18. Warranty
In addition to the statutory guarantee from the first vendor, the manufacturer
warrants this product for 2 years from date of purchase (proof from receipt)
according to following conditions.This warranty does not affect your legal
rights.
The warranty covers use of the product in normal conditions in private
households. It only covers manufacturing defects and is limited to the
replacement or repair of the faulty components. It does not include wear and
tear or batteries.
The warranty applies only when the product is used according to the
operating instructions. It does not cover damage arising from misuse,
improper handling, application of force, dust, dirt, water or other
environmental factors, or from incorrect voltage from batteries or power
supply.
The warranty is void when the product has been repaired or tampered with by
unauthorised persons and when it has been used with components which are
not specified by the manufacturer.
In case of a warranty claim please contact the vendor for details of how to
proceed and how to return the product if necessary. Only carriage paid
authorised returns will be accepted. Repairs can only be accepted when
accompanied by a full description of the fault. After the warranty period has
expired repairs will be charged and are not always possible. Warranty claims
do not extend the warranty period and the warranty for replacement parts
expires with the warranty for the product.
Unless there is a statutory obligation, the manufacturer is not responsible for
further claims, including peronal or material damages, arising from the use
of the product or from nonfunction or misfunction of the product.
Indexa GmbH
Paul-Böhringer-Str. 3
74229 Oedheim
Germany
www.indexa.de
2013/03/25
19. Troubleshooting
Fault
No image is displayed,
No image is displayed,
No sound
the buttons [2,3
and 4] are not illuminated
the buttons [2,3
and 4] are illuminated
A whistling sound can be heard
Dark monitor image during twilight /
darkness
The image is also too dark during daylight
The monitor image displays a bright
background, however the visitor is displayed
dark
Remedy
Check the power supply
Check the connection and polarity
Use a suitable cable (wire cross section at least
0,8 mm², max. length 70 m)
Check the connection and polarity
Place the indoor and the outdoor stations further apart
from each other
Check the power supply
Arrange additional lighting
Change the mounting height of the indoor station or
adjust the monitor brightness [14]
Install additional lighting or change the installation
location of the outdoor station
Cause
The power supply is interrupted
The power supply is interrupted
The connection between the outdoor station and
the indoor station has been interrupted
The connection between the outdoor station and the
indoor station has been interrupted
The cable is too long or its cross section is too small
It is produced by acoustic feedback
The outdoor station needs additional light in order
to be able to display a good image
Your viewing angle to the monitor [1] is
unfavourable
There is too much backlighting in the background
GB - 25
