subject to unspecified changes We strongly recommend to peruse th...

Страница 4: ...the preparation of this document the publisher and the author assume no responsibility for errors or omissions or for damages resulting from the use of information contained in this document or from t...

Страница 5: ...Configure IBOS CashPRO 38 Receipt Layout 42 4 PosPRO ini User Interface 50 50 1 Log In 52 2 Sales 58 3 End Of Day 59 4 PosPRO Manager 60 Reports 67 EFT Terminal 68 Cash Count 69 Configuration 71 Main...

Страница 6: ......

Страница 7: ...Introduction PartI...

Страница 8: ...count that when our support desk is contacted the caller might be asked to Execute actions on one of the terminals Provide the log files this is the content of the PosPRO log directory by default C In...

Страница 9: ...the administration of the Windows operating system and applications that run on Windows Version 1 0 or higher is needed for the installation of SQL Express 2008 SQL Server Express 2008 or higher Micr...

Страница 10: ...ivers The OPOS drivers are the hardware drivers that drive the printer cash drawer and line display A management tool is supplied that enables the user to manage the configuration of all the connected...

Страница 11: ...Setup PartII...

Страница 12: ...f the software will be treated Hardware installation Introduction Inepro uses the AerPOS model till The AerPOS is a beautiful POS terminal with an ultra slim display sleek chassis and small footprint...

Страница 13: ...d on to provide Inepro to service the machine out of operating hours Turn screen on off If the screen must be be turn off use the on off button on the front of the screen This can be used to save powe...

Страница 14: ...using Material Aluminium Die Casting Plastic Glass Colour Black with silver trim Dimensions 367 x 294 x 223 mm OS Windows POSReady 7 Graphics Graphics Chip Intel GMA 3150 Outputs Serial port 3x COM1 C...

Страница 15: ...2 Watt Environmental conditions EMI Safety CE FCC Class A Operating Temperature Metric 0 40 degrees Celsius Operating Temperature Non Metric 32 104 degrees Fahrenheit Relative Humidity Non Condensing...

Страница 16: ...wall socket 7 Turn the printer on The line display 8 The line display has a number of DIP switches that signify character sets Check that this setting is set to the West European character set See tab...

Страница 17: ...ity to put money on their account or card by PIN credit card coins or banknotes If the Inepro card or Inepro account are not wanted as a source of payment with the PosPRO cash till but the ability to...

Страница 18: ...Run the NET Framework setup 3 Check the overview to if all setting are correct if so click the installation will now start Complete the installation The installation of the Windows Powershell software...

Страница 19: ...e Run command Powershell as seen in the left screen if the Powershell is working If a window like the right screen is seen Powershell is working correctly The installation of the Microsoft SQL Server...

Страница 20: ...14 PosPRO Setup 9 Click check the configuration and click to install the files 10 Keep the default settings for the instance click enter an Windows Account with Administrator credentials and click...

Страница 21: ...nt Click on choose the option Mixed Mode and insert a strong password after that click 12 Click until the Complete window has been reached check the overview to see if all setting are correct if so cl...

Страница 22: ...16 PosPRO Setup The installation of the OPOS software 14 Run the OPOS Setup press press...

Страница 23: ...Version 7 5 6 17 Software installation 15 Run the OPOS Upgrade 16 Agree to the License Agreement and press until the final window then click 17 The installation is now finished...

Страница 24: ...al database is used the Inepro Back Office Suite Database server name should be entered and the instance of the database at the field MS SQL Source In this format YOURIBOSSERVER SQLEXPRESS the MS SQL...

Страница 25: ...where a shortcut icon must be placed and click The Inepro Back Office Manager installation The installation of the Inepro Back Office Manager is only needed if the terminal is a stand alone till or if...

Страница 26: ...ents will be needed DocuPRO server Managing the print traffic Do not install the DocuPRO server this module is not needed in this model type configuration Inepro Client The client pop ups will be the...

Страница 27: ...will used to send email Sender The address that will appear in the from field Address The email address where the warning email is send to Use authenticated SMTP Check if a secure SMTP server is used...

Страница 28: ...Print job property map for LPD daemon This option is needed the define the user name when Novell Netware or Linux is used but may also be used when this is not the case standard setting on Print job...

Страница 29: ...Configuration PartIII...

Страница 30: ...he OPOS devices should be connected to the OPOS drivers The Inepro Back Office Suite module CashPRO must be setup and the products should be created The till itself must be configured via the ini file...

Страница 31: ...our targets that appear on the screen with your finger like when normally using the application Please calibrate the touch screen right now to ensure a good working user interface Mode tab The Buttons...

Страница 32: ...change sound properties for ELO touch tools These settings do not need to be changed for using the PosPRO software Properties tab The Diagnostics tab harbors the View Controller Information These sett...

Страница 33: ...Version 7 5 6 27 ELO Display About tab The About tab displays Information about ELO Touchsystems...

Страница 34: ...urs it is sometimes falsely used to describe the POS terminal or till OPOS also consists of a set of POS device interfaces sufficient to support a wide range of POS solutions It provides a consistent...

Страница 35: ...Setting if the COM port is set correctly The LDN Device Name should correspond with the table below Apparaat LDN Apparaat label naam Printer RECEIPTPRINTER Line Display LINEDISPLAY Cash Drawer CASHDRA...

Страница 36: ...heck Cash Drawer and Line Display Health Check After this a message will come up informing the user if the hardware test has succeeded or has failed Security message Try to reconnect go to the solving...

Страница 37: ...ating and linking a PosPRO till Before the PosPRO till can be managed it must be linked to the Inepro Back Office Manager To create a PosPRO open CashPRO devices and add a new device Then go to the te...

Страница 38: ...Code Employee ID for the PosPRO till Employee PIN Employee numeric password for the PosPRO till Valid From The date from which these rights will be valid Valid Trough The date trough which these righ...

Страница 39: ...f the employee should decide for which price this item is sold Product Type Should always be till for the PosPRO till Link Type Is it a normal product a compound product or part of a compound product...

Страница 40: ...consists of more then one item to weight of the price is based on the products mass and to volume if it is based on the volume the product contains Set the content factor if the content type is weight...

Страница 41: ...this product is Creating a PosPRO product template Finally we will gather a number of products in a PosPRO product template In the PosPRO product template we will be able to select the products that...

Страница 42: ...e 0 2 Create Presentation Layers these are layers with product buttons a Create Presentation Layers the normal layers should have a number from 1 to 24 inclusive it can not be 0 and layers with an ID...

Страница 43: ...reports created on the till 4 Assign the Presentation Layers remember one product can be on more then one presentation layer so then the same product must be added again 5 Assign a Colour for the butt...

Страница 44: ...Cake 0 85 0 85 1 Bread Roll 0 35 0 35 SUBTOTAL 6 15 TOTAL 6 15 Cash 6 15 CHANGE 0 00 Thanks for your visit And have a nice day OPER 0001 Ticket 0039 2010 03 15 14 10 01 INEPRO POSPRO QTY DESCRIPTION...

Страница 45: ...0 85 Euro Bread Roll 1x 0 35 Euro Thanks for your visit And have a nice day OPER 0001 Ticket 0039 2010 03 15 14 10 01 INEPRO POSPRO DATE 15 03 2010 TIME 14 10 01 Hamburger 1x 1 30 Euro Pizza Wedge 1x...

Страница 46: ...1 40 1 Homemade Cake 0 85 0 85 1 Bread Roll 0 35 0 35 SUBTOTAL 6 15 TOTAL 6 15 Cash 6 15 Footer text OPER OperatorID Ticket TicketID Date Time A receipt consist of the following elements The logo In...

Страница 47: ...ent Product list with prices The receipt content is the transaction information and can not be changed It will show per line how many items are sold the item description price per item and the price f...

Страница 48: ...cts price adjustments etcetera need to be send from the IBOS database to the PosPRO database The replicationService will handle these tasks It will monitor both tables for changes and replicate them a...

Страница 49: ...ls 0 NOT USED IN POSPRO APPLICATION Station Name Name of the till for human readable ID on the receipt SMTP Address SMTP Address SMTP User SMTP Username SMTP Password SMTP Password SMTP Sender Sender...

Страница 50: ...e card payments allowed 1 Negative payments with a card are allowed Yes 1 No 0 Currency Euro Currency description human readable currency value Input currency Cent Smallest unit description human read...

Страница 51: ...ayCon to the PosPRO till 1 COM1 etc If a PayCon isn t used leave this value empty Use timer Paycons 0 NOT USED IN POSPRO APPLICATION Print EFT ticket 0 NOT USED IN POSPRO APPLICATION Print EFT reports...

Страница 52: ...address gateway IP address of the EFT gateway Comport EFT device 0 COM port on which the EFT terminal is connected end of day Print report01 0 Use the Terminal report in the end of day report Print r...

Страница 53: ...Display price on presets 0 Show the price on the preset buttons 0 No 1 Yes Display PLU number on presets 0 Show PLU of a product on the preset buttons 0 No 1 Yes Display shortname 1 Use the shortname...

Страница 54: ...icate Replicate ItemGroups 3600 Time in second 0 means Do not replicate Replicate Card Types 7200 Time in second 0 means Do not replicate Replicate Employees 3600 Time in second 0 means Do not replica...

Страница 55: ...User Interface PartIV...

Страница 56: ...is remembered and only that user can log in again Logoff Log off and everybody with a valid logon name and password can log in Close Closing the application for this action the right authorisation is...

Страница 57: ...5 6 51 Log In After logging in you will enter the main menu The most important option of the PosPRO till is of course Start Sales this will lead you to the Sales screen and will allow you to sell your...

Страница 58: ...Interface Sales The sales window is one of the most important windows in the PosPRO application In this windows the products are being sold Let s take you trough the different buttons that can appear...

Страница 59: ...us in this example Waiting Transaction Parked Transaction Parked will show a P when a transaction has been parked VAT description This will show the description of the current VAT applied Product Mult...

Страница 60: ...utton Times Multiply by Click this button to sell the current product multiple times Click the button and then enter the quantity in which the product should be sold Correction Functions Where people...

Страница 61: ...is pressed the window with the Admin functions opens You need to have elevated PosPRO rights Manager for this function Open Drawer Open Drawer will open the cash drawer Park Transaction Park Transact...

Страница 62: ...ription an article number or pick a department and click Search to see all the information about the product Return to Main screen The Close button will take you back to the main screen where you can...

Страница 63: ...e and products eaten outside your establishment EFT Print EFT Print will print out the EFT receipt this is driven from the EFT device itself so the layout can not be set or effected by the PosPRO appl...

Страница 64: ...int report05 n Use the Item report in the end of day report Print report06 n Reserved for future use Print report07 n Reserved for future use Print report08 n Reserved for future use Print report09 n...

Страница 65: ...Version 7 5 6 59 PosPRO Manager PosPRO Manager The manager is has a number of modules Reports EFT Terminal Cash Count Configuration Maintenance and Initial Load...

Страница 66: ...a number of reports for each report you select a start and end date and click Print to print out the report The reports are described below with an example receipt as reference Almost all reports will...

Страница 67: ...TOTAL 75 50 PAY IN 0 0 00 PAY OUT 0 0 00 DESCRIPTION VAT NET GROSS Vat None 0 00 0 00 74 53 74 53 Vat Low 6 00 0 03 0 42 0 45 Vat High 19 00 0 08 0 44 0 52 TOTAL 0 11 75 39 75 50 DESCRIPTION QTY NET V...

Страница 68: ...s are sold at which total amount per Tender Type Cash Bank Card Cost Centre etcetera It will also show the Pay In and Pay Out amounts Department Report INEPRO POSPRO DEPARTMENT REPORT FROM DATE 31 03...

Страница 69: ...it is a log of which products have undergone changes in the specified period Warning This can be a long report VAT Report INEPRO POSPRO V A T REPORT FROM DATE 31 03 2010 TO DATE 31 03 2010 DESCRIPTION...

Страница 70: ...E BONUS 0 00 CARD REVALUE NET 0 00 TOTAL BALANCE ON CARDS 0 00 OPER 0001 2010 03 31 12 22 13 Revaluations It is possible to use the PosPRO till to revalue Inepro User Cards This report will show you a...

Страница 71: ...centre Item Report INEPRO POSPRO ITEM REPORT FROM DATE 31 03 2010 TO DATE 31 03 2010 PRODUCT QTY AMOUNT Pepsi Cola 1 0 80 Bounty 3 1 80 M Ms chocolate 1 0 60 Mars 2 1 20 Cookie 4 1 20 Bread Roll 5 1 7...

Страница 72: ...ntre 4 2010 03 31 13 27 46 10 15 Cost Centre 4 2010 03 31 13 28 01 5 41 Cost Centre 4 2010 03 31 13 28 12 3 55 Cost Centre 4 2010 03 31 13 28 33 1 53 Cost Centre 4 2010 03 31 13 28 59 3 90 Cost Centre...

Страница 73: ...osPRO Manager EFT Terminal Sign On Sign the EFT terminal on at the service provider Sign Off Sign the EFT terminal off from the service provider Terminal Menu Go into the EFT terminal menu Continue at...

Страница 74: ...hird column You are able to accept the differences to a certain level or even zero tolerance specified in the PosPRO ini by clicking the booking button Back will leave the module without performing th...

Страница 75: ...Version 7 5 6 69 PosPRO Manager Configuration Keyboard Configuration...

Страница 76: ...70 PosPRO User Interface Tenders Configuration System Settings...

Страница 77: ...Version 7 5 6 71 PosPRO Manager Maintenance Station...

Страница 78: ...or should one occur Pause When an employee will take a break he will need to use this option The employee will log out but the username will stay fixed ensuring that only this employee can log in agai...

Страница 79: ...Version 7 5 6 73 Log Off Log Off Log off will be used when the employee or another employee must be able to log in again...

Страница 80: ...74 PosPRO User Interface Close To exit the application choose...

Страница 81: ...Usage PartV...

Страница 82: ...be visible in the log and on the receipt Void It is also possible to deduct a number of products from the transaction and execute an adjusting entry in that way This has the advantage that it can also...

Страница 83: ...m twice today it s sold at a price of 5 24 execute this example procedure 1 2 X Soup of the Day The price dialog window opens 2 5 2 4 3 Enter PLU Sub Total 4 Choose Payment Type in this example On acc...

Страница 84: ......

Страница 85: ...IBOM CashPRO PartVI...

Страница 86: ...Back Office Manager If the Inepro Back Office Manager is installed it can be opened in the Window start menu Start Inepro Back Office Manager A message with a Login and Password field will appear Cho...

Страница 87: ...Office Manager offers you a great number of reports These reports can be found in the Report menu It is wise to always fill out the date fields and to specify the device or device group Reports can be...

Страница 88: ...Log In the User Log the user transactions are shown The list will be shown per user which you can choose in the combobox It is best to summon up the on screen keyboard again to use text input the pic...

Страница 89: ...Solving challenges PartVII...

Страница 90: ...s a monochrome image Symptom s The header and footer text have been edited but only the footer text is changed on the receipt Prognosis This is the first receipt after the header text has been changed...

Страница 91: ...Notes PartVIII...

Страница 92: ...86 PosPRO Notes Notes This area is meant for the reader s notes...

Страница 93: ...Version 7 5 6 87...

Страница 94: ...88 PosPRO Notes...

Страница 95: ...THE PROGRAM LICENSOR EXPRESSLY DISCLAIMS THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE LICENSOR SHALL HAVE NO LIABILITY TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE C...

Страница 96: ......

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