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EN
9
Use & Care guide
TROUBLESHOOTING
What to do if...
Possible reasons
Solutions
The appliance doesn’t
work .
There may be an appliance power
supply problem .
Make sure:
• there is not a power failure;
• the plug is properly inserted in the power socket and the
double-pole switch (if present) is in the correct position
(on);
• the household electrical system protection devices
function;
• the power cable is not broken .
The inside light does not
work .
It may be necessary to replace the
light bulb .
Disconnect the appliance from the power supply and contact
the Technical Assistance Service if you need a replacement .
The internal
temperature of the
compartments is not
cold enough .
The reasons could vary (see
“Solution”) column .
Check that:
• the doors are closed properly;
• the appliance is not installed near a heat source;
• the temperature is appropriately set;
• the circulation of air through the ventilation grilles on the
base of the appliance is not obstructed .
There is water on
the bottom of
the refrigerator
compartment .
The defrost water drain is blocked . Clean the defrosting water drain (see section “Cleaning and
Maintenance") .
Excessive amount of
frost in the freezer
compartment .
The door to the freezer
compartment is not closed
properly .
• Check that there is nothing preventing the door from
closing properly .
• Defrost the freezer compartment .
• Make sure the appliance has been correctly installed .
The front edge of the
appliance that the door
gaskets seal against is
hot .
This is not a problem . It prevents
condensation from forming .
A solution is not needed .
The temperature
of the refrigerator
compartment is too
cold .
• The set temperature is too
cold .
• A large amount of fresh food
may have been placed in the
freezer compartment .
• Try to set a less cold temperature .
• If fresh food has been put in the freezer compartment,
wait until the freezing has been completed .
• Turn off the fan (if present) described in the paragraph
“FAN” .
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